Great Location, Professional Staff, but Stop put the dogs in the corners
The location is great for a visit to the University and to walk my dog in the neighborhoods around the Inn. The property is very well maintained by the staff. The young man who checked us in was aweso... more
The location is great for a visit to the University and to walk my dog in the neighborhoods around the Inn. The property is very well maintained by the staff. The young man who checked us in was awesome. Initially, I had a room under the stairwell across from the ice/pop machines. The young man was able to move me away from the dungeon room and explained the pet friendly rooms are at the corners. This message is for management...don't put pets in the dungeon rooms (corners). I had to walk by the 'pool area' to get to my room---a no no in my book. There is a first floor wing completely away from the pool near the parking area. I would suggest making those first floor rooms 'pet friendly.' Just a thought. Overall, because of the young man at the front desk I would visit again. less
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. We know you have many choices & we truly appreciate you choosing to stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
We hope to see you back soon.
Neil Shah (GM)