Best Western Saranac Lake

487 Lake Flower Avenue, Saranac Lake, New York, 12983-2463, United States
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Best Western Saranac Lake

This comfortable Saranac Lake hotel ensures that guests are only a few steps or a short drive away from dozens of must-see sites as well as outdoor recreational action.

Saranac Lake hotels boast one of the best locations in New York. The vie
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
487 Lake Flower Avenue, Saranac Lake, New York, 12983-2463, United States

Reviews of Best Western Saranac Lake

Traveller Overview:
4.0 Rating: 639 reviews
Excellent 38%
Very Good 37%
Average 17%
Poor 2%
Terrible 4%
Rating

Odyssey599587, wrote review 02/09/2020

Pet and people-friendly!

We've stayed here several times over the years while visiting family in the area. It's always been a good and convenient place to say, and their (affordable!) pet-friendly capability makes traveling w... more

Owner Response
Heather Lund, Guest Services / Front Office at Best Western Saranac Lake, responded to this review
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one! Sincerely, General Manager Best Western Saranac Lake
Rating

Cathy D, wrote review 27/07/2020

This place was adequate but I was a little disappointed

We preregistered to arrive between 4-6. At 4:30 out room was not ready. A short time later we were advised that the room was ready. The room appeared to be clean but there was debris on the floor... more

Rating

Tourist698513, wrote review 07/07/2020

The Room was Left a Mess

We checked in and found old food in fridge, something brown splashed on bathroom floor, etc....it was disgusting. When I reported all of the issues to the evening desk attendant, she said then check o... more

Rating

Tricia S, wrote review 06/07/2020

Pricey but lovely

$225 for the night but it was a holiday weekend. But with the pool, fitness room and continental breakfast on hiatus while the pandemic is happening, I wonder why such a high price. But the room was l... more

Rating

Farrierhorsefly, wrote review 05/03/2020

Awesome

Nice staff and great location, we went to the location for the winter carnival. Hotel is close to activities. Plenty of snow fell during our stay and the parking area was always cleared for easy acces... more

Owner Response
Heather L, Public Relations Manager at Best Western Saranac Lake, responded to this review
Thank you so much for your awesome review of our hotel! Winter Carnal is one of our craziest times of year, and I am so happy to hear that you had such a good time here, especially with the crazy snow that happened! It is always the goal of everyone here to ensure that our guests are as happy and comfortable as possible during their stays here with us, we love sharing this beautiful area with everyone who comes to visit. I sincerely hope that we get the chance to see you again in the future! With Best Regards, Heather L Public Relations Manager Best Western Saranac Lake