Best Western Bristol North The Gables Hotel

We stayed here the last weekend in September as our son was doing a scuba diving course nearby. The hotel is in a lovely quiet area. We ate in the bar both evenings, the food was of a very high standard and delicious, breakfast both mornings was lovely and hot and nice variety. Our room was a nice size and immaculate, beds were a little firm for me, but comfortable & the room was spotlessly clean. The staff were all very friendly and I would definitely stay here again in the future less

Whilst the location is in the middle of the country, it does have a noisy location as its next to a main A road. We had an upgraded room which was fine, but it came with an imitation 4 poster, why oh why ? it creaked and wobbled with the slightest movement. Where the hotel let itself down was its staff who are enthusiastic but lack training. The bar prides itself on a gin collection but the bar man didn't know how to serve it ( there's even a menu that even explains how it should be presented, but he didn't seem to know this) As for the restaurant we were told to book as it was a Saturday night- there was no one else in it ! all evening. We went Al Carte which was a big mistake ( overcooked steak) they were hardly stretch. By now with all the problems we had had, we asked to see the manager but he wouldn't come and see us. In the end my wife went to find him and we had a good chat with him and he really wanted to do a good job but had simply not been trained. Really felt quite sorry for him With alittle bit more effort this could be a good hotel in a lovely part of the world less

Stopped here for 1 night. Hotel is easy to access from M5 although the proximity of the motorway is not obvious at the hotel. Standard room was pleasant and clean but quite warm even though the outside temperature was mild. The staff were very helpful and friendly. We had a 3 course evening meal with wine in the restaurant which was very enjoyable. Breakfast was fine with good quality items but the selection was a bit limited and disappointingly the Danish pasties had gone. However we did get this for free by booking directly on the hotel website so I shouldn't complain too much. Overall a good stay. less

Convenient stop over on the way to Cornwall from Lincs. Small hotel, very clean, friendly professional staff serving good pub grub style food. Bedroom a little small but perfectly adequate with a large bathroom (with large bath). less

Stayed for 2 nights for a weekend exploring the Cotswolds. The room was comfortable, but basic. The bathroom was small and needed updating. Our room overlooked the front and the main road was always very noisy. The restaurant had a limited choice of food which was presented in a fine dining style, but was only average. My husband had ravioli as a starter. This was one large piece of ravioli swimming in oil. I had a fig and mozerella salad. The mozerella was the hard type suitable for pizza topping. A sugar syrup coated the dish, making it very sweet. The waiter forgot to bring one of the side dishes for the main course. Not many people were eating in the restaurant. Afterwards in the bar when ordering a drink I asked to put it on my room tab, as we had just done in the restaurant. Not having my room key available as proof, the barman was unsure if he could allow this, despite the hotel having my credit card details on booking. The breakfast was a generous spread of continental and full English, but unfortunately the hot food was tepid. When I asked for a decaf cappuccino I was told that I could only have instant coffee because the machine had been turned off. On our second night we ate our evening meal the The Huntsmans pub about a mile down the road. The food, drinks and service was excellent. We noted that their rooms with breakfast included were £80 per night, unlike the BW which was £100 per night without breakfast included. Generally, for the cost, I expected better. less