Best Western The Hatfield Hotel

A very condusive hotel to stay and within walking distance to the city center. I will definately recommend this hotel to friends coming to Lowestoft. A quite city with so many memories to take back home. less

The staff were so attentive and did their upmost to ensure every aspect of the wedding was perfect, from the overnight stay the night before to the small details of the wedding day. Kathy, you and your team did an incredible job leaving us with a very happy bride and groom and all their guests! Thank you! less

Cannot praise the staff enough. they were absolutely brilliant throughout the weekend. the location and especially having the beach on the doorstep ( literally ) made for some excellent wedding photos.. would not hesitate to recommend the hotel to anyone.. less

I went to the hatfield this morning for breakfast with a friend , we arrived at 10.20 my friend went too place our order , by tje time she got to front of the line it was 10.37 . And was told we stop serving breakfast at 10.30 , my friend said i have been waiting to be seen since 10.20 . The girl said i will go and see what i can do , she came back out and said it was ok . We then waited another 40 minutes for our breakfast, i had no butter for my toast, 3 very small mushrooms and a teaspoon of baked beans . I was not impressed and i will not be going back . less

An amazing day from start to finish. They staff were so helpful, no request from the wedding party was an inconvenience to the staff. The food was top quality served hot and served quickly. The food was superb. The evening buffet was excellent. We were a little worried as we had heard the buffet was not good. That is rubbish it was top quality and so plentiful. My daughters wedding day was outstanding and the day went without a hitch thanks to the wonderful staff at the Best Western Hatfield Hotel. I have only one negative and that is the next morning there was no cooked breakfast, there was some sort of power cut but we were not offered a refund for the breakfast and it was not complimentary. All the family stayed at the hotel for the wedding some spending as much as 8 nights. Other than that it was a fantastic day. I would highly recommend this hotel for your wedding. The next day when it was time for to remove personal items from the wedding, the staff were extremely helpful and kind. less