Best Western Royal Sun Inn & Suites

1015 N Stone Avenue, Tucson, Arizona, 85705-7748, United States
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Best Western Royal Sun Inn & Suites

This nine-time winner of TripAdvisor Excellence award winning hotel offers free cooked to order breakfast at the Bumsted At Wonderwall Restaurant & Bar. This luxuriously landscaped resort style Tucson hotel features a fishpond, fountain and picnic ta show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1015 N Stone Avenue, Tucson, Arizona, 85705-7748, United States

Reviews of Best Western Royal Sun Inn & Suites

Traveller Overview:
4.0 Rating: 1559 reviews
Excellent 51%
Very Good 29%
Average 11%
Poor 4%
Terrible 2%
Rating

robingQ3528XB, wrote review 17/05/2021

Overnight stay

We were traveling from California to Florida . Tucson was our first and last stop. After staying there the first night we decided to stay there on the return trip as well. It was very clean and comfo... more

Rating

taz8569, wrote review 11/05/2021

Worst Western is More Like it

I have stayed at MANY Best Westerns and have always had a nice time, and have stayed at this particular one before. Unfortunately this stay at this particular Best Western wasn't that great. The bed w... more

Owner Response
General Manager, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
Dear Taz, Your feedback is valuable as it helps us improve. While we're glad our wonderful staff impressed you, we apologize for any issues with the bed and hot water as well as for any concerns about safety. We'll pass your comments along to the appropriate staff members, and we hope your next trip goes more smoothly. Neil Shah (GM)
Rating

Tina H, wrote review 11/05/2021

Too good to get up early

We enjoyed a quick comfortable stay. He enjoyed the sitting area, I enjoyed the jetted tub, and we both enjoyed the comfy bed. Too bad we slept in because breakfast menu looked yummy! Easy check-in an... more

Owner Response
General Manager, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
Dear Tina, It's always a pleasure hearing from our guests. We're glad our comfortable rooms had everything you needed for a restful visit. The next time you're in town, please come see us again. Neil Shah (GM)
Rating

rlafe, wrote review 10/05/2021

Dirty and loud

I booked this room as an overnight in-town getaway. Living in Tucson I was concerned with the location but read the reviews, many of which stated they felt safe and enjoyed their stay. I booked a king... more

Owner Response
General Manager, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
Dear Rlafe, It was a pleasure to have you stay with us during your recent in-town getaway. We sincerely appreciate you taking the time to provide us with a review. We strive to provide a perfect experience for all visitors and deeply apologize that our property did not meet your expectations or ours. We have notified our staff about your comments to ensure they do not happen again in the future. Thank you for notifying us and we do hope you will consider visiting us again in the future so that we can improve your perception of our hotel and provide you with the level of service that you expected and deserve. Neil Shah (GM)
Rating

Inspire58651899348, wrote review 02/05/2021

Pricy for this Best Western

I've enjoyed BW hotels, however, this is more like a Motel instead of a hotel. There is no elevator and the noise level from people outside is apparent. They do leave earplugs in the room. Also, the... more

Owner Response
General Manager, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
While you were able to enjoy our clean accommodations and well-equipped rooms, it appears that we have some work to do. You can be confident that our team will discuss your comments as we work to improve overall guest satisfaction. We apologize for any aspect of your visit that was less than ideal. We would love another chance to impress you the next time you are in the area. Neil Shah (GM)