Best Western Sysonby Knoll Hotel

The primary purpose of my visit was to see the Richard III: Dynasty Death & Discovery. The reservation was made on my behalf by friends who'd accompanied me to Leicester. A lovely and quaint hotel on the outskirts of Melton Mowbray less

Terrible trouble making an addition to the booking, with the reservations lady tutting and telling me I had done the form all wrong online. I hadn't booked online, I had booked directly with the hotel and she told me I hadn't!! Rude and obstructive. less

I stay here quite regularly when I am away with work and I have to say they never fail to give outstanding service. The team are pleasant professional and so helpful. Food is great and I'm usually spoilt for choice. I can't say anything negative about this hotel and I will continue to enjoy their great service hopefully for a long time to come less

We thoroughly enjoyed our two night stay in one of the Superior Rooms. This is a family run Hotel with the family in residence - including school age children, dogs and pet quails.We had booked half board and found the breakfasts and 3 course dinners excellent. The menu is unashamably English and all the better for being so. Potrion sizes were generous. The whole Hotel is clean and well decorated. However, we had a constant feeling of it being yester-year, maybe 20 to 30 years ago and were left with the feeling that some modernisation must be on the cards soon. The staff were, without exception, friendly and very helpful. Security is good, the Carpark being gated at night. As an added bonus a 20 minute bus service to Melton Mowbray, Leicester or Grantham stops a few yards from the entrance. All in all this is a very good Hotel which we will be happy to return to. less

We could not fault our stay. From the moment we arrived to when we left there is nothing at all I could mark them down on. Breakfast and dinner was excellent and the deal through the Best Western website was better than on booking.com or Trivago. I was surprised all of the standard and superior rooms were dog friendly but we were offered and paid a nominal fee for an upgrade to the annexe which was lovely. I think the car park could be better signed as us and at least another 3 cars within the space of 10 minutes drove down the lane beside the hotel. All in all would definitely and would stay again if in the area. less