Best Western Toledo South Maumee

I never write reviews, but here we go. We stay in Best Western’s when we travel due to being Diamond Select Reward members however this was the worst experience I’ve had at a BW. We stayed in a king suite in an extremely busy hallway. There must have been at least 4 large families staying on the same floor near our room. The hallways were filled with trash, towels, kids running around, and it wreaked like weed. We had our two month old baby with us which concerned me because of how loud these families were being. The room smelled like weed as well. We actually had to put towels by the base of the door because it (the weed smell) was coming into our room. The air conditioner also didn’t seem to work well. In the AM I noticed a huge red stain on the comforter that looked like spilled koolaid or red soda. Of course I didn’t notice it when we got there because the comforter had a decorative runner across the foot of the bed, so I felt gross knowing we slept in filth. Under the bed was trash from previous tenants also. With everything going on with Covid-19, I feel as if this hotel is not taking better precautions with their hotel and should really look into improving their cleanliness and sanitizing better. In addition to this, there were women fighting in the parking lot. On a positive note, the women working the front desk were friendly. I can say that most likely I will not stay here again. less

Disgusting experience. The elevator was broken, hallways reeked of pot, our original room was locked from the inside (it was late at night & it appeared the front desk person had many friends/family staying in various rooms), our second room had trash in the can and empty soda bottles under the bed. We checked out an hour ago and we still have the horrible hotel smell in our car. less

Between the smell of weed, the desk attendant who sat on her phone the whole time, the broken door that was never fixed when I asked, the stolen North Face hoodie by the housekeeper, the fire alarms that went off and the fire department having to come, the attendant who was more concerned about her $200 till then the people staying in the hotel, and the list goes on and goes. I would never recommended this hotel to anyone. less

Stopped for a one night stay. Room was clean and Wi Fi was very good. Great location with plenty of places to eat close by. With all the COVID-19 stuff they did a great job. Will definitely stay here again if we are passing through. less

We checked in around 10:30pm during our road-trip and had an efficient, friendly check-in. The building, including the pool area, was clean and well taken care of. The room was well appointed and I realize during a road-trip any bed is a good bed; however these beds were excellent! clean bathrooms, good wifi, good frig and nice television too. Our room was second floor double queen properly priced for around $100. Just a personal note on room selection, our room being second floor you could hear the heavy-footed folks on third, so maybe third floor may be a good choice for our next stay. less