Best Western Sysonby Knoll Hotel

Hotel garden is a wonderful place for a drink prior to dining in the ‘renowned’ on site restaurant-we were left wondering a little what was renowned for……we weren’t able to book the favoured 1900-1930 slot but did book a slot shortly after only to be still waiting for our 45 minutes after our booking time…being kind I feel that like many other hospitality establishments, staff numbers are a struggle as service at both at dinner and breakfast must have been below the standards they expect from themselves… Hotel room itself was very comfortable and clean though.. less

A very enjoyable 4 night stay in this wonderful hotel with super countryside views. All of the staff were extremely helpful. I shared a spotless large quiet twin room with a garden view. Excellent food I suspect sourced locally, the bacon in my English breakfast yum yum. My bed was extremely comfortable in fact I meant to look at the make of the mattress but forgot. Honestly I could not fault anything in this hotel. less

This hotel exceeded our expectations. Staff were fantastic, very clean hotel and in lovely surroundings. Extremely accommodating to pets which is always a bonus for us. We were made to feel very welcome and had a very relaxed experience. less

In the pre pandemic days of 2019, my husband and I planned a cycle tour for our club members to visit the East Midlands. Because of covid, dates had to be changed. Changes were made without any hassle although there were 21 cyclists to house for 4 days and some for 5 days. The logistics and preparation for this group was no problem at all, neither for Vicky the hotel Manager, nor for Jenny, the hands-on Hotel Owner. Both were extremely helpful and made sure our stay was comfortable, not only for us, the organisers, but also for the cyclists who were so looking forward to travel after the long lockdowns. We believe that to run a successful cycling tour, the base is paramount. We could not have made a better choice. A warm welcome was had by all from a friendly and efficient staff, comfortable rooms and beds to rest the wary legs at the end of the day, pleasant lounges and garden to sit in after a day's ride to compare notes, and a tasty and copious dinner to replenish the calories spent on the Midland hills. The dinner menu was extensive for fussy eaters, vegetarians, pescatarians, etc... Every day a new menu was on offer with healthy and tasty dishes. As leaders, we were quite intransigeant on time-keeping in the morning. A very varied breakfast was on offer and served at our tables promptly so that everyone could be ready at the appointed time. We all went home refreshed having forgotten the Covid bluesy days and restrictions. A big thank you to the Sysonby Team! less

We stayed as a group of 24 cyclists for 4 nights. What a lovely welcoming family, who spoilt us rotten with amazing 3 course meals. Our room was brilliant with a 6 foot bed We would love to come again, thank you to all for making our holiday special Beautiful grounds too less