Best Western Valley Hotel

The Valley Hotel is on the banks of the River Severn about 15 minutes easy walk from the centre of Ironbridge. The building was originally a large house and retains many of the historic features. The staff were welcoming and helpful at all times. We dined twice in the restaurant, which serves a modern British menu with the dishes beautifully presented. There is a bar area with doors leading out to a patio and garden, and steps down to a park and the river bank. We stayed 5 nights and were generally very pleased with the location, facilities and service. Our room (15) was adequate, though slightly oddly laid out and somewhat lacking in storage for a longer stay, but we booked quite late and I gather that other rooms are larger. One point to note is that the sloping site has quite a few steps outside and inside, and the hotel has no lift, which might be an issue for the less agile. less

We chose Valley Hotel for a 2 night escape because it is very close to the Ironbridge Gorge World Heritage Site attractions. The hotel is a historic house built by the owner of a prominent nineteenth century tile factory and retains some of the original features. Our room was a standard double. Whilst small it had all facilities that we expected from a Best Western hotel. The public rooms are comfortably furnished and offer food options in a bar or in the Chez Maw restaurant. The latter has two AA rosettes and we found the food exceptional, without being over-priced. Staff at reception, bar, and restaurant were all very efficient and helpful. On request the chef even modified dishes to avoid garlic. The meals are complex, beautifully presented and expertly prepared. The hotel is set in well tended wooded grounds with access to the town's riverside park, allowing walks along the Severn River and into Ironbridge Town. The weekend shuttle bus that circles through the museums in the Gorge stops within a couple of hundred metres of the hotel. Even without the historic attractions in the Gorge, we would have thoroughly enjoyed our stay at this hotel. The only minor disappointment was that our bed was a standard double, rather than a king - not enough to stop us coming back soon. less

We fully endorse the comments previously made about this very friendly and welcoming hotel. The staff went out of their way to be helpful. My wife asked if it was possible to have a table by the window for dinner as it was my birthday. On returning to our rom later that day we found a birthday card from the hotel staff and a separate birthday message from the maid. These are special touches that we had not experienced before. We had half board and the restaurant (Chez Maw) produced some wonderful meals, really succulent. Another plus is that the hotel is very well located for visiting all the local museums as well as only being a few minutes walk from the famous Iron Bridge itself. We would heartily recommend a stay at this hotel. less

We decided to go to the Best western hotel for our wedding anniversary, we had a lovely room on the top floor with four poster bed ensuit that was very different and a view down the garden to the river severn, the food in restaurant was first class and well served, breakfast was as good with self service so you could pick as much or a smaller portion as you wanted. Staff are also first class. less

The site is an old house that used to belong to a tile maker in the 19th Century and the hotel has been developed over the site to include various out buildings. Came here with the wife and mother in law. We had the best welcome to the hotel greeting that we have ever had. The staff here are excellent, friendly and nothing is too much trouble. Please note hotels of the UK send your staff here to see how its done. The mother in law had a single room which was small and comfortable with an en suite which had a nice shower. We had a double room which was a nice size , plenty of space, bed was comfortable. However our en suite was a shower over a bath - my pet hate, because of the conversion the bathroom had a sloping roof over the bath and unfortunately the shower head was on that side. If you are of average height and build then its fine, but I am not so I hit my head on the ceiling a couple of times and when I moved away from the roof the shower curtain decided that it would love to attach itself to me lol. Breakfast was good , lots of choice . It is certainly a hotel we would be happy to return too. You do need to be able to manage stairs and steps because there are a lot of them. less