Best Western The Oasis at Joplin

The room we stayed in needed some basic maintenance and cleaning. The floor molding was off the wall in several places. The floor is laminate not carpet and needed sweeping. The bed was so old that it sagged in the middle. While a pet friendly hotel, patrons didn’t take of their pets messes so the room had several flies. Breakfast was good. The pool was clean and refreshing. less

I went to hotel around 1 AM after working late and I was very tired. This hotel is right next to a Denny’s so plans were to get room and go eat. I go to the front desk and there was a sign saying they had stepped away and would be right back. I stood there for a little bit and noticed a restroom sign on the wall with a big brown trash can holding the door open. I opened the door and looked in. I didn’t see anything – just looked clean. Nothing looked wet. I stepped in to wash my hands and while doing this, someone said hello? I said I’m washing my hands and was wanting to see if you had any rooms available. I began coming out of the restroom and this lady said really loud, “What are you doing? The floor is wet! Can’t you see the sign?” and then points at a yellow sign caution sign that was beside the trash can. I said, “I’m sorry I didn’t see the sign”. She stepped up very close to me and yelled, “You seen the sign, you just don’t care! We are sold out! You get out of here!” I said, “What’s the matter with you? Why are you acting like this?” She said, “You get out of here immediately!” I said, “I’m a diamond member, why are you treating me like this?” She said, “I don’t care who you are, get out of here!” On my way out, I asked her name…she said it’s Jerri. She said, “Now get out of here!” I have NEVER been treated like this anywhere. Jerri was hostile and, in my opinion, has some serious mental health issues. I felt like she could very easily get violent. I have stayed many times at this hotel over the past 20 years and have always had excellent service and been treated with respect. I believe this hotel has security camera’s and I would strongly suggest they look and listen to the way she acted on 07/10/2021 between 1:00 to 1:15 AM. less

Stopped briefly overnight with our dog. Night staff was friendly and welcoming but our guest room was absolutely disgusting. The hard floors were sticky, there was dust, dirt, and trash that had not been previously cleaned, and the TV remote also felt sticky. It's almost as if housekeeping had been using dirty wash cloths and old mop water to clean the rooms hard surfaces. There was no sprinkler (for fire) located in the room, and the walls were paper thin (we could hear our upstairs neighbors clog dancing until roughly 12:30am). Upon checkout early the next morning the woman at the counter seemed to not care that our room was dirty and had sticky floors. My advice: unless you're ok with staying over in a dirty hotel room, avoid this location. less

Traveled to Joplin for baseball tournament and arrived late at night. The staff was fantastic from start to finish. The room was clean with a fantastic air conditioner to cool us all off after hot days at the baseball field. The breakfast was hot fast and tasty, exactly what we needed for 8 am games. It’s not the Taj Mahal but it was what we wanted exactly when we needed it .If we ever have the need to travel to Joplin again there is no question about where we will stay. Y’all were great less

Really affordable MOTEL, but definitely not where you would want to stay to be pampered. OK if you're just stopping for the night and need a bed. The breakfast was adequate but I would have gone elsewhere for breakfast if we had time. NO place to sit privately alone, which is really important to me. If you can afford better, go elsewhere! less