If you want to have a comfortable night don’t stay there
Súper uncomfortable beds, we had to change rooms trying to find a bed that we could sleep without waking up in the morning taking Advil, we just had to pick the less hard bed, we had three terrible ni... more
Súper uncomfortable beds, we had to change rooms trying to find a bed that we could sleep without waking up in the morning taking Advil, we just had to pick the less hard bed, we had three terrible nights., the had my reservation wrong and the first morning a man knocks super hard at the door because that’s what they do to throw you out the check out morning. The breakfast was terrible and it’s frin 6 to 9 any other hotel is till 10am, anyways the quality it was horrible and at 8:15 everything that already run out they don’t replace it., one day when u arrived late at night my room didn’t have any service done. Overall this is a low quality hotel, and I had stay before un quality inn that’s what I book this one, I don’t recomend it at all. less
biztraveller14, General Manager at Best Western Tallahassee-Downtown Inn & Suites, responded to this review
Dear guest we thank you for your review. Lets get the fact right. The first day you stayed the whole night and only in the morning you informed us about the bed. All our beds are Best Western approved Serta beds with pillow top. The second night you had a DO NOT DISTURB sign on the door and when the head house keeper inspected the rooms YOUR sign was still on the door @2;30PM Respecting you privacy we do not enter the room with this sign on the door. As for the breakfast we have TWO attendants during the breakfast hours and if you needed anything they would have gladly obliged. Throwing my staff under the bus is just not fair . If you wanted to went your frustration to anyone it should have been at me. 99% of our guests enjoy our rooms and especially the hot breakfast.