Best Western St. Augustine Beach Inn

This hotel is very cute and close to the beach. Pool is very small. Close to restaurants and the pier. Breakfast bags were pretty lame. Have no complaints with the room it was well appointed and clean. Thought it was a little pricey for what it was. less

I first thought to give this motel 3 stars—an average rating. The room seemed clean on the surface and had a “sanitized” sticker on the door. But with a longer look, I definitely would call it below average for a BW. The floors are “tile” and dirty—especially the bathroom floor which I would rate at filthy. There was no folding luggage rack in the room, and none to be had upon request. Had to leave my suitcase on the dirty floor in the closet because there was no other place to put it. The pool looked OK, but the jacuzzi was murky—-I wouldn’t get in. I’m a travel agent who has stayed in many places in the U.S. and around the world. You can do much better in St Augustine Beach. less

We have stayed at many Best Westerns over the years . Mostly always a good experience. This motel was the worst experience ever. A two story structure with no elevator and a double flight of stairs to drag your luggage up and down. We were assigned a second floor without being told that there is no elevator. The place is worn down, our door was not closing and locking without having to slam it so hard that the entire building would shake. The floor is so dirty that the soles of our feet would get black after 2 minutes of walking on it. The small fridge was warm when we got there and had no control to turn the temperature down. The light in the bathroom worked only on one side of the mirror. The pool was so murky that one would not want to get in it and the pool equipment was continuously making the noise of an oncoming train. The breakfast was suppose to be grab and coffee, but the decaf coffee was lukewarm and the color of a tea. And we paid an average of $180 per night to stay in this dump. Stay away from this place if you have a choice. less

Stay was excellent and the woman checking us in went above and beyond to help us stay dry getting our luggage in. Would stay here again for sure if we find ourselves in St Augustine. No issues from this hotel. less

ZERO STARS - This hotel has roaches!!! I left with my teenage niece in the middle of the night after waking up to several roaches scurrying in the bathroom. They DO NOT take Covid precautions. Air conditioner vent was dusty, bed platform filthy, shower curtain stained. Stay elsewhere!! Management advised they are aware of the roaches yet there is not pest control visible. Disgusting!! less