Disappointing and overpriced
14/07/2017 Pacifica8283, Pacifica CA
We picked this hotel because of its proximity to Lake Powell and its view of the water on the website. The price was, with taxes and fees, more than $300 for one night. For that price, the internet wa... more
We picked this hotel because of its proximity to Lake Powell and its view of the water on the website. The price was, with taxes and fees, more than $300 for one night. For that price, the internet was weak (apparently true for the whole town), our TV didn't work (we were informed of this upon check in ... thanks?), the view was not nearly as close as the website image and apparently the lower floor is designated a "quiet floor" vs. where we were stuck right off the lobby (something we didn't learn until well after check in). The only saving grace was the free breakfast, which was excellent. In addition, the rooms have a weird design flaw where there is a window in the wall dividing the bathroom from the sleeping area. So if you get up at night to use the bathroom, and turn on the light, you wake up those who are asleep. We rarely stay at BW and now we will be wary. The price should have been half of what it was, for what we received. less
Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Pacifica8282: Thank you for your feedback. I am sorry for your inconveniences. I apologize your stay did not meet your expectations. The view from our hotel is published proudly by the hotel as well as other guests who have stayed at our hotel. Since you are leaving comments on Tripadvisor, I'm assuming you are familiar with this portal and its image gallery. We offer various online discounts throughout the year. Please also come stay with us during the non height tourist season, you will find the area's tourist rates to be much lower. Thank you.