Best Western Valley Hotel

The Best Western Valley Hotel is in a perfect setting. The staff are excellent and the food superb. We have held other functions here and the service is always first class. I would highly recommend this hotel less

Booked this in conjunction with a GReat Escapes voucher we'd been given for Christmas and it was straightforward to phone and ask if OK to book another two days in advance of the date we'd hoped to use the voucher for. Slight niggle in that the price quoted on the phone differed to that shown on the online quote through the Bestwestern website, but we overcame this by booking on line and giving the receptionist the booking reference to tie it up with the voucher booking. On arrival we knew we were a little early, but it was no problem to park up the car and wander into town. Location wise is fab - only a short stroll into the heart of Ironbridge. Made interesting due to the recent flooding in that the walk through the park from the bottom of the hotel garden wasn;t an option without armbands, and on our first night there was a pedestrian detour to go around the riverside closed due to the temporary flood barriers, but these were removed later that evening. When we were able to check in, the room we were allocated was lovely and spacious and even had a small balcony which was lovely in the morning to sit out with a cuppa listening to the birds. Breakfast was great and really set us up for the day. The voucher night only included continental, but it was no problem to upgrade to a full breakfast for £5 each. All the staff we met were very welcoming and friendly. Nothing was ever too much trouble, and they were great to talk to. They are all a real credit to the hotel and really helped to make our stay. We walked to the Tile Museum on day 1, Blists Hill Victorian Town on day 2 (which did take us about an hour & fifteen to stroll through the woods) and the Museum of Iron on day 3. If I'm being totally honest the Museum of Iron was a bit of a let down after the other two as loads to read and not much to look at. All in all, a fabulous few days to celebrate our Anniversary, and we will look forward to returning soon. less

The staff are very friendly and the hotel is well placed for the Ironbridge Gorge. The setting is very picturesque. BUT on the negative side..... not sure why the 'disabled room' is at the opposite end of the hotel from the dining room and bar. Although there is a self operated lift up to the room, there is a steep incline to get there - not good with a wheelchair I would imagine! There is no hot water and the pillows could do with replacing. less

Stayed here for 2 nights for a family wedding. Room was basic but comfortable. Food was not very hot when served in the lounge bar and was quite disappointed as it was restaurant prices Breakfast was very nice choice but again not very hot. It would have been nice to have a microwave for guests to reheat the food if required. Long wait to be served at the bar during the day. Had to ring the bell several times for service. Hotel is ideally situated for some nice walks and of course easy access to Ironbridge. less

Having referred to The Telegraph on-line Travel review; which I would normally give great credence to; giving this Hotel an 8/10 overall score, we stayed for one night. The old adage, which us travellers should be constantly reminded of rang prevalently; “you pay for what you get”. This shall be the “one & only” time staying at this Hotel and when returning to the area of Ironbridge we shall pay that little bit more elsewhere for our stay. less