Steve and Sharon from Massachusetts
01/11/2017 steveph2017, Rockland, Massachusetts
My wife and stayed at the hotel from Sept. 25th to Sept. 30th and 12th Oct. to 15th Oct. with a visit to Normandy in between. Great location / close to Tube and local restaurants (recommend Italian re... more
My wife and stayed at the hotel from Sept. 25th to Sept. 30th and 12th Oct. to 15th Oct. with a visit to Normandy in between. Great location / close to Tube and local restaurants (recommend Italian restaurant / Finchley road - 5 mins walk from the hotel). Located in quiet street. Local area has considerable charm. Hotel staff cannot do enough to help you, from the moment you arrive to the moment you leave. Ian (reception) is especially helpful. My wife and I wanted a larger room with a couch. Although not available during initial stay, Ian was able to provide us with one for the remaining 3 nights. Ian also allowed us to remain in our room beyond the check-out time to coincide with our limo return to Heathrow. Hotel provides an excellent breakfast, with varied selection. Definitely plan to stay at the Best Western Swiss Cottage Hotel on our next trip to London. less
Bogusz T, Front Office Manager at Best Western Swiss Cottage Hotel, responded to this review
Many thanks for your review.
I am so happy to read that you enjoyed your stay at our hotel, that my staff looked after you and that everything was to your satisfaction.
It was a pleasure to have you stay with us and I hope we will be seeing you on your future visits to London.