Best Western Torchlite

1809 N 16th Street, Wheatland, Wyoming, 82201-2241, United States
based on 279 reviews Trip Advisor Logo
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Best Western Torchlite

This charming Wheatland, Wyoming hotel is a comfortable, quiet stay for business travelers and offers a convenient location to Greyrocks Reservoir, Guernsey State Park and Glendo State Park for leisurely vacationers.

Each comfortable, cozy r show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1809 N 16th Street, Wheatland, Wyoming, 82201-2241, United States

Reviews of Best Western Torchlite

Traveller Overview:
4.0 Rating: 279 reviews
Excellent 55%
Very Good 25%
Average 9%
Poor 4%
Terrible 5%
Rating

KristineB583, wrote review 22/09/2020

Best part was the front desk and breakfast crew

Corona Virus precautions were handled well for the breakfast area. Front desk clerks friendly and helpful. Rooms clean and average. Walkways and parking area some trash. Wouldn't allow late check ou... more

Owner Response
SUZANNE COZAD, General Manager at Best Western Torchlite, responded to this review
Dear Kristin, Thank you for staying with us! We apologize that we were unable to provide you a ground floor room as requested. The reason for this is the fact that we had a full house and our guests that were occupying the ground floor rooms had arrived and remained in those rooms before and throughout your arrival and departure . . . making it impossible to put you in a ground floor room. Requests to be in particular room numbers and on particular floor levels are determined the morning of the day of arrival. This is the procedure throughout the majority of hotel properties. Again, we apologize and if we would have had one available or could have found a guest willing to move to a different floor level, a ground floor room would have been available to you. We strive and make the extra effort for all of our guests. Please come back and visit us. Safe travels, Suzi GM
Rating

tamiace, wrote review 07/08/2020

Great value for the great stay!

Great hotel, great staff, clean, economical for the quality. I would definitely stay there again when I am in the area. Also, a great restaurant next door! When we checked in, we were even given a ... more

Owner Response
SUZANNE COZAD, General Manager at Best Western Torchlite, responded to this review
Thank you so much for your kind words. We are so happy you had a wonderful stay with us! Hope to see you again soon! Safe Travels!
Rating

Cosmopolitan445341, wrote review 24/06/2020

welcome basket made our stay

This is your basic Best Western, BUT, what makes it great is the friendliness of the staff and the unanticipated but much appreciated welcome basket. The town rolls up the streets fairly early,so wh... more

Owner Response
SUZANNE C, General Manager at Best Western Torchlite, responded to this review
Thank you! Here at the Best Western Torchlite we treat every quest that comes through our door as a top member. Whether you stay with us one time or stay with us all the time everyone receives a welcome basket. The same rules apply to our Furry Friends. Thank you for choosing our property and we hope you come back soon Safe travels. Suzi General Manager
Rating

Kelsdogger, wrote review 02/06/2020

Good Lodging in Wheatland

This Best Western is pretty average but its probably the best place to stay in Wheatland, Wyoming. There are not many options in Wheatland so this might be your best bet. They have a pool and large pa... more

Owner Response
SUZANNE C, General Manager at Best Western Torchlite, responded to this review
Thank you for staying with us! We want you to know we are currently remodeling our property and continue to exceed national standards (top 5% in Best Western) for customer service and satisfaction. The secret ingredient for this humble acknowledgment, "old fashioned hospitality". Our tenure staff go out of their way to treat each guest as a VIP member. Whether you have never stayed with us or stay with us regularly we provide the best service in the industry to not only our human guests, but our furry friends as well Safe travels and we look forward to seeing you soon. Suzi
Rating

kmack704, wrote review 07/02/2020

Wheatland Wy Best Western

Our stay at Wheatland, WY Best Western was great. The staff was very welcoming and we especially appreciated the gift baskets provided by General Manager Suzanne Cozad. I would definitely recommend s... more