Best Western The Crianlarich Hotel

Lovely 3 night stay last week for a Highland break. We've stayed at the hotel many times and return for the good value clean rooms, nice choices on the menu and location. Staff are hard working and helpful. Most weekends there's usually entertainment too. Our room had a view of Ben Mohr. less

We spent one night here and enjoyed most of the place. Spacious rooms and bathrooms, warm greeting at the desk, and windows that open! There is a large sitting room for guests as well as a small bar and restaurant. Dinner food was OK, stir fry veggies with curry and corn fed chicken breast but the beef dish was not so. A bit tough and swimming in gravy. Did order the chocolate hot pot. Thick and delicious. Service was....shaky. 4 servers with about 10 tables. Confusion and not well trained. Not sure if most were new, but could use additional training. Getting anyone's attention was a challenge. After dinner we wanted a drink from the bar to have in the sitting room. Limited selection of liqueur. And it took three people to figure how to ring-up the drinks. And did not have a pen to sign the receipt. Nice enough staff but not super organized or focused on service. Would I go back and give it a second chance? Yes and hope they read reviews and take actions to address issues. less

Convenient because it is at a point in the railway network to access both Oban and Mull or Fort William, Mallaig and Skye. We came on a railway focused holiday and the Hotel is not far (200 - 300 metres) from the Station. Just go downhill from the station either way and you will get there. We had a large room. Very friendly and helpful. It is used by large coach parties but they were partitioned off from us for the evening meals and gone by the time we had breakfast. There are no other food outlets we found in our three day stay so it's a good job the meals were so good. A big thanks to Mary and the staff. Breakfast scrambled eggs excellent. We enjoyed our stay very much indeed. less

we stayed one night. after checking in, we went to dinner. when we returned, the room was cold, then we noticed that the window was open. when we tried to close it, it was not possible. we called the front desk, who sent up a maintenance worker, who also tried to fix it. after he left, the receptionist called, stating that it would not be possible to repair it. after my husband hung up, i called back, telling her that it was very cold in the room and she replied,"yes, i guess it is". no offer to move us to another room. after i asked her for a different room, she agreed to relocate us. she was kind enough to come up and offer to help us move our bags. it was just weird that her initial reaction was just to admit that the room would be cold, but not offer another room. maybe it was because the replacement room was considered inferior. the first room was much more modern -- better furniture and a modern bathroom. the breakfast was ordinary -- somewhat dry eggs. they had run out of several of the items on the buffet section by 8:30. less

Hotel staff were helpful and attentive - even during a busy spell in the evening. Room was comfortable and spacious. Food was great. Although the decor may not have been bang up to date it was in good order and probably suited the location. Staff less