Best Western University Inn

Motel was fine stayed 1 night on our way through to home stay away from the restaurant food was terrible had shrimp scampi the shrimp was over cook and in linguine and some sort of sauce more like lemon water I told the waitress and she said she would get me another dish but I said no couldn’t do it right the first time why try again and she never even offered a break on the price either won’t do that restaurant again less

Overall a nice hotel. Rooms are clean, and quiet, the beds are very comfortable. The staff has always been very nice each time I've stayed here. Nice fitness/pool area with a small outdoor patio as well. The food is excellent. Stayed here for college visits/move-in days. I highly recommend this hotel. less

The whole stay was quite pleasant. Yet the breakfast experience was to be improved: The window seats are gorgeous and attractive. However, we spent our chances twice there, the same situation happened twice, which was quite disappointing. There were tables, but we were not arranged to sit at the tables. The reason was that the table was not cleaned yet, although we said we can wait. BTW, it was not very busy at the time. The even worse thing was, when there a table for 4, we were told we only have 2. But later, when a group of 2 came, they were offered to sit at that table. I don't want to complain about the skin color issue, but this is NOT ACCEPTABLE! Other than that, everything was great. less

The property is very clean and staff superb. The location is ideal to go into Potsdam or any of the other colleges. My room was very comfortable and clean. There is a restaurant attached and a lounge both are clean and friendly. less

Hotel seemed new and updated. Staff was friendly. My only issue was with the AC, which did not keep the room as cool as I would have liked. (But in all fairness to the hotel, I did not report the issue) less