Pet Friendly AND a Great Place to Stay
14/11/2017 Susan A, Eureka, United States
Absolutely wonderful place to stay. Even with all the pets, kids and weary travelers through the night checking in, it still was an A+ stay. We received free drink coupons, which were needed after o... more
Absolutely wonderful place to stay. Even with all the pets, kids and weary travelers through the night checking in, it still was an A+ stay. We received free drink coupons, which were needed after our long drive that day. The room was clean and comfortable and we never worried about our belongs in our rig with all the lighting which made it a safe area. Staff were wonderful and were there for whatever you needed. The only reason for the 4 star was being woken a lot by the ice machine in the hallway by the lounge and then the staff out there in the very early morning getting ice for the breakfast bar, but the stay itself was a 5 Star. The breakfast bar had many items to chose from with something for everyone. Best Western seems to be stepping up their game. Keep this up and BW will be our choice of lodging while we travel. less
Tony C, General Manager at Best Western Town & Country Lodge, responded to this review
Susan, Thank you for taking the time to share your experience during your recent stay at our hotel. We appreciate knowing that you enjoyed a clean, comfortable stay and that you had the opportunity to experience some of the offered amenities like the buy one get one vouchers for our lounge. We do apologize for the inconvenience you experience due to noise from the ice machine. We value your business and hope you will consider staying with us again whenever you're in our area.