Best Western Torchlite

This is a Best Western - not a five star hotel, but it far exceeded my expectations. I was warmly greeted with a welcome basket at check-in and a nice note from housekeeping. This is an older establishment and the bathroom was pretty outdated. However, the water was hot, the room was clean and less costly items have been updated - flooring, bedding, lighting, etc. A snowstorm hit the area the night I stayed, but the baseboard heaters kept the room toasty, and I slept wonderfully. The parking lot had already been plowed upon waking. The breakfast was hot and both hot and cold items were well-stocked. I was given a heads up on the road hazards at check out and the owner offered her personal contact information in case I got stuck on the road. If I ever stay in this area again, this will be my first choice - service was amazing. less

This is an older type hotel that has been nicely remodeled. Deb at the front desk was great and they gave us a wonderful, huge gift basket full of fruit and goodies. Check in was quick. The room was recently updated and looked good. It had new furniture, TV and more. It was clean and the mattress was comfortable. It did the job we needed to do and it was great. Thank you. less

The room was very nice. It was clean with comfortable beds, fridge, microwave, PLENTY OF TOWELS, desk, and cool pictures on the wall. The front desk person, Deb, was very friendly as well as professional. She helped me a lot with my rewards program which I didn't quite understand all of it until she explained better. There was also a nice little welcoming gift when we arrived. The house keeper, Gloria, did a nice job on having the room ready and stocked with everything we needed. We would come again if in this area. less

On my way from southeastern Montana to Colorado and needed to stop overnight. I saw this hotel on Trip Advisor and knew the location was perfect. When I arrived, I was given the best gift basket I've ever received, a first floor room and the desk clerk had signed me up for the latest promotion already! The hotel is next to the Guadalajara Restaurant which was also excellent. I did not think the rooms were outdated, and I like being able to park outside my room. Internet was great. Staff is excellent. less

The front desk personnel were very friendly, but the rooms are outdated, the door into the room could the have easily been pushed open as the safety lock was broken The breakfast area was in the lobby, food was dried up. less