Best Western Swiss Cottage Hotel

This hotel was ideal for us to go to Lords for the Ashes. Cute little hotel with great access to the tube.The breakfast was plentifull and the price was great for London. Big shout out to the bar man zac, what a lovely friendly guy. Could do with some better pillows, they are really hard. We would definitely stay again when we are going to the cricket. less

We checked in with Ian , who really did not feel welcome. His attitude was not good. I wanted a glass of water to take pills with so I went to bar, nobody there so I rang the bell, after about 2 minutes I rang it again, Ian appeared and said who keeps ringing the bell, I said sorry I just wanted a drink of water. He said he would get someone, after waiting another 2 mins, I just swallowed the pills. As I was heading out the door another minute later the water arrived The room was fine , no complaints. Breakfast, I ordered bacon egg and sausage. The bacon was cold and a white deposit was congealed on it. I decided not to eat it. I took a photo of the plate, and showed it to Ian and he was good enough to say he would not charge me. I paid him for my friend who was standing with me, when my friend asked how much it was, I said it was £11.95, Ian then said that he had not charged me. Not a happy place to stay. less

Comfortable older establishment; very friendly and efficient staff; no AC, but our windows opended wide behind iron grills; very good breakfast option, not included in price. Comfortable, good-sized rooms with two fans in the room without asking. One block from the Swiss Cottage tube station. Restaurants within walking distance. Good value. Will stay again when in London. less

Got a really good last minute price and a ticket to Hamilton so decided on a weekend in London. The hotel was average. With the exception of the woman who checked me out on Sunday morning and was pleasant, everyone else seemed unskilled at hospitality. Apart from that the room was too warm even with the windows open, but they did provide a fan. But it is close to the train and to all the London sites, so well situated for site seeing. less

Located just off the Finchley road this hotel is ideal for those attending the cricket at Lords and for those wishing to spend time in the city (only 4 tube stops to Buckingham Palace). Rooms are clean and are a good size. Breakfast is great served promptly by friendly staff. Bar facilities are poor as are afternoon/evening eating options. Overall good value though! less