Best Western Shaftesbury The Royal Chase Hotel

My Wife and I stayed for 2 nights. The building and grounds are lovely from outside but don't let that fool you. Inside and away from the reception it's a bit tired. It was clean and the bathroom although very small was nice and modern. The room was set up for one person. Normaly I would put that down to staff being rushed off their feet but there were very few guests so no excuse really. 1/2 a loo roll and paper cups in the room, (sorry, cup). The receptionist was pleasant and sorted the problem out very quickly. The receptionist was the only person we really spoke to. No other staff about. Breakfast was continental and not so great. It really did feel as though they just couldn't be bothered. I have read good reviews for this hotel so I can only assume that they are waiting until Covid 19 is under control before upping their game. less

After the cabin fever of Christmas we decided to have a night away and chose the Royal Chase because it was close to home , had an indoor pool and is near some good walks. The hotel was very quiet with few guests and seemed to be operating with a skeleton staff . It was extremely reasonably priced and we were very happy with our stay . We had a spacious, clean room which was warm and had comfortable beds. Our ensuite had a bath which was a nice bonus. We would be happy to return again and would recommend it to others. less

Excellent staff and reception. very good breakfast. Internal decor was terrible. Doors to room required key to enter and not card. Carpet was old. limescale all over shower head and bathroom floor. not very good. Same price you can book in a better hotel. less

Stayed with my kids for their early half term. Hotel was so cheap to stay but offered everything we needed. The pool was superb, such a perfect temperature and size. Nice and deep and the booking system was well managed and easy to sort out. WIFI worked well, good was good location ok and room was fine. I’ve given the five stars because for the money I paid, the service (staff were all well friendly), the pool was superb and we had a super week for peanuts!!! Best value three star hotel I’ve ever stayed in!! Caveat (it is a three star hotel, so don’t compare apples with oranges and you cannot go wrong here) less

Great location for Shaftesbury and surrounding area. Easy to find and even though it was situated next to an island it was very quiet. Very peaceful stay and a great sleep. Booked room only as we had an early start so did t sample the breakfast - certainly looked good though. less