Great location yet Tired, dark, uncomfortable beds/pillows
The Tyrolean Lodge is right across the street from the lifts. Great location. Walking distance to downtown dining/shopping, etc. The lodge is old. Not rundown - just tired. The beds are uncomforta... more
The Tyrolean Lodge is right across the street from the lifts. Great location. Walking distance to downtown dining/shopping, etc. The lodge is old. Not rundown - just tired. The beds are uncomfortable, and the bed size is not a Queen. It's either a full or double. Quite uncomfortable. Would not stay here again. Great for one night, or if you're only going to be in your room for sleep. No room for skis, luggage, etc. We only had a large duffel bag and 2 daypacks. No room for anything else. They were attentive to Corona protocols. Very helpful staff! less
Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank You for staying with us and taking the time to review your visit, we always appreciate a guests input as it helps us to improve our services.
Yes our Lodge is an older Austrian style ski lodge located in a quiet West Ketchum neighborhood, the style depicts the early history of the Ketchum/Sun Valley area. The lodge has been well maintained and offers modern amenities like Free Internet, Free Parking, Outdoor Heated Saline Pool & Hot Tub, 24 hour Barista Coffee Bar with options for the whole family, Deluxe Breakfast Buffett, Business Room, Game Room & Fitness Room and the kindest staff you will ever meet. the Lodge does have 3 floors and no elevator, but you can request a first floor room or ask our wonderful staff for assistance with luggage.
The guest rooms are not large like the more modern hotels, unless you book a suite. They have adequate space based on the room type you book.
We offer well appointed rooms that contain new King & Queen Serta mattresses throughout the building that were installed in July 2019, Cozy Down Comforters, Flat Screen tv's with Direct TV, HBO & THE NFL Package.
We are currently enforcing very strict Covid 19 protocols to hopefully keep our guests & staff safe and healthy.
With the new protocols many changes have been put into effect, like limiting personal contact by putting in place a system where you can pre check in or order your breakfast and housekeeping online.
The Breakfast Room is currently closed, but we are offering a small menu for a grab & go breakfast, the Fitness Room is also currently closed,
The Game Room is accessible by appointment so we can clean after each use and the Pool area is open every day we just ask that you try to social distance as much as possible and we have limited the Hot Tub to 4 people at a time for safe distancing as well.
We have our 24 hour Lobby Coffee Bar always available and the most amazing thing about the Tyrolean Lodge is the Close Proximity to The Wood River Trail and Bald Mountains River Run Ski area and Gondola, with easy access to skiing, hiking and biking, and the best Mountain Views in Ketchum, as well as our very kind and attentive staff.
Thanks again for staying with us, we know the Tyrolean Lodge isn't for everyone and we definitely appreciate you giving us a chance. Stay well and travel safe!