Best Western Shrubbery Hotel

We stayed here for 2 nights as a base to tour the Somerset/Devon/Dorset area. We asked for a quiet room which was provided; the staff team did everything they could to make our stay relaxed and comfortable. The hotel was quiet and relaxing. We had dinner in the restaurant one evening and enjoyed a drink in the bar area - all in all a comfortable stay. We will return if we are in the area again. less

We visited on the hottest weekend of the summer but the staff continued to be very helpful and smiley. A special note for Michael who arranged an omelette for my husband in place of the predominantly meat based buffet and then at breakfast remembered and offered a veggie breakfast without us asking. Thanks Michael - appreciated. The hotel could do with a little updating here and there but the room, bedding and bathroom were very clean indeed. less

we both really enjoyed our stay at the shrubbery mostly due to the staff they employ, notably barb who was wonderful and made you feel at home. We had a small leak into our room due to some extreme weather during the night but have to say that when we reported to reception they dealt with it swiftly and moved us into a better room and never charged us for the next evenings meal this was in no small part down to a young man called Rhys. we are very grateful that these staff members turned what could have been a disaster into a triumph. many thanks and if we're back down Somerset way we wouldn't hesitate to book into the Shrubbery less

Really lovely room and friendly staff. We had a room upgrade which was a nice surprise. Lovely double shower. Nice coffee in the morning. The room was near the road which was a little noisy. We slept really well as the bed was really comfortable. less

Stayed on 6/6 for a night en route to south coast Nice old building. Covid secure. Friendly staff. Great breakfast and enjoyed pre ordering it. Had no hot water in the shower and a quick call saw it rectified. Little bit of traffic noise early doors but nothing of concern. Lots of parking and close to the excellent Dolphin Pub. less