Best Western Santa Fe

4600 I-40 E, Amarillo, Texas, 79103-6200, United States
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Best Western Santa Fe

Business at Bell Helicopter and Pantex are just a couple of reasons many guests choose to stay at our conveniently located Amarillo hotel.

If youre in town for the Big Texan Steak Ranch, its just a short drive away from our hotel in Amarillo show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
4600 I-40 E, Amarillo, Texas, 79103-6200, United States

Reviews of Best Western Santa Fe

Traveller Overview:
4.0 Rating: 737 reviews
Excellent 40%
Very Good 31%
Average 15%
Poor 6%
Terrible 5%
Rating

Great1totravel, wrote review 13/09/2020

Good Hotel

The location is perfect for travel. This hotel is on the I-40 service road. This hotel offers breakfast burritos and sausage biscuits for breakfast. My room had a small refrigerator and microwave. ... more

Owner Response
Andria Keelin, General Manager at Best Western Santa Fe, responded to this review
Thank you for sharing your wonderful feedback regarding your recent stay at the Best Western Santa Fe in Amarilo! I'm happy to hear you enjoyed the sausage biscuits & breakfast burritos, we certainly miss our grand breakfast buffet, but we are still trying to provide our guests with some form of a hot grab n go breakfast! We hope you come stay with us again! You may reach out to us at 806-372-1885 if you need to make another reservation! Safe Travels!
Rating

95peggyw, wrote review 11/08/2020

Fur babies welcome!

we reserved a pet-friendly room, and there was a food/water bowl, treats and a potty pad waiting for us. The room was so clean, and large. Staff was very receptive to one small issue we had. The only ... more

Owner Response
Andria Keelin, General Manager at Best Western Santa Fe, responded to this review
We are so happy to hear that you & your fur baby enjoyed your stay with us! I'm glad you liked the extra little pet amenities in the room too! We are sorry to hear that the towels were scratchy, we just recently ordered new ones so we shouldn't have that issue again in the future. We hope that you come back to stay with us again soon!
Rating

Chuckemt1, wrote review 10/08/2020

Meh

Air conditioner and phone didn’t work, so we were moved to a room on the second floor. Kind of a pain with a dog and (spoiler alert) there’s no elevator in this hotel. Internet was terrible to nonexis... more

Owner Response
Andria Keelin, General Manager at Best Western Santa Fe, responded to this review
Thank you for sending us feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We apologize about the problems you encountered in the room regarding the A/C and Internet. We have worked with our maintenance department this week to ensure that all of those issues have been resolved. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience! If I can provide any assistance, please don't hesitate to contact me directly at 806-372-1885 or you may email me at bestwesternsantafe@yahoo.com.
Rating

Silverfins2_, wrote review 06/08/2020

Loved our Stay!

We had to stay a few days on short notice (with 2 dogs and 2 kids) due to our AC going out during 100+ temps and the staff and our room were fabulous! The pool was clean and inviting. We will definite... more

Owner Response
Andria Keelin, General Manager at Best Western Santa Fe, responded to this review
I am so happy to hear that you & your family enjoyed our property! We hope to have you stay with us again soon. Safe Travels!
Rating

kscalera0917, wrote review 06/08/2020

Best Western Stay

The hotel was decent for the price, you get what you pay for. The room was spacious for two and had a very nice mirror to get ready in the mornings. Only negative comment would be we found a cricket i... more

Owner Response
Andria Keelin, General Manager at Best Western Santa Fe, responded to this review
Hello, thank you very much for leaving feedback regarding your recent stay at our property. We are so happy to hear that you felt comfortable in our room and that you were happy with the value. We do apologize about finding a cricket in the room. In the Texas Panhandle scorching heat they tend to try to come indoors. I had a talk with housekeeping about keeping the doors closed while we clean so this hopefully won't be an issue again! Thank you for bringing this to my attention! We apologize that you were not fully satisfied with your stay with us and we would love to speak with you in more detail if you wish! Feel free to reach out to me at bestwesternsantafe@yahoo.com or call me at 806-372-1885. Have a wonderful day & we look forward to hopefully hosting you again in the future!