Best Western Tyrolean Lodge

260 Cottonwood Street, Ketchum, Idaho, 83340, United States
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Best Western Tyrolean Lodge

The Best Western Tyrolean Lodge is a beautiful Austrian style hotel overlooking majestic Bald Mountain. This 52-room inn is located in a quiet residential neighborhood within walking distance to Bald Mountains River Run Lodge and Gondola, and steps a show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
260 Cottonwood Street, Ketchum, Idaho, 83340, United States

Reviews of Best Western Tyrolean Lodge

Traveller Overview:
4.0 Rating: 560 reviews
Excellent 47%
Very Good 34%
Average 11%
Poor 3%
Terrible 2%
Rating

Sarah_S32488, wrote review 19/09/2020

Just OK

My stay at the Best Western Tyrolean Lodge was fine but I wouldn't stay again. The good: ++ Seem to be taking COVID seriously; room was very clean ++ Location is walkable to many restaurants in downt... more

Rating

Daryl R, wrote review 01/09/2020

Great hotel experience

This was a great hotel to stay at. It was near resturants and easy to get too. The staff was friendly and everything was extra clean. Liked the breakfast options. The overall stay was great. I'll be b... more

Rating

Don H, wrote review 27/08/2020

Great place to stay

We made a reservation from Winnemucca, not knowing what to expect. We were not disappointed. All of the desk agents were friendly and very helpful with suggestions, directions, etc. The room was cl... more

Rating

BernieKam, wrote review 09/08/2020

Historic place and good stay

This is quite a historic, an old hotel it appears. The beds slept well. They had an orderable breakfast delivered to the room because of COVID. That is making lemonade from lemons. The only drawback i... more

Owner Response
Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank You BernieKam, What a fantastic review. On Behalf of our entire team, I would like to thank you for your review, we greatly appreciate hearing from our valued guests who understand that the Tyrolean Lodge is a very unique property, holding a place in the history and development of the Ketchum / Sun Valley area. We have an older Lodge with no Elevator and 3 floors, but staff is always happy to assist with luggage when needed or a request for a first floor room can usually be arranged. The rooms are nicely appointed with modern amenities like new mattresses, fresh new linens and down duvets that make you feel like your sleeping in a cloud, and of course as the closest hotel to Bald Mountain the views are breathtaking, not to mention the easy access to skiing, hiking & biking. Due to the currant pandemic The Deluxe Breakfast Buffet cannot be opened, but we did come up with a way to shorten the menu and deliver a hot breakfast to the guest sin their room. the Fitness room we did have to close temporarily as it is to small to allow for the proper social distancing. We are still able to have the Game Room available, by scheduling playtime by appointment, so the area can be cleaned after each use. Our housekeeping department is not offering stay-over cleaning services, but are happy to refill any supplies needed, or clean when needed. Our staff has worked hard to try to accommodate and provide our guests during this difficult time with a clean, safe comfortable place to stay while visiting the Ketchum area. Thank You again for reviewing your stay with us, we hope you will return again soon for another visit until then travel safe.
Rating

Lisa L, wrote review 01/08/2020

Expensive. Nice location and comfortable clean hotel and rooms.

The property and the room were very clean. The beds were very comfortable and we really liked the deck area. We also used the pool and hot tub and both were clean. The breakfast options were excellent... more

Owner Response
Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you Lisa, for taking the time to review your recent visit to the Tyrolean Lodge. We appreciate your kind remarks as we all work hard to create a clean, healthy and fun atmosphere for our valued guests. I wanted to let you know that we don't allow chairs on the balconies because if left unattended, children could easily climb on one and fall over the ledge of the balcony and be seriously injured. As for the BBQ grill, it belongs to the condominium complex next door to us and is private property and not for our use. If we had one you absolutely would be permitted access, providing it were available. Our hope is, that with the above explanations you can better understand that in no way were we trying to treat you differently than any other guest who has visited us, unfortunately, your requests were not items that we were able to provide for you. However, we do offer outside seating at the North end in our beautiful garden area as well as on the island near the parking lot with great views of Majestic Bald Mountain. Again, we want to thank you for your review and apologize for any misunderstandings. We hope you will give us another opportunity to provide you with an exceptional experience.