Best Western Valley Hotel

Fantastic staff really freindly, fab room with balcony. Evening meal wonderful (staff heard it was our aniversary ,and gave us a card) really happy. Fantastic location. Breakfast was what was needed for a day out. Fab place wòuld recommend. less

we stayed here for one night, booked through secret escapes. I have been very ill over the past 3 months and this was a chance to get away and relax. The hotel is lovely .... very relaxed and chilled ....the staff are friendly, attentive and professional. They impressed me with their cheerfulness even amidst a busy and demanding weekend. The breakfast was excellent .... yes it was a little slow at replenishment of items BUT that was not helped by a large party all arriving together and being very demanding We ate in the restaurant Chez Maw last night and the food was superb. The batter on the fish was light crispy and very tasty. And the lemon cheesecake was just gorgeous. Highly recommend. The service at table by the staff was the right blend of attentive without being intrusive The only downside was our room ..... it was so small. Hardly any room to move and the bed was not comfortable at all. The room was also very warm and i struggled with breathing as i am a brittle asthmatic. We did open the window but the noise from other guests at a function outside the room meant we had to close the window and i was wheezing and sweating all night. The room was the smallest i have ever stayed in a hotel and really was not suitable as a double less

This was our second stay and the hotel met all our expectations again. Had a beautiful suite with large bathroom and spacious seating area. The staff again were amazing. So friendly and welcoming. Customer service is outstanding from every member of the team. Food was superb in the restaurant and breakfast hot and fresh with a wide selection of items. Beautiful hotel with lots of character in a beautiful location. Will be back soon. less

We have just spent 2 nights at this hotel, and have had a wonderful stay, Lynne and Roy were so welcoming, and nothing was too much trouble. The hotel is so close to Ironbridge and all other attractions, will stay here again for sure. less

A really relaxing hotel, nice lounges to sit in and relax ,a comfortable bar and an amazing restaurant to dine in. This hotel exceeds most others weve stayed in because the quality of rooms, lounges, bar and staff plus superb food make it stand out way above the rest. From the lady on reception ,to the bar staff and restaurant staff, our experience could not have been bettered. Without doubt the efforts of the staff here are the strengths of this hotel and what makes it an amazing place to stay. We will return asap without doubt. less