Best Western Toledo South Maumee

My family and I just spent an overnight here. I needed a snack that night, and there is a gas station with convenience store very close by (walkable if weather permits.) There are also several restaurants and even a grocery store nearby. The pool is small, but very clean. Lots of seating for parents to watch kids swim. Breakfast is pretty good. They have the Belgian waffle maker, if your into those! The morning we were there, they also had breakfast sandwiches. There is an attendant for the breakfast area, she kept the area very clean and stocked. She can even help you with the waffle maker. The rooms have a microwave and fridge. We enjoyed microwave popcorn, and cold drinks while we watched a movie on TV, which is not always possible at a hotel! The bathroom in our room was really, really small. You may want to request an accessible room if you have any mobility issues. Full disclosure, we were there for a Sunday night and the hotel did not seem very full. I can see this hotel being less enjoyable on a busy holiday weekend. But, I would stay there again! less

BED BUG ALERT!!!! there were bugs crawling across the pillows and the employee at the front desk informed me that it was not the first time it had happened. As well as the fact that the manager and the owner do nothing about it. On top of that the entire first floor smelled like weed and cigarettes. If I could give this a 0 I would. less

So me and my husband comes here often and usually our stay is great but today was extremely terrible. We checked in around 6pm and within 20 minutes in our room we had kids playing on our door knocking and leaving twice. I went to the front desk and the guy that was working that night (02/15/20) was nice and moved us into a different room. The next day in the morning around 9am our power went out and my husband spoke to the a housekeeper (Sara) and she informed the lady at the front desk (Karey) what happened. The power never came back on and Sara informed Karey that it’s still not coming back on. Karey then said well they were going to check out anyways so and then Sara got off the phone in our room and advise us to write on here because everything that she was saying to Karey was clearly going out the other ear. Me and my husband went downstairs early to check out and I informed Karey again what service we had at our stay. She then rudely say “well there was nothing I’ve could’ve done with the kids, I can not watch the halls all night” and then say “we upgraded you so I don’t know what else you want me to do”. I chose to ignore her ignorance and told my husband to let’s go. The 2 women behind us had the same problem and expressed it to us and then proceeded to complain to Karey. As I’m packing my things in the car I chose to go back in to ask the housekeeper her name because she was so sweet I’m noticing that Karey is becoming more rude to the ladies while they were expressing their horrible stay and Karey decided to threaten the 2 ladies that she was going to call the cops because she wanted them to leave. The ladies not once threaten her for Karey to feel unsafe but Karey felt the need to try to make the 2 guest leave after paying and staying there to call the cops to make them leave faster. So not only was Karey extremely rude to me and my husband but now I’m feeling like she racially discriminating guest and threatening them with the cops. This was by far the worst time I’ve ever had here and most likely going to be my last time going there. Someone needs to train Karey all over again because absolutely does not know how to handle guest. less

Lovely property! It's the only place we stay when visiting the Toledo area. Staff is pleasant and helpful. Breakfast is ok, nothing to write home about - typical mass-produced fare. Beds are outstanding; I'm scouring the internet now, looking for their comforters! less

More than what I expected for the price. Nice rooms and staff was friendly and I had a good conversation with them. Nice selection for breakfast. Nice location also. Will definitely book again. Pool was a little small 3ft-5ft. Gym is awesome less