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Best Western Urban Hotel & Spa

3 Star

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The Best Western Urban Hotel & Spa welcomes you and offers you privacy, relaxation and comfort in its 40 fully-equipped luxury rooms. The atypical atmosphere and the personalized welcome make this 3-star hotel an ideal base for both business and leisure travelers. The entire team will be happy to serve you and make your stay in the capital of Flanders a most enjoyable one.

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48 Bis Rue De Valenciennes
3 Star


Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00


Location and Attractions

Getting there.

Sat nav users: type 59000

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48 Bis Rue De Valenciennes

What's nearby?


  • 120 kilometer(s) from Brussels

  • 250 kilometer(s) from Paris

  • 50 kilometer(s) from Arras

  • 13 kilometer(s) from Roubaix

  • 83 kilometer(s) from Dunkerque

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40


TripAdvisor Traveller Rating: Rating: Based on 245 traveller reviews
Rating: 5 61
Rating: 4 102
Rating: 3 49
Rating: 2 20
Rating: 1 13

Pleasant overnight stay

28/07/2019 kristin_nikolaevna, Liverpool, United Kingdom

I am surprised to read about the unsafe surroundings of this hotel. I stayed for one night with my fiance and had a quite pleasant experience. The interior of the reception, restaurant and garden area... more


Little Gem in a none too salubrious area

25/07/2019 JibsBath, Bath

Don't worry about the surrounding area. For us as a stopover, it was pleasant enough in the Hotel grounds. There was secure on site parking behind key-code gate for 3 motorcycles. Felt safe enough.... more


Overnight stop in Lille

02/07/2019 Lilac109, Dunstable, United Kingdom

The entrance to the hotel was not very clear but once inside it was very quirky. The check in procedure was very quick, she spoke very good English. The decor in the reception area was to a good sta... more


What a shame

23/06/2019 ariontwo, Newcastle upon Tyne, United Kingdom

What a shame Upon arrival and driving up to the hotel it would appear this hotel is in the ghetto Of Lille. For me it is not safe to wander the streets and I only used the car to get in and out of t... more


Great hotel with fab staff

18/06/2019 Beverley B, Bromley, England, United Kingdom

A group of 8 friends stayed for 2 nights. We didn't arrive until about 7.30pm but were welcomed by the two lovely girls in reception who gave us our keys and offered to book us for dinner in the resta... more

Owner Response
Maya_Urban, Directeur général at Best Western Urban Hotel & SPA, responded to this review
Dear Beverley, Thank you very much for this very nice comments. I’m sure it’s a pleasure for the whole team and encourages them to always welcome our customers. it is with pleasure that we welcome you next time in our establishment. Yours faithfully, Valérie Gillis, Directrice