Best Western San Marcos Inn

I caution anyone making an on-line reservation at this location to either PRINT or SCREENSHOT the reservation details. This location switched our reservation without telling us. Unethical practices. I made a mid-week non-refundable reservation for a King with Ocean View. When we arrived to check in the room wasn't ready 'we were completely full last night'. Tired from travel we walked down to the wharf and return appx 45 min later. Room still not done. They take credit card, etc. and eventually send us to our room. It's not a King. Only now they explain -" oh your room had plumbing problems so we gave you what we have" - a crowded 2 queen room. WHY didn't they tell us earlier? They wanted to keep us from taking our business elsewhere. The temps were unseasonably hot and we didn't want to sleep in a queen without air conditioning - this hotel does not have AC. Frustrated we began to review our options when the front desk called and offered a King 'suite' with ocean view at another location, but not a BW. Exhausted, we acquiesced. The replacement was a disappointing uncomfortable outdated budget hotel. Bait and switch, unethical, non -transparent - call it what you will, but I caution you if you choose to make a reservation for this location. less

Very nice location. We would have preferred an ocean view, because the view of the back looked directly into someones back yard. It was somewhat noisy and the bathroom windows opened up to the hallway, so you could hear all the conversations in the hallway. Funky design, but otherwise ok. No bugs or anythng like that less

We spent two nights in this property externally the hotel has a moderately pleasant facade there is free parking . The reception is standard for this category of hotel checkin was very friendly as was checkout . The room on the second floor was a reasonable size but rather old fashioned and a little tired nevertheless it was presented in a clean condition as was the bathroom .Towel ,toiletries and linen were average quality , water pressure however was terrible and irritating. Sleep quality was good .There-is a complimentary breakfast which is a selection of packaged processed items including freeze dried scrambled eggs which are heated prior to serving In my opinion very unhealthy.location is excellent . In short as someone who travels worldwide six to eight months a year and is fortunate to usually stay in five star properties I was not expecting a lot and frankly I didn’t get a lot the staff are charming the location is superb but the rest leaves a lot to be desired less

My wife and I spent 3 nights here and were mostly happy with the experience. The location is close to the waterfront and the rooms on the water side have a nice view of Morro Rock. My only complaint was the beds were too hard and there was no comfortable chair or sofa in the room. less

Charming hotel. Great ocean views for just a few dollars more. Easy walking distance to great restaurants and shopping. Nice breakfast with eggs, sausage, fruit and lots of pastries. Evening wine and cheese is a nice touch. less