Best Western University Inn Santa Clara

1655 El Camino Real, Santa Clara, California, 95050-4158, United States
based on 441 reviews Trip Advisor Logo
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Best Western University Inn Santa Clara

Welcome to Best Western University Inn Santa Clara! For those searching for hotels near San Jose Airport, our Santa Clara hotel offers the perfect blend of convenience and the best in hospitality.

Hotels near Levis Stadium put travelers clos
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1655 El Camino Real, Santa Clara, California, 95050-4158, United States

Reviews of Best Western University Inn Santa Clara

Traveller Overview:
4.0 Rating: 441 reviews
Excellent 51%
Very Good 29%
Average 11%
Poor 3%
Terrible 4%
Rating

Shawn V, wrote review 10/07/2021

Refused to cancel/refund

They use a scamming reservation system. They withhold information about cancellation and refunds while you are making the reservation and inputting your information. They immediately remove full room... more

Owner Response
Paresh Patel, General Manager at Best Western Santa Clara University Inn, responded to this review
Once again, Mr. Viera, as we have answered this question/comment through several different social media sites as well as over the phone. You decided to make a NON_CANCELLABLE/NON-REFUNDABLE reservation through a third party reservation system, whomever Great America Theme Park uses. Your reservation and agreement are with them, not the hotel direct. If the travel agency with whom you booked your reservation would allow for a cancellation, you would not have an issue. We spoke with them twice as your advocate and they did not change their position. In the future, if you believe there is any chance for needing to modify or cancel your reservation, you need to select a different reservation source, preferably directly with the hotel. We wish you well in resolving your dispute with the travel agency you chose to book the stay with.
Rating

xnyprncss, wrote review 16/05/2021

Perfect

Location and safety are great. Near shopping center Target, Sprouts Close to freeway. Clean updated hotel. New decorations Friendly staff. Covid restrictions followed, no breakfast but grab and go a... more

Owner Response
Paresh Patel, General Manager at Best Western Santa Clara University Inn, responded to this review
Thank you for your review, we really appreciate the feedback and accolades!
Rating

WalterC315, wrote review 07/12/2020

Centrally located, this is a great way to relax, yet be in the middle of things

Overall I enjoyed my time at this hotel. Check in and out was super easy and stress free. The room was very quiet, clean and recently updated. I really like the interior with the dark woods, updated l... more

Owner Response
Paresh Patel, General Manager at Best Western Santa Clara University Inn, responded to this review
Thanks for your comments and feedback. We will consider the suggestion of eliminating room services in the future.
Rating

alexandro1989, wrote review 18/08/2020

BW Santa Clara University stay.

the stay was okay. for the value. it was clean, bed was comfy. staff is okay not bad. Just an average stay for my wife and I. Id stay again if necessary but for a best western my expectation where not... more

Owner Response
Paresh Patel, General Manager at Best Western Santa Clara University Inn, responded to this review
Sorry to hear that we did not exceed your expectations and hope we are afforded another opportunity upon your next visit to Santa Clara.
Rating

Jean L, wrote review 01/07/2020

Most quiet hotel stay

This hotel is located in a very quiet area of Santa Clara and the hotel is set back from the main road - so it was an amazingly quiet room! I will definitely stay here again when I travel through the ... more

Owner Response
Paresh Patel, General Manager at Best Western Santa Clara University Inn, responded to this review
Thanks for the review and the accolades!