Best Western The Rose & Crown Hotel

My friend and I stayed for the Simply Red concert nearby. There was a wedding party that day/night and we felt that took priority over other guests needs. After looking at other superior rooms that were being prepared we really we had been given possibly the most small and grubby one available. We were first to check in yet were told no possibility of changing despite speaking to the cleaners who were still preparing rooms for that day. We arrived back just as the bar shut and we’re told by the Porter there’s no chance of room service tonight as we have a function. It’s a shame as this trip was planned back in November and we chose this hotel thinking it would be special. The room was stuffy despite being superior and our view was of someone’s garden which felt a bit odd! We expected noise as of course there was a wedding but kids running up and down the corridors and lots of drunk adults shouting til 2am was a bit much. I love a night out but felt that with a function going on that other guests needs were irrelevant. less

This hotel is lovely: clean, cosy and filled with friendly staff who are always happy to help. The drinks are reasonably priced and the food was really tasty - especially the breakfast. 11am check-out was also a bonus! less

Great place for local people in Colchester to meet and have a lovely drink in beautiful Tudor style decor - it’s a fantastic hotel with fantastic staff. Naomi is amazing she works in the bar and restaurant - always friendly and great service. She is a superstar! I couldn’t recommend this place enough. If you are visiting Colchester this is well worth a visit! less

Best western and Crown…. I don’t know where to start really. We travelled all the way from Wales for my brothers wedding and from the moment we stepped foot on the venue everything was professional. Thank you so much to your staff for their professionalism and attentiveness, everything was superb! Just wanted to also give a special mention Beth for going above and beyond and just bringing great energy in the room, she made sure the room was happy, she was always smiling and entertained the kids. Thank you all for a great stay. Ignore any negative reviews, we had a fantastic time. less

We had a large room with lots of character and low ceiling beams. Good bathroom Free onsite parking. Decent bar with a good selection of drinks and good restaurant menu. Polite professional staff. About Ten minutes walk into Colchester. less