Best Western The Crianlarich Hotel

Stayed for 1 x night while doing West Highland Way. Good food and choice, both breakfast and dinner and good service throughout. Spacious room, comfy bed - everything worked. Nice staff - Reception, Dinner and breakfast - many thanks less

The room was clean but dated ... & dark. The breakfast service was lacking in ... service! Extremely slow - but the staff were friendly enough when they got round to engaging with us. Three tables out of about 20 had people at them - they were not exactly rushed so I can’t understand why they were so slow. Now, the cleanliness of the crockery DID leave a lot to be desired though!! I had to get my coffee cup changed as it had an extremely noticeable ring around the inside which either no one noticed or thought maybe I wouldn’t notice ... & when we went up to get our cereal I had to sift through several bowls before I got a “clean enough” one - as did my wife also! So either they need a new dishwasher (machine!) or they need to start doing them by hand but it was not good at all!! less

Stayed here for two nights during the WHW. Solid hotel. All the staff, without exception, were excellent. The bar and restaurant were very good. Ate in the main restaurant one night and had dinner in the lounge watching the WC football the other. Breakfast was great too. Nice little bar which is well stocked and plenty of lounge areas. less

We enjoyed our time in Crianlarich. The hotel met our needs nicely and the restaurant was good. The decor matched the setting. The ploughman’s salad at lunch after a good morning’s hike was welcomed and delicious. less

We stayed here during two nights in two rooms. One family room, which was good, and one double room. For the double room, we got the room for a disabled person with a bathroom which looked more like a cell and with no actual shower, following which the entire floor got flooded and wet after a shower. The carpet had some nasty stains as well and the toilet did not flush properly. Upon requesting to be moved to another room, we were told only a room with two single beds was available. The service by the receptionist at that time was rather poor. The entire hotel is really loud/noisy: you can hear everything everyone does next or above / under you. Decent breakfast and dinner in the separate restaurant was really good with nice service from Mary. There is no service in the hotel and the wifi is so slow one just gives up. In the hotel brochure, rafting was advertised as being possible on the nearby river and that more information could be obtained at the reception. When we inquired about rafting, we were told this is only possible if you bring all equipment yourself... this was clearly false advertising. less