Historic Property. Unfortunately it is now just a Best Western.
Would have rated the property higher if other staff had been as professional, courteous, and friendly as John, Dining Manager. Dining closed due to Covid 19 so John worked the hotel Front desk. HE a... more
Would have rated the property higher if other staff had been as professional, courteous, and friendly as John, Dining Manager. Dining closed due to Covid 19 so John worked the hotel Front desk. HE acknowledged my presence every time I entered or exited the lobby. The rooms are not as described: Queen suite with Lake view was a room of mismatched furniture, BR so small one enters sideway and have to close the door to get to sink or toilet. Mirrors were not cleaned. Lake is only visible if walk to the tiny corner windows and look left. Check if your room next to a room with jacuzzi if the sound of a roaring machine keeps you awake. less
HotelChequamegonGM, General Manager at Best Western The Hotel Chequamegon, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 715 682 9095.
Best Western The Hotel Chequamegon