Best Western Ship Hotel

I've probably stayed at this hotel for business travel at least 10 times it's conveniently located nearby food and shopping and rooms are a good size and generally comfortable. During summer it's far to hot with no A/C in the majority of rooms which makes it almost impossible to sleep or just sit and relax. Main issue is very bad noise proofing and slamming doors literally shaking the room if some socially ignorant guest doesn't care ..I was woken pretty much every night for my last stay.. Management fix the door mechanisms !! I'm afraid you've lost my business now there are a better budget options in area now. less

Well located hotel. This is our second stay here. Staff very friendly and helpful. We ate from the bar menu this time and the food was excellent. Room clean and comfortable. Overall very pleased with our stay we shall definitely return. less

I am a pilot and together with a fellow pilot we stayed one night here having landed at Fairoaks airport. Taxi via Boomerang taxis from I think Woking took us from Fairoaks to the hotel to drop off our bags and then to the Brooklands museum, price £35. The same taxi came back for us and took us from the museum back to the hotel, £20, all fairly reasonable. The next morning we needed to get back to Fairoaks and used the direct line in reception to call a local taxi firm called according to the hotel Ace Cars based in Weybridge. We failed to get a quote, but upon arrival at the airport the driver said it was £40, when we complained he said we could ring the office, we had no time for that and left it. I have since made enquiries and got a quote from Ace for the same trip, £25. When asked why the difference I got some excuse about the computer getting the postcodes wrong! THE WARNING IS GET A QUOTE BEFORE YOU COMMIT ON THIS DIRECT LINE TO ACE CARS. I have informed the reception manager of this problem who promised to put a sign up. The hotel was fine, staff very friendly, we had evening meal and breakfast both good. My room was very hot with no aircon, my fellow pilot had a room at the front of the hotel which did have aircon. less

I spent a full week on a business stay in the Weybridge area. The hotel was nicely located for walking to a variety of restaurants, easy access to cabs, and other hotels where co-workers were rooming. The hotel bar was quiet and convenient with a reasonably priced menu and helpful staff. The breakfast buffet was sparse, but they do offer a full menu. Nice, clean, and quiet (except on trash pickup day in the alley below.) less

This hotel is a delight from the moment we arrived to when we left 4 days later. The greeting at reception on check in was fast, efficient with a smiley face and nothing too much trouble. As one walked around the hotel, the staff never failed to be cheery, welcoming and lifting ones spirits to a new level of what one usually expects from staff at hotels. All the staff at the Best Western in Weybridge could not do enough from Breakfast in the dining room which was a most pleasant start to the day, to the last bid of farewell on our way back to Spain. We have never experienced such dedication at any of the hotels that we have stayed in worldwide and that includes, Leading Hotels of the World. They should take a leaf out of the book of The Best Western Ship Hotel in Weybridge and they too might go the distance of total satisfaction from guests on departure. All our dining experiences at the hotel were great. We would highly recommend the restaurant and I could imagine any special occasion to be an excellent venue at The Best Western Ship Hotel. See you all on my next visit to Weybridge less