EVEN BETTER than the reviews
After a 860 mile drive from Carmel and reading most of the Trip Advisor reviews for Tucson I decided we should try the Best Western Royal Sun. We were greeted by Angela and she is the most pleasant as... more
After a 860 mile drive from Carmel and reading most of the Trip Advisor reviews for Tucson I decided we should try the Best Western Royal Sun. We were greeted by Angela and she is the most pleasant as others describe. Entering our cool room (outside temp at 115) and taking our things easily from the parked car we both commented This is Really a Nice Room! Spotless and refreshing! My husband is on a liquid only diet and hoped the adjoining restaurant offered soup. William, the host, was most enthusiastic and sympathetic. Lots on the menu but NO soup. William suggested he bring the box of soup and he would heat it up in a bowl. And the chef fried an egg (not on dinner menu). I had a piece f meatloaf and glass of house wine from the bar. Delicious! William, Angela, the comfortable bed and linens, good shower made our stay one of the best on our journey. Highly recommend this over the generic chain hotels. Oh I forgot to mention: after checking into our room the phone rang?!? Angela from the front desk checking on us to make sure everything was ok with the room. And to assure us someone was at the front desk 24 hrs. We left early before the restaurant opened for our complimentary breakfast prepared from an extensive menu. Not the typical breakfast bar.
I never write but always read and use travelers reviews. I am so impressed with this hotel I felt compelled to share with others. less
General Manager, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
It was a pleasure having you stay with us at Best Western Royal Sun Inn & Suites and an even bigger delight hearing your wonderful words regarding our staff. Our staff always strives to go above and beyond to make our guests feel welcome. We will be sure to pass along your praise! We're glad you enjoyed your clean and comfortable room and can't wait to welcome you back next time you are in the area.
Neil Shah (GM)