Older site with renos - but has some issues.
21/04/2018 BobbiOnTheRoad, British Columbia, Canada
This is an older facility, that has been remodelled. The lobby is small, as one would expect in a location originally built in the 50's or so. We found the price to be quite expensive compared to an... more
This is an older facility, that has been remodelled. The lobby is small, as one would expect in a location originally built in the 50's or so. We found the price to be quite expensive compared to any other stays during this trip, many with much better and newer facilities, located in true resort areas. This was as expensive, if not more so, than many Best Western Plus properties.
The rate also increased by 5% suddenly upon our check in - something about a 'city tax' that had been applied the week before.
The bed is a memory foam - not being familiar with this, we found it far too soft, and quite hot to sleep on; it is something I will certainly watch for an avoid in future.
We also had a few problems/issues with our room, detected after we had settled in for the night. One was a very strong, intensely offensive odor on the window-side of the bed; another was a very, very low toilet - between 12" and 13" - unsuitable for commercial purposes, in my opinion.
Lastly, we could not figure out how to alter the time on the in-room clock; it was quite complex. The time was out by about 3 hours - not a major problem in itself... until the alarm sounded at 3:30 in the morning (which we couldn't figure out how to turn off).
The Front Desk was made aware of both the odor and alarm clock upon check out. Regretfully can not say we would stay here again - this is the only site this entire trip we have felt this way about. We had not expected a lot; but were disappointed. less