Best Western The Hatfield Hotel

This was my first experience of a Great Western Hotel and I found them to be easy to contact and deal with, special requests handled professionally, staff friendly and always happy to help. Food well presented and reasonably priced, with prompt service, with a special mention for the superb afternoon tea. Well-stocked bar. less

I stayed here overnight as I was attending one of their four annual 80's Party nights. I got an en-suite single room for £45. It was quite small but as I only tend to sleep and shower etc I'm not too worried about living in my room. The bedrooms have free Wi-Fi and the restaurant and bar downstairs are good too. There was over 200 people at the venue which was being DJ'd by Rob Chandler who is a Radio Norwich presenter. It was a great night and a handy place to stay if you like being in a hotel on a seafront. less

Car park opposite hotel and have to enter registration at hotel. Check in smooth. Seafacing room. Unfortunately the Room was by the lift and top of staircase which resulted in hearing a lot of noise and this was a Monday night. Room large and clean. Very mean with coffee, tea supplies. Mattress very soft. Breakfast was ok, service adequate . less

Visited today 1/3/20 at 1700 for drinks and dinner, decided on a carvery and can not fault , very nice ,great value,good portion size and the gentleman carver was exceptional sorry did not get his name polite professional and impressed my other half who is hard to please,but you will know by time of review ,thank you well worth a visit , what better place could you be over looking the beautiful Lowestoft beach and sea less

Stayed at this hotel for a weekend for a 100th birthday family get together. Friday night was a blessing, a comfy night in a cosy comfortable room, however Saturday night after emailing ahead of my trip to request a quiet room, I was woken up by music and loudness like a disco, had I have known this would be the case I would never have stayed here. The staff, the breakfast and everything else was perfect but having my nights sleep ruined by this noise was what really put the ratings of this hotel down. If this is a quieter area I would dread to think what the non quiet areas are like. I would not recommend this hotel for Saturday night if you want to sleep. I should have done what the rest of the family did and stay somewhere else. less