Historic hotel close to the city centre
My wife and I stayed for a Saturday night. Due to Covid-19 impacts and guidelines there were less staff working than normal and the bar was closed in the evening. We had to pre-order breakfast the day... more
My wife and I stayed for a Saturday night. Due to Covid-19 impacts and guidelines there were less staff working than normal and the bar was closed in the evening. We had to pre-order breakfast the day before including the time we would arrive to eat - a loss of flexibility but understandable in the circumstances. There was no room service due to covid.
The service at breakfast and the front desk was friendly, efficient, and helpful.
The hotel is old and full of character. Our bedroom was very spacious, clean, and had a very large 4-poster bed. Also a large bathroom down a few steps. Overall we felt it excellent value for money.
The hotel is well location and is a 15 minute walk (up hill) to the town centre, and is close to the river.
A few points to be aware of, in many cases due to the age of the property:
- the room was at the front of the hotel and faced the main street, although the windows were double-glazed, the busy cross-roads outside was noisy.
- the bathroom had lovely old beams in the ceiling and walls and was very characterful, but this included bits of metal and very old nails pocking out in places.
- the bedroom was excellent but had surprisingly thin walls. It was if the couple staying in the next room were in our room ; we could hear every word they said and later in the evening, could hear everything they did
- the bathroom had two windows. One had a blind.. The other in the corner by the bath had no cover and: there was a sightline to the building opposite to the toilet, shower and bath, which felt a bit uncomfortable, particularly at night with the light on.
But overall we enjoyed our stay and would recommend. less
Lisa Grantham, General Manager at Best Western The Rose And Crown Colchester, responded to this review
Thank you for posting such an informed review which will help many other guests.
We had investigated the sightline from the small bathroom window and because of the leading in the window you can not see anything but movements, we tried coverings to give more privacy but nothing so far is functional and in keeping with the look of the bathroom.
Hope fully we can welcome you back again.