Best Western Royal Sun Inn & Suites

1015 N Stone Avenue, Tucson, Arizona, 85705-7748, United States
based on 1493 reviews Trip Advisor Logo
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Best Western Royal Sun Inn & Suites

This seven-time winner of TripAdvisor Excellence award winning hotel offers free cooked to order breakfast at the Royal Sun Restaurant and 2-for-1 drinks at the bar. This luxuriously landscaped resort style Tucson hotel features a fish pond, fountain show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Royal Sun Inn & Suites

Traveller Overview:
4.0 Rating: 1493 reviews
Excellent 51%
Very Good 30%
Average 11%
Poor 4%
Terrible 2%
Rating

Rosie G, wrote review 28/01/2020

Trying trip made better

My husband and I stayed for 10 days and we were treated with the up most respect and kindness. My husband under went surgery so our stay was not for pleasure but the staff was so understanding and tri... more

Rating

dandG3554DE, wrote review 28/01/2020

Sketchy Neighborhood

Booked this motel not knowing anything about Tucson neighborhoods. Needless to say my wife and I were a bit concerned about the neighborhood when we were in route within a mile of the motel. Seedy... more

Rating

cbixie, wrote review 21/01/2020

Noisy, unpleasant appearance.

We knew we were in trouble when we walked in the bathroom and they had complimentary earplugs. Noisy room, public bathrooms were beyond disgraceful, overall not a pleasant atmosphere. The food at th... more

Owner Response
Neil S, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
Hi, Thank you for completing the survey regarding your recent stay at our property. Our job is to offer our guests clean & comfortable rooms with superior service. We clearly failed doing that for you & we are deeply sorry for that. We will share your comments with our team & address the issues you have mentioned right away. Sincerely,
Rating

slbiad, wrote review 21/01/2020

Very Clean

This hotel appears to be old, but it is very clean and nice! Obviously newly remodeled, comfortable beds and clean bathroom!!! Most important thing in my opinion. Nice breakfast facility and very help... more

Owner Response
Neil S, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
Hi, Thank you for your compliments to our staff and I am also happy to hear that you enjoyed our breakfast. We have recently renovated our restaurant & bar & I am happy to hear that you had a great time. Sincerely,
Rating

Quest89158, wrote review 17/01/2020

A Dump

When I arrived late at night, my room had not been cleaned. I didn't eventually get into the room until 1:30 a.m. and was so tired, I missed half the event that was the purpose for my travel. I couldn... more

Owner Response
Neil S, General Manager at Best Western Royal Sun Inn & Suites, responded to this review
Hi, Thank you for providing us with your review from your stay. I deeply apologize that we did not meet your expectations for your stay. We value our guest’s opinions and strive to improve when we fall short. It is my hope that on your next visit to Tucson, we can provide you with excellent service and a comfortable room and exceed your expectations. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!