Best Western University Inn Santa Clara

1655 El Camino Real, Santa Clara, California, 95050-4158, United States
based on 436 reviews Trip Advisor Logo
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Best Western University Inn Santa Clara

Welcome to Best Western University Inn Santa Clara! For those searching for hotels near San Jose Airport, our Santa Clara hotel offers the perfect blend of convenience and the best in hospitality.

Hotels near Levis Stadium put travelers clos
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western University Inn Santa Clara

Traveller Overview:
4.0 Rating: 436 reviews
Excellent 51%
Very Good 29%
Average 11%
Poor 3%
Terrible 4%

javier0072020, wrote review 31/01/2020

Bad customer service

The manager at night was very Rude And went around knocking on people’s Door seem like he was a bit drunk. And was very unprofessional and rude I will not recommend this hotel and it was a free night... more

Owner Response
Gavin M, General Manager at Best Western Santa Clara University Inn, responded to this review
Javier, we certainly thank you for taking the time to post your review, but I must say - can you imagine our ratings online if we really had drunk employees running around constantly pounding on random doors in the middle of the night? In this case, our Night Auditor was responding to your room because of the multiple noise complaints you were generating, and we do actually take the sleep of our guests very seriously. I'm sorry you were put off by this, but maybe not as much as those being disturbed around you. We certainly welcome you back, but we also ask that you keep the noise down to a low roar. -Gavin

Andre M, wrote review 25/01/2020

Old-fashioned, but clean and quiet hotel near airport

We stayed at many Best Western hotels on past trips, so for our last night before flying back to Boston we decided to try this one near the airport. It's a bit run down, looks like a hotel from the 1... more


brentsmith2020, wrote review 16/01/2020

Best Staff in the area!

The Front Desk, Hospitality and Housekeeping Staff are amazing here! Accomodating and kind, while being extremely efficient. I requested an early check in when I arrived at 10:30 AM and they had me in... more


marcb690, wrote review 23/11/2019

Lovely Hotel with Friendly Staff

We have a daughter who attended Santa Clara University and now lives in the area. We tried a variety of hotels but settled on this one about 6 years ago. The physical plant is superb. Clean, comforta... more


JGalgani, wrote review 14/11/2019

Very Clean and Convenient

We were in town for a water polo tournament at Santa Clara University and the hotel was only a mile away from the university. The front desk staff was very helpful and professional. There were also ... more