Best Western The Hatfield Hotel

Lovely weekend get-a-way. Gorgeous, spacious sea view room, great restaurant facilities inside and out. Affordable drinks and meals to stay on site. Very clean throughout and professional, polite staff. less

hi all . the afternoon tea was ok but took over 45 minutes to arrive even tho we had pre booked no tea until i asked tables need a bit more of a clean but still ok would i come back yes i would but not until for the foreseeable future until things improve i would come back again for Sunday carvery thanks anyway would not recommend afternoon tea at the hatfeild would recommend hotel Victoria less

Our stay in Lowestoft Suffolk. My son, and I, drove up to Lowestoft on Tuesday the 21st of July. I had business to do there and I took my Son along for the trip. Because of it being a long day, what with the drive from Dorset and completing my business, I decided that it would be best to stay in an Hotel for the night. We stayed in the Best western Hotel Hatfield. we, actually, stayed at The lodge, which is across the road from the main Hotel. This was because we wanted a Twin room and there are none in the main Hotel. Well, I have stayed there before, in the main Hotel, but never in The Lodge, so i didn't know what to expect.But WHAT a pleasant surprise. The Room, with the two single Bed's in, was very spacious and the Bed's were very comfortable. And the Room was very clean and tidy. The bathroom was also very clean, and tidy, and the Shower was just right. after such a long journey we both had showers and dressed for our evening Meal, which was across at the main Hotel Restaurant. That's when it went a bit wrong, I'm afraid.We both had starters, a Prawn Cocktail each ,which were generous portions and VERY nice. For our main course: my Son ordered Hunters Chicken and I ordered Battered Cod. Mine was delicious, and a generous size, about the best Fish that I have had for a very long time I MUST say. And I thoroughly enjoyed my meal. But my son couldn't eat His as He was put off by how it was piled up and he didn't like the taste of it. So, he told the Waitress and She knocked it off the bill and provided Him with a drink courtesy of the Hotel and expressed Her apologies to my Son for the meal not being up to the standard that He expected. That was the ONLY blot on our stay at The Best Western Hotel Hatfield. Because everything else was superb. The Hotel has a nice Bar and ,next morning, when we had Breakfast, we were served in a very friendly manner and the Breakfast was lovely. This was the first time, since Lock down, that I have travelled anywhere, let alone to stay in an Hotel and dine in their Restaurant, but it was, generally, a very nice experience and I cant wait to go somewhere else soon.I can strongly recommend that if you are intending to travel, and stay, in Lowestoft, that you stay at The Hatfield Best Western Hotel. less

Me and partner had a lovely stay at the Hatfield hotel Friday this week we stayed in the Elizabeth Suite which had a seaview looking out towards the terrace bar area the room looked like it had a real lovely makeover all the deco was matching and looks amazing everyone from the ladies on the front desk to the waitress servicing behind the bar were ever so friendly and very welcoming we enjoyed our stay there very much and would definitely be going back. less

We have stayed here twice this year already, and have just booked our third stay. We have stayed in hotels all over the world - some very grand! This hotel is comfortable and top notch without being pompous or stuck up! The staff are what make it one of our favourite places. From the welcome at Reception, to the excellent bar staff and friendly breakfast staff, and the lovely housekeeping staff everyone we met was accommodating, friendly and caring. My husband is very poorly and we have quite exacting requests at times and the staff here did everything they could to help us. The location, right on a gorgeous beach is lovely, the terrace is very popular and rightly so. The menu, although a reduced one is excellent and our friends also thoroughly enjoyed their dinners on the two nights. The refurbished sea view rooms are lovely and the mattresses and bed linen very comfy. Husband is VERY fussy about mattresses but loved the room both times we have stayed. We would highly recommend this place for a comfortable, friendly and unfussy or stuffy weekend away or a holiday. We can't wait to go back in September with our grown up children. less