Best Western Ship Hotel

Stayed for one night before horse racing. Room was good (nothing special though) ideal for being near several good restaurants. Breakfast is well worth having. Car park at the hotel, staff very polite. less

Really enjoyed our stay here! From check in to check out nothing was too much trouble! Hotel staff were so friendly and happy and our room was very comfortable including the bed. Breakfast was really delicious too. Would highly recommended this place! Downside is bar drinks were a little expensive And the town has very little in the way of decent shops unless you want to eat and get drunk lol! less

Booked this hotel as we were going to Sandown Park so booked. For the Friday night and Saturday night. Booked through Expedia for £162 including breakfast for the two of us. Bargain!! Check In was quick and staff were very friendly with a welcoming smile. Room 116 for myself and husband and 118 for my daughter and her boyfriend. Both rooms very spacious with lovely carpeted floor and a huge double bed that even though the pillows were hard I slept well both nights. Great complimentary toiletries and the bath was lovely and deep for a great relaxing soak Hotel bar was perfect with plenty of seating and a great selection of beers. Breakfast was a great selection of cereals/pastries/yogurts etc. Waitress was very friendly and explained the cooked breakfast choices. You can have as much or as less as you want cooked. Selection of juices I loved the hydration juice (rhubarb and zinc). I would highly recommend this hotel and we will be revisiting weather it be a breakaway or a sporting event like twickenham or the races. Thank you for a perfect stay from the Grigg/Pocock family. less

The Ship is a rambling hotel, quite quirky. Good sized room, well lit, laminate floor, no carpet, plenty of drawer space ,well decorated and clean but a big hard bed, 2 singles joined together, and terrible pillows, I had two very poor night’s sleep. There is no air conditioning, other than opening the window, not so good on a windy night. The shower over the bath was vet poor, only delivered just warm water in a weak flow, partly through the leaks from the joint at shower head. The disabled assistance bars next to the toilet are stuck to wall with soviet style mismatching bolts. No wash cloth supplied and the towels are at other side of wide bathroom, nowhere to put them more convenient for stepping out of shower. The cool water was reported and it was somewhat better the next morning, though no offer of compensation was made. There is an emergency call switch just next to light switch, very poor positioning. I managed to set this off and luckily had spotted where the re set button was in bathroom the night before. There are twin toilet roll holders hanging off wall at the same jaunty angle Breakfast is a mixture of help yourself buffet and a table service for the cooked food. £100 per night shouldn’t raise expectations too high, “we’re not the Ritz” as the receptionist said to me. less

I really didn’t enjoy the place. The hotel is very outdated with strange setup of The halls that brings to The rooms. It was during the heat wave and there was no air conditioning but just an old fan in the room. Couldn’t slip well at all less