Best Western Shaftesbury The Royal Chase Hotel

Stayed overnight with family in 2 rooms. Hotel staff were very welcoming and accommodating and provided a cot for our granddaughter. We ate in the bar restaurant and food was superb with massive portions!! The breakfast finished promptly at 9.30 which meant that our son and family didn’t quite make it whereas other hotels will still provide a breakfast. However tea and coffee with toast were made for them. Our room appeared freshly decorated whereas our son’s must be on the refurbish list as decor seemed slightly tired. Overall we very much enjoyed our stay and would definitely recommend to others. less

Stayed for two nights in a superior room. The room was lovely and clean with plenty of tea and coffee. Super king size bed was very comfortable. The Staff were all very polite and friendly especially the lady on the reception Thursday lunchtime when we arrived. It's only a short walk in to the town. Although we didn't eat an evening meal there the breakfast was very good. Plenty of choice and a good size portions. We did use the pool which was good. The changing rooms are a little small but clean. Overall we really enjoyed our stay and would use again. less

We only stayed here for one night but had 7 rooms in total. Our rooms were completely different, and it's clear that the ones above the function area are a lot smaller and a lot colder, whereas the rooms to the side of the building were a lot bigger (about double the size), and were also a lot warmer as the heating was working in those rooms. The rooms were fairly average, nothing special about them but also nothing terribly bad either. We thought the price of the breakfast was more than average, but there was a good selection and the full english breakfast choice was pretty good., and it also tasted pretty good. If I needed to come back and have a space to stay then I'd stay here again. less

The room was large bright and airy. Only downside would be if more than one person was in the room the bathroom door was a sliding one and slightly noisy. Breakfast and dinner was nice and I had no issues choosing an option. Drinks at the bar were expensive as expected in a hotel. Evening meals were £11 plus but they were large portions. There is a swimming pool that you can use. I would highly recommend this hotel if you need to stay in shaftesbury. less

We stayed at the Royal Chase on Wednesday evening and were very satisfied with the experience. The lady on reception was cheerful, helpful and efficient. We stayed in room 11 which was very clean and functional with a large bathroom. The one downside we found in the morning was the low water pressure meant that the shower didn't work very well. We enjoyed a good value evening meal - there is plenty to choose from on the menu and the service was good from a very pleasant and chatty lady. The brakfast again is very good with plenty of choice and again we had a very nice lady to serve us. Checkout was very and again we received some helpful advice for our trip home. We will definitely visit again. less