Definatly wont return, outdated room\shower, poor breakfast
23/10/2016 SarahGunton, Plwmp, United Kingdom
Just returned from a 2 nt groupon deal and definatly wont return. This hotel is supposed to be a 3 star hotel yet I cant see it being a 2 star! The room we were allocated (room 221) was at the rear of... more
Just returned from a 2 nt groupon deal and definatly wont return. This hotel is supposed to be a 3 star hotel yet I cant see it being a 2 star! The room we were allocated (room 221) was at the rear of the hotel, long walk from the lift, overlooking the rubbish and had noisy staff standing outside talking at 2am! The room was dirty when we arrived with rubbish on floor and dirty soap on the soap dish in the shower. A noisy fan kept us awake for both nights even though we told the staff after the first night, nothing was done to remedy.
The shower the next morning was a joke. Faulty towers would have been better! An outdated mixer tap that ran either scalding hot water or freezing cold water, you had to dip under for the couple of seconds when it decided to go from one temperature to the other! There was hot water running out of the cold tap in the basin.
The plug at the dressing table couldnt be used as the dressing table was in the way. The heater control was useless, it just altered itself no matter what you selected!
The dinner was poor value for money and would recommend that you drive 5 miles up the road and visit another cafe, much better value and quality of food.
The breakfast was extremely poor. The scrambled egg, poached egg, sausage and porridge were not edible. The fresh fruit was fizzy.
Also dont bother with the vending machine, the prices are made up as they want, they are not as marked on the machine and staff will argue this fact!
Was hoping for a nice short break, the scenery was great but hotel badly spoilt the trip. Dont bother staying here, there are much nicer places available nearby. less