Best Western The Hatfield Hotel

Just visiting for the weekend and didn't want the usual Beefeater brekkie so ventured into town and found this place. Full English breakfast was really good, great quality and hot. Was cheaper than Beefeater too. Sun was out so sat outside with an amazing sea view. We enjoyed it so much that we returned later in the day for an early dinner. Fish and chips were good. Staff were very polite and the restaurant can get very busy when sun is out but plenty of tables and didn't slow service at all. The only criticism would be the plates need to be cleared quicker. Seagulls are massive and when the table is empty they swoop in for leftovers. Glasses were knocked on the floor and the gulls make a mess. I appreciate its difficult to keep on top of but we saw plates left for a good 20 minutes. Would still revisit though. less

Restaurants got a new menu !! Really good selection, well done chef Manager seems on the ball (steven) Great all round. This area seems on the up thanks to young inspirational management realizing the hidden gem South beach /kirkley has .we will return x . less

On our first visit we had a lovely meal despite the vegetables arriving 10 minutes after the main course. For our 2nd visit we booked a table but were told on arrival that there would be at least an hours wait for food. My husband had the fish and chips which he enjoyed. I ordered steak which was listed as gluten free on the menu. When it arrived it was covered in what looked like a pile of batter strips (possibly onion in batter). I asked the waitress what it was and she took it back to the kitchen. She returned and said “sorry they brought you the wrong meal, there’s no gluten in this one”. I’d nearly finished eating when I spotted the strip of batter still on the plate. The staff didn’t deny that this was the same meal with the batter scraped off. I tried to explain how serious it was to list a meal as gluten free when it wasn’t. The waiter said he’d ask the chef to review the menu. I don’t like making a fuss so just paid the bill and left. I suffered for 3 days as even a tiny amount of gluten causes my immune system to attack and destroy the lining of my intestines. With all the publicity about the dangers of not accurately listing allergens, you would think it would be safe to eat out without being poisoned. What makes me really worried though is that they even lied about what was in my meal so as not to lose money. less

Lovely place, lovely views except when located at the back right next to the kitchen and kitchen vents. Was hot so had all the windows open, only to be greeted with the smell of fat and cooking fumes. I shut the windows and stayed hot instead. there were no other rooms to move to at my convenience. less

Went to the holtel Hatfield for lunch had fish and chips had to pay extra for the mushy peas !!! The burger was very nice could do with just a few more chips not quite anough I do think fish and chips should come with peas or mushy peas in with the price less