Best Western St. Augustine Beach Inn

My sister and I booked a room here for a sisters beach trip. LOCATION —the location was excellent. A walk across the street and you’re at the beach. Perfect. BREAKFAST—just okay. Average continental breakfast at a small breakfast area. Wasn’t bad but wasn’t super. Just okay. No complaints. STAFF—very kind and friendly ROOM—now here is where I’m disappointed. We stayed 4 days. Our bedding was never changed. The room smelled of a cleaning agent that masked a dirty odor. I couldn’t figure out what it would be until ......I layed a damp towel on the floor to step on and the towel got black. The floors were so filfthy and gritty that I had to go buy socks so my bare feet never touched the floor. The dirty floor was frustrating. Then the door wouldn’t open and close properly. You had to jerk it open and closed to get it to work. The crack on the door was so evident that I was surprised we didn’t have critters. CABLE—the cable went out in our tv 3 out of the 4 days we stayed. We had to have the front desk come help fix the cable box. It was super frustrating and awkward. Overall, this hotel has potential and could be a gem with proper training and a little more upkeep. less

Hotel is clean, rooms and breakfast are fine. Would stay here again. Parking is a little tight but plenty of FREE spaces. We stayed out here on the beach (it's not "beachfront" but walkable) even though we were visiting the town and did not find the location an issue. In town hotels "generally" do not have either breakfast or free parking. We found this hotel a much better option. There are plenty of dining options out here on the beach, as well as in town. less

Breakfast was outstanding! The front desk was very helpful! Quick check in/out. Room was a little small for us but we knew that going in. Very clean! Great location to the Beach, very short walk across the street and great location to Salt Life Food Shack and Sunset Grill. Also within walking distance to Ice Cream and shopping! 5 minute driver to downtown St. Augustine! less

We stayed 2 nights at this Best Western. It is across the street from the beach. Very clean older renovated property. The pool was spotless and great lounge chairs. Just what we needed for our girls getaway! Lots of great restaurants close and ice cream shop right across the street. Staff was five star. Hotel was quiet. Free breakfast petfect! less

Have stayed at this location twice in recent 2 years. Consistently impressed with cleanliness of room, attentiveness of staff and a killer buffet Breakfast!. Will always stay here when we visit St. Augustine. less