Spacious, great location, recommended, and would stay again.
05/02/2017 Diane L, Traveler
We appreciated how spacious the room was (sitting area w/sofa, end & coffee tables). The microwave and frig came in handy. The card key entry to the rear door near our room was broken so the door wa... more
We appreciated how spacious the room was (sitting area w/sofa, end & coffee tables). The microwave and frig came in handy. The card key entry to the rear door near our room was broken so the door was unlocked during the day and locked permanently for entrance after 11pm. Lastly, we lost in room wifi for the last night there when I needed to print off W2s to send to my accountant before leaving country on Feb. 2nd and unable to print them from lobby computer due to in-house controls with no staff/employee present with the password to bypass it; hence no computer or printer. Despite this I still recommend this hotel and will return. less
BestWesternTolleson, General Manager at BEST WESTERN Tolleson Hotel, responded to this review
Thank you for your review! In an effort to remain a secure place of lodging, between 11pm-6am, guests can enter only at the lobby entrance currently. I'm glad that one of my front office workers reported to me that she sat with you for about 45 minutes to print your W-2 forms at our business center, and that they printed successfully with two of your employers. I'm sorry the credentials you were provided to get your remaining documents were insufficient, however. We look forward to your next visit!