Best Western Sysonby Knoll Hotel

We spent 2 nights here and will definitely come again if we have other things to do in the area. A warm welcome from the man on reception was followed by really friendly service from every member of staff throughout our stay. We had a beautiful and spacious room with a four poster bed, sofa and easy chairs. The bathroom was large too and everything was in good working order. The gardens are just beautiful and you can tell the place is well cared for by the on-site owners. Breakfast was cooked to order so was hot and fresh with good quality ingredients. less

First time stay at Sysonby Knoll for a 2 night mid week break. Very helpful and friendly welcome. Allocated a nicer room than expected when booked so we were pleased with this. Modern bathroom, great shower but the towels were in bad condition, housekeeping staff should check as one towel was badly stained and one had a massive hole!! Management and/or staff always available. Good breakfast, not too much selection but adequate. No tongs for the croissants so chose not eat as unsure whether they had been hand touched by other guests. Restaurant for Dinner convenient for 1st night stay. Overall a relaxing break. less

I spent 2 nights at this hotel. To be honest my first impressions were that the public areas of the hotel are rather tired but I decided to look on my stay as pretending I was staying with an aged relative in their character country home. The room was lovely and clean with a comfortable four poster bed and beautiful views over the lovely gardens. Bathroom was nice & a good size. All the staff from reception to housekeeping were so friendly and helpful, and made my stay very relaxing. Food at breakfast was of a very good standard. The hotel is walking distance from the town centre. I would recommend Sysonby Knoll. less

Excellent service, food lovely and very good value. Room large and nice seating area. Staff very helpful and nothing was too much trouble. Travelled with my dog who was welcomed and made a fuss of at every opportunity less

There are some positive reviews of the hotel on TripAdvisor and I expected it to be decent but was very disappointed. The main problem was the food. I ordered a burger for dinner and I think they’d left some sort of cleaning fluid on the plate so I had to spit it out. Not something I’ve ever felt the need to do before n any of my travels. There were also some long dark hairs sticking out of the burger. I feel repulsed thinking about it. The bottle of Peroni tasted fine but was warm. I mentioned the hairy burger to the waiter who cheerfully said “oh, ok. I’ll pass that on to the kitchen.” He definitely took it in his stride. The room was a bit threadbare and the shower didn’t work well but it was quiet. It’s nice to stay somewhere with more character but based on my experience it’s terrible. Don’t do it. And if you do stay then give the toilet duck burger a miss and order a pack of salted peanuts. less