Best Western Royal Sun Inn & Suites

1015 N Stone Avenue, Tucson, Arizona, 85705-7748, United States
based on 1512 reviews Trip Advisor Logo
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Best Western Royal Sun Inn & Suites

This seven-time winner of TripAdvisor Excellence award winning hotel offers free cooked to order breakfast at the Royal Sun Restaurant and 2-for-1 drinks at the bar. This luxuriously landscaped resort style Tucson hotel features a fish pond, fountain show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1015 N Stone Avenue, Tucson, Arizona, 85705-7748, United States

Reviews of Best Western Royal Sun Inn & Suites

Traveller Overview:
4.0 Rating: 1512 reviews
Excellent 51%
Very Good 29%
Average 11%
Poor 4%
Terrible 2%
Rating

beckywE1292TL, wrote review 29/11/2020

For Thanksgiving

Our stay was Awesome great Hospitality was great everything was great the room was wonderful very Clean& very comfortable. Recommend This place.know one bothered us & very nice staff! Thank you we wil... more

Owner Response
General Manager, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
Dear Becky, We want everyone who stays at Best Western Royal Sun Inn & Suites to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our attention to cleanliness and service impressed you. Thank you for your kind words. We look forward to seeing you again soon.
Rating

Navigate280810, wrote review 21/11/2020

Friendly service, great clean room

I stayed at the Tucson Best Western on Stone Avenue because it was nearest where I needed to be. Although it's not the best part of town, you couldn't notice at the hotel. My room was super clean and ... more

Owner Response
General Manager, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
How wonderful to hear that Best Western Royal Sun Inn & Suites is one of the cleanest places you've stayed! We're thrilled our location worked well for your visit and that you had a comfortable night's sleep. The next time you're in town, we welcome you to stay with us again.
Rating

essayhuff, wrote review 19/11/2020

A Mildewed Room

The motel was not crowded due to Covid 19, so I don't know why we were placed in one of only two rooms that was tucked in a hallway behind another building, where it never got any sunlight. Also not ... more

Owner Response
General Manager, Agency / Consultant at Best Western Royal Sun Inn & Suites, responded to this review
Thank you for taking the time to share your feedback. However, we are sorry to know you were not impressed with your room. We wish you would have alerted us during your stay as we would have been happy to assist. Your concerns will be looked into, and while we are not able to change the past, we hope for another chance in the future to wow you.
Rating

Yumanbean, wrote review 24/08/2020

The room wreaked of smoke

Room wreaked of cigarette smoke. Motel was sold out so no other room available unless I spent another $65. Asked the desk to get someone to deodorize it while I was out for dinner but they didn't. Coc... more

Owner Response
Neil Shah, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
Hi, Thank you for completing the survey regarding your recent stay at our property. Our job is to offer our guests clean & comfortable rooms with superior service. We clearly failed doing that for you & we are deeply sorry for that. We will be sharing the details of your experience with our staff & we will work on paying attention to details while cleaning & inspecting our rooms. We cannot thank you enough for letting us know the details of your experience as it will help us create better experience for our guests. I hope that you will accept our apologies & consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (520) 622-8871.
Rating

JustaCruzan, wrote review 19/03/2020

Trip to Tucson to see Saguaro National Park

This property consists of several disconnected buildings adjacent to one another and laid out in sort of an "L" shape. My room was in the building connected to the lobby on the ground floor. There w... more

Owner Response
Neil Shah, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
Hi, Thank you for choosing to stay with us; we appreciate the business. We know you have many choices & we truly appreciate you choosing to stay with us. We look forward to seeing you back soon.