Best Western Shaftesbury The Royal Chase Hotel

Excellent staff and reception. very good breakfast. Internal decor was terrible. Doors to room required key to enter and not card. Carpet was old. limescale all over shower head and bathroom floor. not very good. Same price you can book in a better hotel. less

Stayed with my kids for their early half term. Hotel was so cheap to stay but offered everything we needed. The pool was superb, such a perfect temperature and size. Nice and deep and the booking system was well managed and easy to sort out. WIFI worked well, good was good location ok and room was fine. I’ve given the five stars because for the money I paid, the service (staff were all well friendly), the pool was superb and we had a super week for peanuts!!! Best value three star hotel I’ve ever stayed in!! Caveat (it is a three star hotel, so don’t compare apples with oranges and you cannot go wrong here) less

Great location for Shaftesbury and surrounding area. Easy to find and even though it was situated next to an island it was very quiet. Very peaceful stay and a great sleep. Booked room only as we had an early start so did t sample the breakfast - certainly looked good though. less

Stayed whilst on a business trip. As soon as I entered I knew it was a mistake. A distinct damp smell mixed with a smoker smell could be smelt from when I entered reception right up to my room. Breakfast offering was expensive and limited, so I chose to get breakfast at a local cafe on the high street (about 25 min walk from hotel) The room was dated, the musky damp smell was really off putting but got used to it during my 2 day stay. I won't be back I'm afraid. less

I first reviewed this hotel back in 2017 and this review is for a stay I made in pre-covid times, back in December 2019. I stay here on business as one of my customers has a factory in the town. It is a lovely hotel and the staff are always helpful and great to chat to. As usual, I booked one of the best rooms I could and it came with two double beds, a large screen TV, coffee and tea stuff and a great bathroom with a powerful shower cubicle. Wi-Fi at the hotel is not brilliant, but adequate for general business stuff. I ate in the hotel for two nights and the food is still as great as it always is... Nice to see standards are still as high as ever... I'm due to head down there again before the end of the year less