Best Western Saranac Lake

487 Lake Flower Avenue, Saranac Lake, New York, 12983-2463, United States
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Best Western Saranac Lake

This comfortable Saranac Lake hotel ensures that guests are only a few steps or a short drive away from dozens of must-see sites as well as outdoor recreational action.

Saranac Lake hotels boast one of the best locations in New York. The vie
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
487 Lake Flower Avenue, Saranac Lake, New York, 12983-2463, United States

Reviews of Best Western Saranac Lake

Traveller Overview:
4.0 Rating: 646 reviews
Excellent 37%
Very Good 37%
Average 17%
Poor 2%
Terrible 4%
Rating

Burgoslindsey, wrote review 01/03/2021

Expensive

Over priced, hard beds and not worth your money. Room wasn't ready at check in. Had to wait 3 hours to check in. Pool is small and only 4ft deep, no spa. Terrible breakfast offered, I will give them a... more

Owner Response
Heather Lund, Guest Services / Front Office at Best Western Saranac Lake, responded to this review
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. We hope to see you again soon! Sincerely, General Manager Best Western Saranac Lake
Rating

Laurie H, wrote review 28/02/2021

Do not recommend

Very disappointed! The heater was so ok’d it rattled all night we tried to stop the rattle and loud noise by putting napkins and paper plates under the clear shield. It did not help! The room was not ... more

Rating

Freedom69577555, wrote review 25/02/2021

Not a great stay

Upon a several hour drive we arrived after check-in time to find out our rooms would not be ready for another hour or two, not only that the girl at the front desk didn’t seem to care. Not off to a gr... more

Rating

deblynne63, wrote review 13/02/2021

Good Value

Good value for the location. Could use some added touches that would make it a much more pleasant stay. Include brochures to local attractions, restaurants, etc. in the rooms or lobby. Maintenance of ... more

Owner Response
Heather Lund, Guest Services / Front Office at Best Western Saranac Lake, responded to this review
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. We hope to see you again soon! Sincerely, General Manager Best Western Saranac Lake
Rating

gammyw, wrote review 19/01/2021

Saranac Getaway

This hotel was very good. Rooms were nicely decorated, clean, amenities were good, front desk people were very friendly & helpful. Breakfast offerings were ok, but coffee could have been improved. A... more

Owner Response
Heather Lund, Guest Services / Front Office at Best Western Saranac Lake, responded to this review
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Best Western Saranac Lake