Best Western Sysonby Knoll Hotel

Stayed here recently with some work colleagues. The hotel is a bot weird in appearance - it looks like a regular house at the front but the gardens at the back are lovely. The staff are great - very friendly and efficient. If all hotel staff could be like them the world would be a better place! The general public areas (bar etc) are a bit dated but clean and welcoming. I had a double room and it was great - clean, tidy, well equipped and very large. Lovely. The weakness is the food which is really very mediocre - especially the vegetarian options. The portions are large and everything was hot but all the meals I had were average at best - from overcooked eggs in the morning to tasteless main courses. In summary a great hotel to stay at but they really do need to do something with the kitchen to bring it up to the level of the rest of the hotel. less

This is a family run hotel where the service is excellent and the food was superb, can highly recommend. We stayed for 3 nights and would certainly return again. The restaurant & bar overlook the beautiful gardens, a lovely relaxing place to have dinner. Really good value, definitely worth a visit. less

Maybe the only BW Hotel that I have not visited before. Ample parking. Reception was fast . Room was large and clean. Loverly gardens to the rear these you can view while having you meals from the restaurant and only a ten min walk into the town centre. less

This hotel has everything - the rooms are cosy, staff brilliant , beautiful views, really welcoming - food excellent - plenty of areas to relax peacefully - lovely furniture and decor - good parking and location - you won't be disappointed - nothing is too much trouble here - a perfect stay. less

We visited this hotel to hold a family reunion for the second year. Had a great day, 20 in the party, greeted by staff and made very welcome, we had the 3 coarse lunch which was very good, food very tasty, well presented, very good value and the staff served the food with speed (still piping)very professionally and nothing was to much trouble for them. Definitely back next year well done to all that served us on Sunday, keep up the good work. less