Best Western Torchlite

We had some trouble finding it with our GPS and had to call. When pulled up the front desk area looked like it is under construction. Outside appearance just ok. Did receive a nice welcome gift when arrived which looked handmade by staff. Several business trucks parked outside rooms and looked like they were grilling on the grass near the pool. Outside pool looked inviting. AC unit looked old but kept the room very cool. Comfortable beds. Arrived on a Saturday and there were some noisy guests outside our room late at night. Breakfast was disappointing for us. They had a very impressive variety, however everything we tried did not taste very good. They eggs were runny, the french toast strips were dry, and potatoes hard. less

I’ve traveled the world and frankly have never been to a more beautiful Best Western. Upon arrival we were given a gift basket, room smelled new with new furniture, carpet, bedding and beautiful fluffy white towels!!! The outdoor pool Was a huge bonus after touring Fort Laramie on a hot summers day. I would recommend this hotel and found the staff very accommodating and helpful. less

Traveling by motorcycle heading toward a severe storm about 5 o'clock in the afternoon my husband stopped long enough to make a reservation at this BW on his phone. In about half an hour my husband could tell he was not going to make it to the BW before the storm was upon him. I called the local hotel where the hotel phone was answered by a very surley, rude, condescending woman. I told her the threatening situation my husband was in and she told me in no uncertain terms that she would not cancel the reservation or our credit card charge. When I asked to speak to a supervisor she informed me there was no one else on the premises and "SHE WAS IN CHARGE! LIKE IT OR NOT!" So, I gave up and hung up. In retrospect, maybe it's a good thing my husband did not stay there that night. If she was not willing to consider, much less accommodate, an unpredictable situation due to inclement weather regarding a reservation made less than an hour prior, with plenty of time to fill the room with any other guest registration that night, my guess is she would not have been willing to accommodate any other needs that might have arisen that night either. less

I’ve stayed here for the last 5 years every few months, for work, they are glad to see me and treat me like family. They are doing some remodeling and upgrading, and I’m sure when it’s finished it will look great! less

This place is an oasis. Lacey, our front desk clerk was so welcoming and even gave us a fruit basket at check in. They are upgrading their rooms, and I'm sure we got one. Best linens on the beds I've seen, comfortable, spacious room. Fridge, microwave, and windows open. It's a 2 story with no elevator.pool is wonderful, as is hot tub. I even watched the front desk clerk deliver towels to guests and that was a small, but impressive act. Breakfast is really excellent. Served 6am to 9am. Small but welcoming touches. Also highly recommend the Guadalajara restaurant 1 minute walk. Best margaritas and food! Highly recommend this quaint quiet clean overnight hotel. less