My wife booked us a 2 night stay at The George for my Birthday.
The stay included breakfast on both mornings, and dinner on the first night. We arrived at the hotel early morning 11.00am, we didn't... more
My wife booked us a 2 night stay at The George for my Birthday.
The stay included breakfast on both mornings, and dinner on the first night. We arrived at the hotel early morning 11.00am, we didn't expect our room to be ready so we parked the car and checked it into the carpark at reception and was told our room would be ready around 1.00pm. We then went out to explore Lichfield.
On return to the hotel at 3.00pm, we were allocated room No35, very nice corner room on the back/side of the hotel overlooking the hotel carpark and the adjoining Bird Street carpark.
This was a standard room very nicely decorated, it had a double bed which was for us quite small coming from a king-sized bed at home. Consider upgrading if you like a larger bed. It has a very nice bathroom with plenty of hot water and a great shower. The room had everything you required tea, coffee, hot chocolate and they are now being serviced daily which is great as on previous visits during Covid we had to call at reception for any additional items we may have required. So well done the George for trying to get things back to normal.
The hotel is very clean and well decorated through out. At the rear of the hotel there is an outside terrace which is partially covered with large heated parasols on colder days and it is a great place to catch the sun when the sun is out.
Breakfasts were great on both mornings, but there was an egg missing on one of the orders on our last morning, not sure where the order went wrong either the waitress or the kitchen but the food arrived quickly, it was hot and was very nice.
The staff at the hotel are excellent, all very helpful and very friendly, some of them are new to the hotel trade but they are fitting in well, so well done to management for getting in the right people.
All in all we had a great stay and will definitely be back again.
Thank you to all the staff at the hotel.
Note:
There is an alley way between the hotel and the next building allowing access from Bird Street carpark to the main street. If your room windows are open you will hear passing foot traffic. The room was fairly quiet at night on both Thursday & Friday evenings. I will however advise if you are looking for a lie in on a Friday morning at the hotel try and avoid this room as the bin men arrive around 5.50am and you will hear them. We are early risers so it didn't bother us but it might bother others. less
Mark Santy, General Manager at Best Western Lichfield City Centre The George Hotel, responded to this review
Thank you for your kind review. Your comments will be passed on to our staff.