Best Western Swiss Cottage Hotel

We know London and chose this hotel and where very pleased with the choice - breakfast was good as well. The only point to know - there are no air conditioned rooms - which is not great for 30 degree weather. less

I stayed at Best Western from Tuesday 3rd July until Friday 6th July as I was attending a traing course in Swiss Cottage. I booked through booking.com and had pre ordered a parking place as I realised that there were only four parking spaces at this hotel. On arrival I had to prove (by showing a confirmation email)to the receptionist as she said that they didn't reserve car park places. However the reception staff were excellent in sorting this out in quick fashion and also gave me a tray of tea whilst sorting it out. The room itself (312) was basic but clean. TV didn't work very well but this didn't bother me. It was also very hot 30'c every day and not much cooler during the night. No air conditioning but there was a fan provided. Staff were very friendly and for me this is the most important factor. Compared to the cost of other hotels in the vicinity, Best Western is very good value. less

Stayed a week here. Staff was not helpful at all when it came to inquiries about attraction and transportation. No concierge to help. Getting ice for room was troublesome. Will not stay here again. Too far from central London less

My mum and I stayed here for two nights due to concerts we were attending. The hotel is in the perfect location for Swiss Cottage tube station. The room was nice, we had a superior double which also had a nice sofa and desk in it as well as the bed/tv/bathroom etc. I found the bed to be comfortable and the room was clean. Unfortunately the milk was not replaced and neither were our mugs after the first night, the bathroom fan made such a loud noise and the people in the room next to us kept slamming their door. We had breakfast on one of the mornings which was a lovely buffet with cereal, pastries, yoghurts etc as well as a cooked breakfast from the menu. For two nights in London it was ideal and in a great location for the concerts we went to - one at The O2 and the other at Wembley. I would stay here again, there were only minor things wrong as I mentioned however it is a nice hotel in a great location. less

We booked for a 1 night stay as we had tickets for Wembley to see Ed Sheeran. Easy tube links and not far from Camden Town. After our stay we explored Camden and we instantly wanted to visit the area again and straight away re booked with Best Western Swiss Cottage. The staff were polite and helpful and the room was spacious. Other hotels in the same price range don't compete with this hotel. We will see you again in August! xoxo less