Old fashioned top-class service
25/04/2019 Major Colin R, Bowdon, United Kingdom
My wife and I stayed at the George with a group of friends and were delighted with the experience. We didn't know Lichfield well and found it a charming town, well worth a detour to visit. The George ... more
My wife and I stayed at the George with a group of friends and were delighted with the experience. We didn't know Lichfield well and found it a charming town, well worth a detour to visit. The George is an old coaching inn and now that access at the front is restricted cars arrive at the rear and my sat nav was baffled but a helpful pedestrian directed me 'by where Woolworth's used to be...!' A warm welcome awaited and throughout the staff were friendly and efficient. A 'superior' room was along a tortuous corridor but very comfortable and quiet - the latter not guaranteed in many town centre hotels on weekend nights. The buffet breakfast was excellent, including giant sausages, and black pudding as well as all the usual items and the dinners we took in the hotel were also very good. The outstanding feature of the hotel was, however, the staff. Any improvement possible? As in almost every hotel in the land, the over-bath shower did not have, but should have, a grab rail. We now await an excuse to return. less
Mark S, General Manager at Best Western Lichfield City Centre The George Hotel, responded to this review
Thank you for your detailed review and excellent feedback. The team will be most pleased to read how much you enjoyed your time with us.