Best Western Statesville Inn

1121 Morland Drive, Statesville, North Carolina, 28677-6973, United States
based on 647 reviews Trip Advisor Logo
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Best Western Statesville Inn

Lake Norman hotels are situated close to the lake so that guests at our Statesville hotel can enjoy their water recreation of choice.

You also deserve hotels near Race City, so getting a quick adrenaline fix at the speedway is simple. Hotels
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Statesville Inn

Traveller Overview:
4.0 Rating: 647 reviews
Excellent 38%
Very Good 31%
Average 16%
Poor 6%
Terrible 7%
Rating

Dream740931, wrote review 05/02/2020

Good Location

BW in Statesville NC is a good place for to stop on our south. Easy to get to right off of 77, clean, good breakfast and coffee, feels safe, well lit, pet friendly, good restaurant across the road, ga... more

Rating

Lynn B, wrote review 18/01/2020

Business

I will never stay here again, I stay at Best Westerns usually 4 nights a week . And this was the worst stay ever. I asked for a nonsmokers room, as soon as I opened the door to the room the smell was... more

Owner Response
Stattesvilleinn, General Manager at Best Western Statesville Inn, responded to this review
Dear Ms. Lynn B Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Because we value your business, we would like to provide you with a _25% discount to use towards a future stay. When you’re ready to use this discount, please contact me directly and I will personally assist you with your reservation. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 704-881-0111. Sincerely, Aman Khatkar Asst. General Manager Best Western Statesville Inn
Rating

Scooter11jr, wrote review 17/01/2020

Good location

Great location. Clean rooms, Comfortable beds. NOT recognized as a DIAMOND member during check in (EXTREMELY DISAPPOINTED). Overall good experience.... Grounds and hotels were well kept. Parking lot ... more

Owner Response
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 704-881-0111. Sincerely, Aman Khatkar Asst. General Manager Best Western Statesville Inn
Rating

mg-44-431, wrote review 04/01/2020

Best Western Statesville

Stayed here on two separate nights a week apart. Rooms were clean and adequately furnished. Staff was friendly and helpful. Breakfast was good. We have had good luck with Best Westerns over the years.... more

Owner Response
401shelleyc, Manager at Best Western Statesville Inn, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 704-881-0111. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Aman Khatkar Asst. General Manager Best Western Statesville Inn
Rating

bubbagandd, wrote review 01/01/2020

Great experience

I've stayed at this hotel on a few occasions in the past three years. The staff is welcoming and friendly. The outside of the building and grounds are well maintained. The rooms are very clean and ... more

Owner Response
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 704-881-0111. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Aman Khatkar Asst. General Manager Best Western Statesville Inn