Best Western The Hatfield Hotel

We booked through a.very poor site called travago....who would not let us book breakfast for 2 people just one person so on arrival in the morning we told the receptionist we need breakfast for 2 ie one booked and one extra.....me and my wife tried to explain we need to book for another person and she just couldn’t understand it...the receptionist explained we needed a voucher ....but just didn’t understand what we were saying less

Just went here today with my other half and sister for Fish and Chips Lunch and it was appalling. In fact, I would go as far to say that it was the worse cod and chips that I have ever had. The cod was not fresh cod as advertised by frozen and totally tasteless. The chips tasted like they were fried in water instead of oil The portion size was terrible, it was the smallest piece of cod. @ £10.95 it truly was disgraceful. Defiantly do not recommend this restaurants and would not return less

Terrible experience at this hotel at the weekend. Picked this hotel due to the sunrise view!! Hoping for a quiet night by the sea! this hotel does not provide this. Base levels from 80's disco and DJ voice clearly heard in our room on floor above. Unless you are prepared not to sleep until this stops at midnight I wouldn't stay here. Disturbed that this chain think this is not only ok to host events that impact on their customers quality of stay and sleep but claim they pre-warn you, if this is stated at all it does not specify the degree of the noise level. Received a small reduction but this wa still over-priced for a mediocre small double with a broken window. Bar looks nice but beware the flat beer!! very disappointing!! would not recommend at weekends - check where your room is when you go and check the quality of the room! less

The 80s night was actually very good would go again but don’t understand why they charge £8 each on the door that’s very expensive £5 if buy early tickets. If they had a normal local DJ it could easily be free no need to pay out all that for a radio DJ . Any DJ could play those songs !! The bar prices a bit pricey as well plus a very flat pint of Budweiser bar maid Stacey was excellent server brilliant and very friendly.. the dance floor was dangerous to be honest glass all over the floor and beer spilt everywhere was surprised I didn’t see any one fall over . The door man was a bit wired As we entered the building made everyone feel uncomfortable didn’t even go away after we paid just acting like we shouldn’t be there and suspicious of us kept following us around very strange . And finished at 12 way to early after charging to much to get in . Was good night but should be free in my opinion plus you would fill that place and make more on drinks at the bar . Just made me want to spend less money at the bar . Also the young girl who was at the front door was very friendly made us feel welcome no need for the bouncer to just stand there glaring at us as we was paying she was doing a fantastic job !! So the event was good but should definitely be free less

Had a fun night out here last night. 80s fancy dress and music. Friendly staff. Good vibes and was easy to call up beforehand and book tickets that we collected upon arrival. £5 for the night out, what's not to like! Will definitely go again. less