Best Western Tumwater-Olympia Inn

I stayed at this hotel during a significant snow event when I was without power at my home. The hotel is very clean, the rooms were comfortable, and furnishings were nice. All the staff were helpful and friendly. They offer complimentary breakfast each morning, warm cookies each evening, and beverages and appetizers Monday - Wednesday evenings. My single complaint is they did not remove snow from the parking area. They eventually cleared the walkway in front of the hotel but I was told they do not own the parking lot so they wouldn’t clear it. If I had been able to move my car, I would have been able to leave two days sooner than I did. Overall it was a nice place to stay. less

We spent 2 nights here during a recent trip where we traveled around all of Washington State. Of all the hotels we stayed in, this one stood out due to the exceptionally friendly staff who were all willing to go above and beyond to ensure we had a nice stay. Initially, we had some problems with our reservation, which we had made through a hotel booking website. However, the attendant at the desk, Hava, contacted the booking company for us and sat on hold with them for almost 30 min, while going ahead and letting us get settled into our room and while checking in other guests. She eventually got everything worked out for us and we were able to finalize our check in. It was wonderful not having to work through the issue on our own without being able to check in to a room. Everyone we encountered within the hotel was equally as friendly and willing to assist when needed. Beyond the great customer service, the rooms were also clean and comfortable. We would absolutely stay here again if in the area in the future. less

The hotel is clean and we'll maintained. The front desk staff was very helpful. The hot tub was lovely. My only complaint is that breakfast is set out at 6 am and then left alone until it's cleaned up. The coffee was completely gone and their bread was pretty stale. The hotel was a little expensive for there not being anything of interest around it. less

My mother in law fell and broke some ribs. Came to make sure she is getting good care and all the help she needs. She is 97 years old. We are happy she is doing good. Hopefully she will be home soon so all of the family can visit less

Really friendly staff, super clean rooms. Be aware that there's no elevator so if you have mobility issues that may be a concern. Room walls are a little thin ;) Looking forward to staying here again. less