Best Western Shaftesbury The Royal Chase Hotel

Photo of hotel on line, via Booking .com, gives an impression of "Grand Surroundings" Not quite the case on arrival.Side door around the corner.That said, be prepared for a pleasant surprise on entry. Very warm friendly welcome from the young lady on reception.Cases collected from car and taken to room, due to my mobility problem.Very clean and well decorated hotel.The only fault with the room was no bath.(Should have checked before booking) The bathroom look like it had just been refurbished to a very good standard. It is a pity that health and safety was overlooked.New long 5 foot shower tray with large glass shower screen approximately 6 foot tall by 3.5 foot wide, and not a grab handle anywhere.To get into the shower you have to hold onto the glass panel and step up onto the shower tray, and move to the other end to get too the taps.Not an easy task with mobility problems. Add water, soap, shampoo etc onto the smooth surface of a shower tray. with a large glass screen. You have the makings of a major accident. An anti slip mat was available on request. (Approximately 12" x 18"). Still left a lot of slippery surface. Food well prepared, all be it a very dull menu. Pool and sauna very good. Can become overcrowded at weekends, as it is open to the public. less

Enjoyed a Farewell Sunday lunch here with a group of friends. Although I have no negative comments to make, we enjoyed a pleasant afternoon. I cannot fault anything, rather, for me the food, service and ambiance are all average. Just 'nice'. You will get well cooked food and generous portions, all served on hot plates, so piping hot. it may float your boat and prices are reasonable, so worth a visit. less

My Husband and I enjoyed an over night stay whilst visiting friends for Shaftesbury Carnival. Hotel was great although we were to busy to use the pool it was being used by others. All the staff we came across were friendly and helpful. Our room and en-suite was spotless and breakfast was lovely. Nothing negative to say we would both happily stay again. Thank you less

Clean, tidy, and efficient staff making our stay a plesant one. The decor is a little dated, and our matress was not as comfy as we would expect for the price we paid but otherwise it was all we expected it to be. less

me and my husband stayed here for our sons wedding weekend, the room was a nice size with plenty of drawer space and a chair to place your suitcase, always fresh towels every day which you don't always get at other establishments, proper teabags, (tetley) lovely little biscuits, our room was at the back overlooking the garden and lovely and quiet , the staff were really friendly, and the food was wonderful. overall a very pleasent stay less