Best Western Tyrolean Lodge

260 Cottonwood Street, Ketchum, Idaho, 83340, United States
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Best Western Tyrolean Lodge

The Best Western Tyrolean Lodge is a beautiful Austrian style hotel overlooking majestic Bald Mountain. This 52-room inn is located in a quiet residential neighborhood within walking distance to Bald Mountains River Run Lodge and Gondola, and steps a show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
260 Cottonwood Street, Ketchum, Idaho, 83340, United States

Reviews of Best Western Tyrolean Lodge

Traveller Overview:
4.0 Rating: 564 reviews
Excellent 48%
Very Good 34%
Average 11%
Poor 3%
Terrible 2%
Rating

jsklitgaard, wrote review 29/11/2020

Amazing customer service

Staff is over accommodating. True customer service. Cannot begin to tell you the amount of times the went above and beyond to make our trip great and memorable. Great family location. Will be going ba... more

Rating

travelfreedom, wrote review 28/10/2020

Comfortable stay

The moment I walked into the lobby at this hotel and was greeted by Jerry, I knew I had made the right choice. The hotel is walking distance to the downtown area with shops and restaurants. It has a l... more

Rating

Bruce K, wrote review 11/10/2020

Down comforters

This was my second trip to the Tyrolean Lodge - we went there 50 years ago on a spring break ski trip and again this year on the recommendation of a good friend who also recently stayed with his dog. ... more

Owner Response
Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Hi Bruce Welcome back and Thank You for such a remarkable review, We are glad you chose to stay with us again after 50 years and are pleased you enjoyed your most recent visit. We appreciate your kind words and hope you will return again soon for another visit when we are able to offer all of our amenities to our valued guests. Thanks Again for choosing the Tyrolean Lodge, we look forward to your next visit to the Ketchum/Sun Valley area, until then travel safe! We look forward to seeing you again.
Rating

sfogirl, wrote review 02/10/2020

Great location yet Tired, dark, uncomfortable beds/pillows

The Tyrolean Lodge is right across the street from the lifts. Great location. Walking distance to downtown dining/shopping, etc. The lodge is old. Not rundown - just tired. The beds are uncomforta... more

Owner Response
Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Hi sfogirl, Thank You for staying with us and taking the time to review your visit, we always appreciate a guests input as it helps us to improve our services. Yes our Lodge is an older Austrian style ski lodge located in a quiet West Ketchum neighborhood, the style depicts the early history of the Ketchum/Sun Valley area. The lodge has been well maintained and offers modern amenities like Free Internet, Free Parking, Outdoor Heated Saline Pool & Hot Tub, 24 hour Barista Coffee Bar with options for the whole family, Deluxe Breakfast Buffett, Business Room, Game Room & Fitness Room and the kindest staff you will ever meet. the Lodge does have 3 floors and no elevator, but you can request a first floor room or ask our wonderful staff for assistance with luggage. The guest rooms are not large like the more modern hotels, unless you book a suite. They have adequate space based on the room type you book. We offer well appointed rooms that contain new King & Queen Serta mattresses throughout the building that were installed in July 2019, Cozy Down Comforters, Flat Screen tv's with Direct TV, HBO & THE NFL Package. We are currently enforcing very strict Covid 19 protocols to hopefully keep our guests & staff safe and healthy. With the new protocols many changes have been put into effect, like limiting personal contact by putting in place a system where you can pre check in or order your breakfast and housekeeping online. The Breakfast Room is currently closed, but we are offering a small menu for a grab & go breakfast, the Fitness Room is also currently closed, The Game Room is accessible by appointment so we can clean after each use and the Pool area is open every day we just ask that you try to social distance as much as possible and we have limited the Hot Tub to 4 people at a time for safe distancing as well. We have our 24 hour Lobby Coffee Bar always available and the most amazing thing about the Tyrolean Lodge is the Close Proximity to The Wood River Trail and Bald Mountains River Run Ski area and Gondola, with easy access to skiing, hiking and biking, and the best Mountain Views in Ketchum, as well as our very kind and attentive staff. Thanks again for staying with us, we know the Tyrolean Lodge isn't for everyone and we definitely appreciate you giving us a chance. Stay well and travel safe!
Rating

LeeHopkins, wrote review 28/09/2020

Best Covid response we saw on our travels

Everyone is adjusting to the pandemic in different ways - this was particularly true at the hotels we stayed in on our 4 week western US road trip. Since a hot breakfast buffet was no longer an option... more

Owner Response
Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank You LeeHopkins, I can't begin to tell you how much our staff appreciates your kind words, they have all worked very hard to find creative ways to offer a very clean and safe experience for our valued guests while still trying to offer our amenities as much as possible. Yes our Deluxe Breakfast Buffet is currently closed as is our Fitness area. But we have created a new way to still provide breakfast with a variety of options, and with our close proximity to hiking, biking & walking trails exercise is still accessible. Our Pool is also available as you mentioned in your review, we ask that you use common sense, remember to distance when you can and limit 4 people at a time in the Hot Tub. Our 24 hour Coffee Bar is of course still available with expresso, Cappuccino, cocoa and much more. And of course don't forget the stricter cleaning procedures we are enforcing for the safety of our guests as well as staff. The Tyrolean Lodge was built in the style of an Old World Austrian Ski Lodge, which depicts the early history of the Ketchum / Sun Valley area and the early history of skiing in the United States. Our guest rooms are smaller than what you find in newer modern hotels, the hotel is well maintained with modern amenities. The guest rooms are well appointed with new mattresses, down comforters, flat screen tv with HBO & NFL Football package so you don't miss your favorite team play while traveling, wonderful Mountain Views of Bald Mountain. As the closest hotel to Bald Mountain we offer easy access to the ski lifts & River Run Gondola during ski season as well as hiking, biking or just a leisurely walk on the Wood River Trail. We appreciate your kindness, understanding & patience during such uncertain times. Thank You again for the wonderful review, we look forward to your next visit. until then travel safe