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Best Western Urban Hotel & Spa

3 Star

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The Best Western Urban Hotel & Spa welcomes you and offers you privacy, relaxation and comfort in its 40 fully-equipped luxury rooms. The atypical atmosphere and the personalized welcome make this 3-star hotel an ideal base for both business and leisure travelers. The entire team will be happy to serve you and make your stay in the capital of Flanders a most enjoyable one.

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48 Bis Rue De Valanciennes
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call +33 03 20 92 50 57
3 Star


Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00


Location and Attractions

Getting there.

Sat nav users: type 59000

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48 Bis Rue De Valanciennes

What's nearby?


  • 120 kilometer(s) from Brussels

  • 250 kilometer(s) from Paris

  • 50 kilometer(s) from Arras

  • 13 kilometer(s) from Roubaix

  • 83 kilometer(s) from Dunkerque

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506


TripAdvisor Traveller Rating: Rating: Based on 208 traveller reviews
Rating: 5 47
Rating: 4 89
Rating: 3 45
Rating: 2 18
Rating: 1 10

Exactly what you'd expect!

12/01/2019 teacherbarnes, Brighton, United Kingdom

Very nice, good rooms, very friendly, generally accommodating! Green, nice menus, good drinks, location is ok - what you pay for: it's not the most salubrious part of time, but 15 mins to the centre ... more


Good but not very good

11/12/2018 thegreen24, Birmingham, United Kingdom

Stayed here for a weekend fri-mon Car park was essential so this was a good secure car park so was pleased with that Hotel was average Staff were great though Breakfast was below average, tables we... more


Nice staff , very average hotel

29/10/2018 bernard b, Carmarthenshire, United Kingdom

If you want to use the "spa" you will have to walk through the lobby in your bath robe, so beware. As another reviewer said, single room with double bed in it. mouldy towel in bathroom, changed withou... more


Isolated unattractive area.

25/10/2018 gucci_10, Marrakech, Morocco

Hôtel was ok but not special. The double room we had was really a single with a double bed. Restaurant is in lobby with corridor to ground floor rooms. Not cheap and minute portions. Bar is about 1m w... more



29/09/2018 65jessee,

Pros and cons + staff is friendly - very small rooms (especially standard room) - unpleasant smell in most rooms ( mold or plumbing) Told staff about it and they just sprayed some air freshener 🙄 O... more