Best Western Swiss Cottage Hotel

This hotel is OK. It is an old building and the interior is done very traditionally, which gives it a lovely quaint English feel. The service is brilliant. The first night my telly didn't work and someone came up right away to fix it. The shower didn't have any pressure and the water wasn't hot, but when I told the reception I was given a different room straight away. The bathrooms were very small and both times no bath tub. They did put fans in each room which was nice with the warm weather. The walls are rather thin so you can hear your neighbours very well. The location is brilliant, right next to Swiss Cottage metro station (and the Jubilee Line will start the weekend 24h services soon), and also shops, Zoo, Primrose Hill, etc really nearby. The rooms had a kettle and some tea and cookies. All in all not very bad, but I would not recommend this hotel if you expect a lot of luxury. less

The hotel is very nice, located in a quiet and nice street, near Swiss cottage metro station, in jubilee line. Not far away of many interesting attractions. A few shops, a very good Libanese restaurant in the nearby and a few other restaurants make this residential area a perfect place to stay. At the check-in, the staff was very pleasant and the process was pretty efficient. We stayed in the 4rd floor and the room was good, well equipped, with a complete bathroom. The room was clean and sunny. But, due to the age of the building, it seems it had a few dust, which for an allergic person might be a problem. The breakfast was good, perhaps a little expensive. It was not included in the booking, but it was a good option to have it, because there were no coffee shops in the nearby. The only think I disliked was the checkout staff, that was not nice, although he did his job well. If I would stay in this hotel, my next time in London. less

Could really recommend the Best Western Swiss Cottage. The staff were very helpful, the rooms spacious if a little faded glory! And great location, 2 minutes from the tube ... perhaps the bathroom could have done with a little updating but for the money, it was great. less

Lovely hotel, nice and quiet and very handy for the tube station. Decor was very good throughout, loved the grand piano in the lounge but didn't get a chance to play it! . Only downside for us was no hot water for a shower at 9.00 am! Having said that, would use this hotel again as hopefully that was a one off. less

This place was really good value for money. The room was spotless and the decor is very charming. The ceilings are also extremely high! The 24 hour reception desk is really handy and the staff are efficient. less