Best Western The Rose & Crown Hotel

Despite Covid restrictions in Essex The Rose and Crown Colchester made our stay very comfortable and pleasant. Friendly and attentive staff and excellent food! A great location from which to visit the castle, zoo etc. less

My wife and I stayed for a Saturday night. Due to Covid-19 impacts and guidelines there were less staff working than normal and the bar was closed in the evening. We had to pre-order breakfast the day before including the time we would arrive to eat - a loss of flexibility but understandable in the circumstances. There was no room service due to covid. The service at breakfast and the front desk was friendly, efficient, and helpful. The hotel is old and full of character. Our bedroom was very spacious, clean, and had a very large 4-poster bed. Also a large bathroom down a few steps. Overall we felt it excellent value for money. The hotel is well location and is a 15 minute walk (up hill) to the town centre, and is close to the river. A few points to be aware of, in many cases due to the age of the property: - the room was at the front of the hotel and faced the main street, although the windows were double-glazed, the busy cross-roads outside was noisy. - the bathroom had lovely old beams in the ceiling and walls and was very characterful, but this included bits of metal and very old nails pocking out in places. - the bedroom was excellent but had surprisingly thin walls. It was if the couple staying in the next room were in our room ; we could hear every word they said and later in the evening, could hear everything they did - the bathroom had two windows. One had a blind.. The other in the corner by the bath had no cover and: there was a sightline to the building opposite to the toilet, shower and bath, which felt a bit uncomfortable, particularly at night with the light on. But overall we enjoyed our stay and would recommend. less

I've just left this hotel and it was nothing short of brilliant! The first thing you expect in every hotel is both friendly and welcoming staff. This hotel delivers! The room was clean, spacious and blocked out any noise that may have disturbed otherwise. Ideally located being only a short walk into town. Was a very pleasant stay, if I end up in the area again I'd definetly stay at this hotel. less

The Rose&Crown atmospheric ambience made a perfect base for our get together and was brilliantly well prepared for these difficult Covid times, making us feel welcome and safe. The staff could not have been more friendly or helpful and we thoroughly enjoyed mealtimes. Breakfasts were hearty and delicious and the evening meals were excellent, professionally prepared by a chef who clearly cared what he was cooking and presenting - we chose to eat in each night – Thank You! less

A well prepared hotel for these Covid ruled times. All staff members were polite, helpful and friendly. Breakfast a little bit chaotic at times but very well prepared and presented. Would definitely recommend. less