Best Western The Hotel Chequamegon

101 Lake Shore Drive W, Ashland, Wisconsin, 54806-1646, United States
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Best Western The Hotel Chequamegon

Stay at this 100 non-smoking Ashland, Wisconsin hotel located right on the shore of Lake Superior and minutes from Northland College, WITC-Ashland Campus and Memorial Medical Center. Welcome to the Best Western The Hotel Chequamegon in Ashland, Wis show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western The Hotel Chequamegon

Traveller Overview:
4.0 Rating: 807 reviews
Excellent 42%
Very Good 32%
Average 14%
Poor 6%
Terrible 3%
Rating

Pimmie S, wrote review 28/05/2020

bad experience for 2 night

Room was too small , room with lake view was not actually see the lake because of very narrow of windows. Room was dirty, i seen dust and hairs all over the chairs .Customer services was poor too. T... more

Rating

George S, wrote review 26/05/2020

Very unsatisfied

Very disappointed in the service of your hotel. We stayed last night, 5/25/20 and are staying tonight. Went to Bayfield for a day trip and got back to room as about 4pm. Housekeeping never touched the... more

Rating

julietfoxtrot, wrote review 06/05/2020

Historic Property. Unfortunately it is now just a Best Western.

Would have rated the property higher if other staff had been as professional, courteous, and friendly as John, Dining Manager. Dining closed due to Covid 19 so John worked the hotel Front desk. HE a... more

Owner Response
HotelChequamegonGM, General Manager at Best Western The Hotel Chequamegon, responded to this review
Dear julietfoxtrot, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 715 682 9095. Sincerely, Drew Carlson General Manager Best Western The Hotel Chequamegon
Rating

K B, wrote review 06/04/2020

Enduring Hospitality

Despite the blizzard and our 3 hour delay arriving, despite the virus issues, the staff was alert for our arrival and prepared to see us situated as quickly as possible after that grueling journey. Th... more

Owner Response
HotelChequamegonGM, General Manager at Best Western The Hotel Chequamegon, responded to this review
Dear K B, Thank you for taking the time to share your thoughts about the Best Western The Hotel Chequamegon. We are committed to providing our guests with superior customer care in all conditions, whether they are a frigid northern Wisconsin blizzard, a global pandemic, or whatever the world may throw at us. While some of our amenities are unavailable during these trying times, I am happy that you enjoyed your stay none the less. We hope to see you again soon! Sincerely, Drew Carlson, General Manager
Rating

JMP386, wrote review 22/03/2020

Great Property

This is a great property right on the south shore of Lake Superior. Clean rooms. Really good hot breakfast. Did I mention the complimentary cookies in the lobby. There is a bar restaurant in the lowe... more

Owner Response
HotelChequamegonGM, General Manager at Best Western The Hotel Chequamegon, responded to this review
Dear JMP386, Thank you for taking the time to share your thoughts about the Best Western The Hotel Chequamegon. I am delighted to hear that you enjoyed our newly renovated and revamped Chequamegon Grill and complimentary breakfast selections. We hope to see you again soon! Sincerely, Drew Carlson, General Manager