Best Western Saranac Lake

487 Lake Flower Avenue, Saranac Lake, New York, 12983-2463, United States
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Best Western Saranac Lake

This comfortable Saranac Lake hotel ensures that guests are only a few steps or a short drive away from dozens of must-see sites as well as outdoor recreational action.

Saranac Lake hotels boast one of the best locations in New York. The vie
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
487 Lake Flower Avenue, Saranac Lake, New York, 12983-2463, United States

Reviews of Best Western Saranac Lake

Traveller Overview:
4.0 Rating: 641 reviews
Excellent 38%
Very Good 37%
Average 17%
Poor 2%
Terrible 4%
Rating

sjuprofessornewyork, wrote review 14/11/2020

Changes at The Mountain Lake Inn

Improvements at The Mountain Lake Hotel Review of Best Western Saranac Lake Reviewed 2 days ago Excellent customer service by clerks Dharty and Kalla. They anticipated all of our needs and went out of... more

Rating

Michele D, wrote review 26/09/2020

Dirty

Staff is very friendly. However, the hotel is dirty. In this age of Covid how can there be mold growing in the bathroom? Pool was closed, but was not stated so when we booked. Being across the street ... more

Rating

Odyssey599587, wrote review 02/09/2020

Pet and people-friendly!

We've stayed here several times over the years while visiting family in the area. It's always been a good and convenient place to say, and their (affordable!) pet-friendly capability makes traveling w... more

Owner Response
Heather Lund, Guest Services / Front Office at Best Western Saranac Lake, responded to this review
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one! Sincerely, General Manager Best Western Saranac Lake
Rating

Cathy D, wrote review 27/07/2020

This place was adequate but I was a little disappointed

We preregistered to arrive between 4-6. At 4:30 out room was not ready. A short time later we were advised that the room was ready. The room appeared to be clean but there was debris on the floor... more

Rating

Tourist698513, wrote review 07/07/2020

The Room was Left a Mess

We checked in and found old food in fridge, something brown splashed on bathroom floor, etc....it was disgusting. When I reported all of the issues to the evening desk attendant, she said then check o... more