Best Western Ship Hotel

We had an excellent Sunday lunch in Gordons Restaurant on 5th August 2018. It was all pre-ordered and pre-arranged with Linda Green who was friendly and thorough. On arrival I was greeted by Julian who was friendly .He found a member of the restaurant staff, Sylvie to show us through to the restaurant. Everything had been prepared perfectly and we were able to add our own personal touches decorations,cake etc. One week on , I am still on cloud nine at the success of the lunch. The food was excellent, Sylvie and all the restaurant staff were well organised and very professional. I was kept informed at all times of proceedings. Please pass on my sincere thanks to everyone involved. It was a specal day . Julian ,found time to sing snippets from songs to make the event more memorable. I and my family have no hestitation in recommending The Ship Hotel for any celebration. Thank you so much. less

From other reviews, I wondered if I should cancel and look elsewhere, but am very glad I didn't. Hotel is perfectly positioned fro Weybridge town, has its own private car park - plenty big enough the 3 days I was there, and excellent value for the price. Check-in was great (I think Julian? - he deserves a bonus for friendliness and service), I was told where the room and lift were. Room was small.but ideal for a single traveler, spotlessly clean, with lovely hot water from the shower. It was over 30 degrees outside, so any room would have been hot, but the fan and open window helped. Loved the courtyard to sit in with a pint, good bar service, always felt welcome/valued. Great value for the money, but lost one star as I thought that breakfast at £12 was too expensive - well cooked and presented but too dear. Will definitely go back. less

I would have liked to give a better rating.... I used to live in Weybridge and so thought it would be nice to stay on the high street for 2 nights with my girlfriend. I had travelled from Norwich and she came down from Chester. Admittedly it was the hottest days I have known in the UK and I didn’t think of the AC situation as normally not bothered in the UK. So I was very hot and sweaty when I arrived. Julien on reception was very friendly but Julien.... what an awful room you sent me to initially! What was that all about?? I walked quite a way to the back of the hotel to the room, and it was dingy and looking over a grotty bin area ... tried to phone reception but the phone didn’t work. Trudged back to reception with my case and had a word in Julien’s King Lear ... he then gave me a much nicer fairly recently decorated room overlooking the courtyard. The windows didn’t open but somebody came and opened them all the way for me. That was a relief. But there were these inside sliding windows and then massive curtains and nets which I fought with for 2 days, to try and get air into the room. There were 2 fans given... one was atrocious ... wish I had taken a pic... it had 10 years of grime on it... so that was sent off to be cleaned. The rest was ok re cleanliness. Although the Manager should try out the shower and the ridiculous shower curtain that stuck to you as the shower area was narrow. I spent the time in the room with the main door propped open with a bin and my head hanging out of the window during the night to get some air. The bar staff were helpful and nice but bar a bit soulless with the strange extension bit onto the very old bar area. I MIGHT stay again but not if the weather was very warm and I would ask to see the room first. I think Best Western with our weather getting warmer should somehow look at their ventilation problems. less

Good Hotel for the Price especially including Breakfast. Very Friendly Staff. Room was clean. We left a phone and some clothes in the Room and the staff were extremely helpful in getting everything back to us as we were quite worried. It was very quiet at night. Good Location. The second floor and Room was quite hot but due to unusual weather !!! less

The Best Western Ship Hotel, Weybridge, has an excellent Head Chef, Mayla, who prepares delicious and interesting meals fo the functions that are held at the hotel. Sunday Lunch can also be recommended. I frequently attend functions at the Ship and always find Mayla and the Staff very helpful and obliging - ready to discuss the menu and make sure everyone is happy and satisfied. less