Michael Buble Tribute night and overnight stay.
26/02/2017 celticmaiden18, Bristol, United Kingdom
Thorougly enjoyed the entertainment ....unfortunately not impressed with the food as for one a lady on the same table showed me an email of what was to eat as I did not receive one therefore did not k... more
Thorougly enjoyed the entertainment ....unfortunately not impressed with the food as for one a lady on the same table showed me an email of what was to eat as I did not receive one therefore did not know what we were going to be eating.....communication needs to be upped one feels......The food wasnt spectacular in my opinion as the pork fillet was overcooked and rather chewy and the vegetables must have just been dipped in hot water as very 'al dente'...........The beer was unavailable in the function room so therefore had to trot through to the bar area every time we needed a drink. Enjoyed the company of others on the table and the entertainment was really good. Rooms were comfy enough but I cannot say that having a mirror on the back of the bathroom door is my cup of tea as whilst you are on the toilet don't really enjoy the 'mirror image'......staff were very nice and breakfast was okay. less
Marc P, General Manager at BEST WESTERN Bristol North The Gables Hotel, responded to this review
Thank you very much for taking the time to post a review regarding your experience of our Michael Buble tribute night.
I was very happy to hear that you thoroughly enjoyed the entertainment as due his success we have invited him back later in the year.
Regarding the food I am sorry you felt service and communication was not what you expected. I have spoken to my team and they have assured me that everyone attending was sent an email stating their menu choices, that being said I have fed back your comments around the food quality to my Chef.
I do appreciate your feedback and have taken your comments on board for our future events, if you wish to speak to me further about this please do not hesitate to contact me on firstname.lastname@example.org
Thank you once again and I do hope to see you at the hotel again soon