I stayed at this hotel for 2 nights in September 2015 while working in the area. The building looks attractive when you arrive, but the reception area is not obvious and the entrance hall looks a bit cheap and drab. I had to stand and wait for ages to check in as the receptionist was dealing with another couple, did not acknowledge that I was there and seemed unaware that I was standing right in front of her.
I was finally given a key to my room, but after locating it along a long corridor, I found that none of the electrics in the room were working and none of the lights would switch on (including the bathroom light). I returned to reception to query this, and the receptionist was very sceptical but accompanied me back to the room to try the lights for herself. Realising that I was right, and the lights really were not working, she said that they would have to get an electrician in, and she then returned downstairs to get a key to another room. I was finally settled in to a small room overlooking a rear car park, with a spotlessly clean bathroom (although AGAIN the bathroom over-mirror light was not working, and although I reported this to reception as well, it was not fixed during the two days that I stayed there).
Breakfast was unappealing with very slow service, bad coffee, and jam and marmalade in strange little miniature Kilner jars which were sticky all over the outside and were obviously topped up every day without being washed. As there was almost nothing I wanted to eat at breakfast, on the second morning I brought my own breakfast. I avoided evening meals at the hotel as the menu looked equally unappetising.
On the plus side, the indoor pool is great for relaxing (or doing laps if you feel energetic), the bed was very comfortable and the wifi in the rooms works well.
Overall I would not stay here again unless there was no other option. The staff are not very attentive and the food leaves a great deal of room for improvement. less