12/10/2016 Gail K, Goderich, Canada
Very impressed with this hotel..clean, super friendly staff. Only negatives were I thought the price was a little high, but still would definitely stay her again and would have liked a hot breakfast.... more
Very impressed with this hotel..clean, super friendly staff. Only negatives were I thought the price was a little high, but still would definitely stay her again and would have liked a hot breakfast. ie eggs/meat. Not just waffles or prepaid up egg muffins. We were fortunate to be given a large room (110) on the ground floor. Greatly appreciated as one in the party has mobility issues. Would suggest if you were a family to ask for this room. less
juliette073, Manager at BEST WESTERN Swan Castle Inn, responded to this review
Dear Gail K
Thank you for taking the time to share your thoughts and comments about our hotel. We are pleased to read you enjoyed your stay with us.
In regards to our breakfast, the Best Western properties are different from the other two Best Western's, which are Best Western Plus and Best Western Premier. Bother Plus and Premier are required to offer a hot breakfast, as for a Best Western property they are not required. Having said that, we do understand the need! For that reason, we do offer Jimmy Deans breakfast sausage and bacon sandwiches to our guests. :)
Thank you again and we hope to welcome you back in the near future.