Very pleasant hotel but road noise all night
08/08/2019 Kevin R, Denbigh, United Kingdom
We’d booked this hotel because we were taking our dog. The online booking process did not ask us about our dog. I emailed the hotel to confirm we were taking our dog and the hotel said they have a lim... more
We’d booked this hotel because we were taking our dog. The online booking process did not ask us about our dog. I emailed the hotel to confirm we were taking our dog and the hotel said they have a limited number of rooms for dogs and they’d reserve one. If I hadn’t of emailed we could have turned up and discovered our reserved room as not a dog one! They need to update their online booking process to ask about dogs.
The hotel is very pleasant. We had elected for an upgraded mountain view room. The standard rooms mainly face the same direction as the mountain view rooms. The only difference is the mountain view room has larger windows and I think they’re larger rooms. There’s a small bar and a large restaurant. A different room is used for breakfast. Breakfast was excellent and the room very pleasant. The hotel décor was very good. It had a pleasant ambiance.
A few negative points:
Firstly, we had phoned the hotel when we were still 2 hours away to enquire whether we could have our dog with us for an evening meal. The receptionist said dogs are permitted in the bar which would be serving meals late into the evening and booking was not necessary. When we arrived and went to the bar they said they were fully booked and we’d have to wait an hour. In the end they were able to fix up a pizza after 15 minutes which we had outside on the picnic table. The bar staff said they’re often fully booked.
A82 Crianlarich bypass means the road junction the hotel sits on is no longer busy. Having said that the A85 that passes the hotel had traffic all night and did disturb us. We had a room on the corner above the lobby and only faced the A85 side-on but there was still a lot of noise. We noticed that it was no quieter with the windows closed. Having stayed in Premier Inns next to busy roads where traffic noise is eliminated, we were surprised these windows were so ineffective. Though there are two railway lines: one in front of the hotel and the other immediately behind the hotel, no trains ran overnight.
Breakfast staff take your order for cooked breakfast at your table. Ours was delivered very quickly and too soon for us. If it had been a buffet cooked breakfast, we would have chosen to get it a bit later. Everyone has breakfasts differently and some would want their cooked breakfast quickly so it’s down to personal preference. less