A stay for son's graduation
30/07/2015 Sandra P,
Stayed for 2 nights for our son's graduation. Excellent location, right next to tube station, lovely room and slept well as it was quiet (as requested in our booking! - thank you!), all amenities wer... more
Stayed for 2 nights for our son's graduation. Excellent location, right next to tube station, lovely room and slept well as it was quiet (as requested in our booking! - thank you!), all amenities were excellent, spacious room, had everything we needed. Lovely breakfast. We had to miss breakfast on the first morning as we had to leave very early, but enjoyed the breakfast on the final morning of our stay. Only complaint was the size of the shower cubicle/space - a 16" square area really is too small for a successful shower - and we are by no means large people. You can't help water coming out - (with the curtain pulled across), and you can't move about at all to wash properly. Subsequently we found that you had to mop up water so as not to slip after coming out from the shower! Everything else perfect! A star taken off for this reason I'm afraid on what was in all other aspects a perfect stay. This does need addressing as it could pose a danger from slipping. less
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review
Many thanks for your review of our hotel following your recent stay with us.
I was very pleased to read that you enjoyed your stay with us. I do apologise if you found the shower cubicle too small, we do have walk in showers that vary in size, I have taken your comments on board and this will be addressed where possible.
Once again, thank you for your feedback and do hope we have the opportunity to welcome you back in the future.
BEST WESTERN Swiss Cottage Hotel