Stayed here a couple of nights ago for a quick business layover and to be honest I was pleased to leave.
The good points:
Beautiful building but please be careful if you are tall. The rooms have very low ceilings! The bed was exceptionally comfortable and limited amount of secure parking onsite.
My room was poor, I arrived and had to ask for toilet roll, the bed base came apart and so I had to ‘put the bed together’ before sleeping. The noise, as mentioned by another guest, is quite substantial from traffic and trains through the night.
The place was filthy! The bathroom had had a ‘wipe’ round but the towel rail was grimy, the sink needed a proper clean. The ceiling was so low you couldn’t stand in the bath to use the shower and the water pressure is very poor! And to top it off it looked like they had left the shower gel bottle on the sink from the previous guests as it was half full.
There were internal windows which were positioned at such a height that people walking by could see straight in your room. No blinds and the light was left on on the hall all night which shone straight into the bedroom. (See photo)
Breakfast was horrid! I had a bowl of yogurt, raspberry and granola only to find half way through eating it a pubic hair! (A very different colour to my own I might add!) So waited for my poached eggs, mushrooms and bacon I had ordered. This came with 1 slice of bacon, 1 terrible poached which tasted like it had been cooked in dish water (so was left) and raw mushrooms (which were also left)! It was awful! £12 for the privilege of a slice of bacon! It was left and I walked out.
When checking out I was never asked if I’d had a good stay and if everything had been ok. 2 jugs of water in reception with lemon slices in were still there the next day and were cloudy and stale. Not changed for fresh water.
Over all I did not enjoy my stay which was a shame. I wouldn’t return. less