Best Western The Hotel Chequamegon

Room was too small , room with lake view was not actually see the lake because of very narrow of windows. Room was dirty, i seen dust and hairs all over the chairs .Customer services was poor too. The previous reviewed was not true. The price ways more expensive than what you would actually get. less

Very disappointed in the service of your hotel. We stayed last night, 5/25/20 and are staying tonight. Went to Bayfield for a day trip and got back to room as about 4pm. Housekeeping never touched the room today. All dirty towels still in bathroom, no cleaning of anything and no making of beds- nothing. I immediately called from desk to complain. No offer to get room cleaned, she just said she'd bring a few more towels if we want some. I said your not going to clean it and all she said was it should have been and she will leave a note for housekeeping tomorrow. This is terrible service! In addition, bathroom so tiny almost impossible to close door once someone inside. And, in general, even before the fiasco of no housekeeping services, room was very unclean when first checked in. Staff seems to generally show a real lack of caring. Very sad less

Would have rated the property higher if other staff had been as professional, courteous, and friendly as John, Dining Manager. Dining closed due to Covid 19 so John worked the hotel Front desk. HE acknowledged my presence every time I entered or exited the lobby. The rooms are not as described: Queen suite with Lake view was a room of mismatched furniture, BR so small one enters sideway and have to close the door to get to sink or toilet. Mirrors were not cleaned. Lake is only visible if walk to the tiny corner windows and look left. Check if your room next to a room with jacuzzi if the sound of a roaring machine keeps you awake. less

Despite the blizzard and our 3 hour delay arriving, despite the virus issues, the staff was alert for our arrival and prepared to see us situated as quickly as possible after that grueling journey. The hotel is a wonder for the eyes to explore. It has a intriguing history; a fun story to tell. I will look forward to visiting when much better circumstances prevail. ( No Blizzard; no epidemic) We certainly appreciate they stayed open to offer rooms to travelers. We had an urgent situation require we travel to the area and of course were quite concerned about what kind of complications we might experience. No worries. Our thanks to the staff for remaining open during this difficult and challenging time. less

This is a great property right on the south shore of Lake Superior. Clean rooms. Really good hot breakfast. Did I mention the complimentary cookies in the lobby. There is a bar restaurant in the lower level with a great view of the lake. less