Modern and clean. Only 2 minutes from the M5 but no road noise.
26/06/2017 Keith J, North Wales, United Kingdom
I would describe our room as basic but the décor was in good condition and it was very clean. The double bed was perhaps a little on the small side compared with the king or queen size beds found in r... more
I would describe our room as basic but the décor was in good condition and it was very clean. The double bed was perhaps a little on the small side compared with the king or queen size beds found in rival hotel chains. The over the bath shower had good pressure even in our upstairs room. Shower gel and the hand gel by the his and hers sinks were dispensed from pump machines fixed to the wall. One annoying feature was that the toilet seat would not stay in the upright position and therefore had to be held up during use, which is one of my personal pet hates.
The room was equipped with a wall mounted colour television with a remote control that had plenty of Freeview channels and I'm pleased to say teletext service. There did not appear to be the selection of international channels that you would expect in international hotels. There were also tea and coffee making facilities and a hair dryer.
Considering that it was a double room it was disappointing that there was only one chair. There was a stool at the dressing table but this would not suffice for long time sitting.
The corridors had thick carpeting and signs requesting guests to respect the peace of other guests. During our two night stay we were not disturbed whatsoever.
The hotel rooms are on two levels and the lack of a lift could prove a difficulty for the less able.
Breakfast consisted of a good choice of cereal, fruit, yoghurt, cold meat and hot breakfast items, bread and pastries. On the first morning the bacon was very lean but overcooked and therefore crisp and dry. On the second morning the bacon was cooked to perfection. For me the thick sausages were the star of the show. Whilst black pudding was listed on the breakfast menu it was not included in the buffet. On the first morning, despite arriving early for breakfast, there was only one croissant left and on the second day we arrived half way through the breakfast time and there were no pastries left at all. The staff explained that they had been busier than usual because a coach party had been in residence. However the hotel would have been aware of the reservation and this should have been taken into account in the ordering of supplies.
The hotel bar is well maintained and comfortable. A couple of English language newspapers were available for guests to read. The cost of beer, cider etc. at about £3.70 - £3.80 (dependent on selection) is not excessive. Food is served in both the restaurant and the bar but the menu and price is essentially the same. At around £12.50 for a main course this was on the expensive side and perhaps targeted at business residents able to claim expenses. Instead we ate at a local Sizzler establishment where a limited choice of two main courses could be purchase for a combined cost of £8.50.
The car park had lots of space and we found no difficulty parking. The short distance from the M5 opened up great transport links and central Bristol was only an approximate 30 minute journey away.
All the staff we met throughout our stay were very friendly, welcoming and helpful. I would be happy to stay at this hotel again and would recommend it to others. We very much enjoyed our stay which we booked via Groupon and which included admission tickets to the excellent Bristol zoo. less
, General Manager at Best Western Bristol North The Gables Hotel, responded to this review
Dear Keith J,
Thank you for your very detailed review of your stay with us. It really does give me the opportunity to assess all areas of the hotel and how are performing.
I am sorry that there were a lack of pastries upon your arrival into breakfast and I am sure that we would have been able to make some fresh for you which would have been no trouble at all.
I do believe that our food and beverage offering is both extensive and affordable based on the fact that we locally source all of our meat and fish products and of course prepared by our fantastic kitchen team and served by our equally fantastic restaurant team.
I am pleased that you will choose to stay with us again and we very much look forward to that.