Best Western Statesville Inn

1121 Morland Drive, Statesville, North Carolina, 28677-6973, United States
based on 660 reviews Trip Advisor Logo
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Best Western Statesville Inn

Lake Norman hotels are situated close to the lake so that guests at our Statesville hotel can enjoy their water recreation of choice.

You also deserve hotels near Race City, so getting a quick adrenaline fix at the speedway is simple. Hotels
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1121 Morland Drive, Statesville, North Carolina, 28677-6973, United States

Reviews of Best Western Statesville Inn

Traveller Overview:
4.0 Rating: 660 reviews
Excellent 38%
Very Good 30%
Average 16%
Poor 6%
Terrible 8%
Rating

Cruiser68242450707, wrote review 02/04/2021

Book elsewhere - don’t do it!

I know you get what you pay for but here’s our overall experience. We experienced a broken inside handle of the exterior door, which caused our family to be locked inside but my husband outside afte... more

Owner Response
Bharat Desai, General Manager at Best Western Statesville Inn, responded to this review
Thanks for the review. I apologize for not execedding your expectation. We have take up the matter with Housekeepr and Front Desk for more training. I appricite yo are letting us know your experiance ana chance to correct the deficincy. Apologize agian, hopefully you will give us chance by staying at the property.
Rating

lakotadalton15, wrote review 31/03/2021

Disgusting

I will not be returning to a best western ever again. It was absolutely disgusting. There was marijuana in my room, juice boxes, popsicle sticks, stains everywhere. I was supposed to be charged $82 a ... more

Owner Response
Bharat Desai, General Manager at Best Western Statesville Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

malexana370, wrote review 13/03/2021

Not a positive experience

Dirty with toothpaste on counter, moved to another room smelling highly of smoke when we requested non-smoking, air was hot and ac not at all consistent (hot and cold), bed springs making all kinds of... more

Owner Response
Bharat Desai, General Manager at Best Western Statesville Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 704-881-0111. Sincerely, Bharat Desai, GM Best Western Statesville Inn
Rating

jenniedamicone, wrote review 02/03/2021

Pass on this hotel

I would not stay here again. Illegal activity going on in the parking lot throughout the night. I felt very unsafe. Also checked in using a free voucher through the membership program. Since I didn’t ... more

Owner Response
Bharat Desai, General Manager at Best Western Statesville Inn, responded to this review
• Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

Wendy P, wrote review 05/02/2021

Very comfortable and friendly stay.

Traveling alone during the pandemic, I appreciated that the rooms were very clean. I also like the ability to back your car up to your room to unload. One of the best things I like about the hotel is ... more