As others have noted the George is in a brilliant location, among the bars and restaurants of this little town with its lovely cathedral. It’s a Best Western, which I try to use because they’re indepe... more
As others have noted the George is in a brilliant location, among the bars and restaurants of this little town with its lovely cathedral. It’s a Best Western, which I try to use because they’re independently owned and not part of a mega corporation. It was also extremely good value at £45 for the room for the night with free parking on site. Nice staff too.
I had two beefs about my stay. First the internet connection was down, but fair enough things don’t work occasionally. I felt less forgiving when I was told that the connection had been down since the previous day and they hoped to be able to talk to the supplier and sort it out tomorrow. That’s at least two and possibly three days down, which in the 21st century is unacceptable- if it takes 2 or 3 days to sort out, change your supplier!
My biggest beef however is not unique, which is why do hotels think it’s acceptable to supply a room which is the furthest possible from the lobby, up two floors with a lift that only works to one - to a guest that’s only going to be staying for one night? At least the lift to the first floor was working (unlike in the case of another reviewer) but it still required humping a heavy bag up narrow stairs to the top floor then down narrow corridors. Incidentally I’m in my mid 60s and fairly robust but my bag was very heavy and there was no offer of assistance.
So I’m afraid only two stars on this occasion. Internet connection may seem a trivial issue to management but to guests away from home a reliable connection is imperative. less