Best Western The Hotel Chequamegon

If I would have known that this place came with the worst continental breakfast and no coffee in the lobby, I would have stayed somewhere else! Believe it or not, this is a big part of the experience of lodging in a ‘3’ star hotel. I will be demanding some kind of discount. Since I will be paying additional money to eat out. Get your $hit together, do better-or lower your rates. Also, no stir sticks for the $hitty coffee in the room.🤦🏻‍♀️ Pretty view though...the only thing holding me back from freaking out, due to my weak coffee and hunger pangs!😂 less

Pros: Comfortable mattress, superb views, following Covid guidelines well. Cons: Room in need of renovation. Heating unit was very loud and never shut off. It either needed to be set to be on or turned off. About a foot section of covering over the heating baseboard was missing leaving a filthy, sharp grid. When we checked in we were told about hot tub hours but when we went to use hot tub, there was no water. Not sure why this wasn't mentioned at check in. Grab and go breakfast was poor. The first morning, we went to pick up the bags and were told that all "adult" bags were gone and we were given child's bags. We ended ordering at a restaurant as we planned on hiking all day and needed adequate nutrition. The second morning, we went down earlier by 8:30 am and again the adult bags were gone. My husband asked that adult bags be made and the breakfast staff person was obviously put out by this request. He did make 2 adult bags which contained applesauce cup, hard granola bar, tiny pre-pakaged muffin, overripe banana and bottle of water. Not even juice. We had been told when making our reservation that it would contain oatmeal, bagel and cream cheese and more nutritious items. Coffee was only available on weekends. In summary, the amenities did not merit the cost of the hotel. We enjoyed the great view but next time would look for a hotel with better amenities and room that was also on Lake Superior. less

We drove 500+ miles to spend the night at this hotel. When we arrived we were told the bar/restaurant were closed due to Covid. This was not stated on the hotel website. Front desk clerk was not helpful when I expressed my displeasure. He did not offer us any information about other restaurants in the area. We ended up walking a few blocks to a local dive bar where we ate a frozen pizza for dinner. No offer to reduce our room rate offered. There also were no coffee cups in our room for morning coffee. I was very disappointed in this hotel. less

The hotel itself is beautiful in a beautiful location. We had no issues with the condition or cleanliness of the hotel and most of the employees were very helpful and courteous. The reason for the poor review is 1.) The pool and hot tub were closed. We were not informed of this until after we had checked in and initialed off on the payment agreement. The reason we were given for them being closed was kind of sketchy...both "needed parts", that weren't coming in until next week. One employee told us that they had been down for a couple of weeks, another employee told us it had just happened. 2.) The bar/restaurant area is beautiful, but the service is very slow. They were not busy, but both nights we went down there we sat at the bar for at least 5 minutes, maybe even going on 10 minutes before we were even acknowledged. This was a huge disappointment, as this was our one and only "getaway" weekend/vacation for the year and we were hoping to have some quality time relaxing in the hot tub and enjoying a couple of drinks at night. The whole situation left us feeling like we spent a lot of money for nothing. less

Not worth the price. When we checked in, we were told the pool and hot tub were closed. We were told the workout room was open. When my husband went down in the morning and asked the worker where the workout room was located, he was told it was closed. My husband told the worker that we specifically stayed there because it had the exercise equipment and she said " you will be ok" Breakfast was supposed to be included but the breakfast area was closed. Everyone staying there was given a paper bag breakfast on their way out the door. The cost of the room should have been reduced if nothing was included. I will never stay at this location again. less