Best Western Shrubbery Hotel

Hotel is beautiful staff is lovely nothing to much trouble for them. Our room was amazing the only down side is that there isn't enough rooms with showers only. I had a lot of stairs to climb to our room even though I am registered disabled I am not wheelchair bound. But all the stairs to climb was hard, especially with my leg being so bad... The really bad bit we didn't like the food the breakfast was swimming in grease and our meal the potatoes were rock hard on the out side if they had hit anyone it would have killed them and the meat was tuff.. The plates were cold so made the meal go cold quick. Pleased we were at the back of the hotel as the road is very busy less

Good parking. Warm welcome. Helpful staff. Clean room/bathroom.We stayed for just one night during the hottest summer in years and (understandably) needed to have the window open at night. The hotel is situated on a slight hill, and the cars tend to drop a gear when heading into town. I slept through it all, but my wife found the noise intolerable. Recommend booking a quieter room at the back of the hotel - where the views are slightly better as well. But you may then be disturbed by events at the hotelm (e.g. weddings) Limited menu in the evening. Breakfast was a big disappointment - barely suntanned sausage with my full breakfast, and undercooked poached eggs swimming in a pool of water on my wife's plate. Plated up in the kitchen with a shallow ladle instead of a draining spoon? We were left to our own devices, so there was nobody to complain to. In summary: the accommodation and front of house staff were good, but the food was mediocre less

I recently ran a training course here for a group of 75 people. It was a hot and clammy evening. The hall had been well laid out with ample decent seating and, with the doors open at either end, a cooling breeze was allowed to flow through making a hot, sticky evening refreshingly comfortable. Ample parking was also a bonus. less

We spend 3 nights with a groupe in Shrubbery Hotel! We had a great stay, also because of the friendly stuff! Special thanks to Sema and Barbara! Your hosts made our time very welcomeing. Food was good as well! The only minus - there are some rooms facing the road-very noisy! Angelika less

After being told about a recent review on tripadvisor i have joined tripadvisor just to be able to send my views. We were at the wedding 3 weeks ago and very close to the bride and groom the day at the Shrubbery was so perfect we could not fault anything, the gardens which we had the reception drinks were great, although i don't like Pimms. The food during the day was lovely well laid out and unlike some places plenty to choose from. The staff were well organised i believe one of the staff is called Mike and looked after our needs, being gluten free myself along with vegetarians on our table they could not do enough for us. The hotel manager was around from the beginning serving our drinks in the garden and during the wedding looking after the bride and groom, not sure of his name, but speaking with the groom later in the day he had no complaints and was very happy with the attention received. Only one negative from me the pork carvery in the evening could have been left out a little longer, with the heat most of us were outside and only came in towards the end. Spot on breakfast and the room we stayed in perfect although with the air conditioning not working due to a fault it was quite hot, but again the staff provided fans the best they could do. I just wanted to put a positive spin for the shrubbery team, great job less