Old and run down would not recommend, not sure how it became a BW Plus as it was so run down
14/04/2019 Susan R, Grande Prairie, Canada
We felt very unsafe we think drug dealers were staying there the Police and Security patrolled the premises all night, not a nice feeling for family. Very run down and old beds were wore out and not c... more
We felt very unsafe we think drug dealers were staying there the Police and Security patrolled the premises all night, not a nice feeling for family. Very run down and old beds were wore out and not comfortable at all. Would not recommend less
BWPlusB, Director of Sales at Best Western Plus Barrie, responded to this review
Thank you Susan for taking the time to review our property. Our hotel was renovated in 2017 and rebranded to a Best Western Plus, our guestrooms & public areas are all newly renovated. The beds are also only 2 years old, if yours was uncomfortable I hope you called down to the desk to ask for a room change or a new mattress cover as we would have been able to assist you with that. As for the Police and Security, yes our local Regional Police do patrol our neighbourhood and will as a courtesy drive through our parking lot during busy weekends, we do have on-property Security who also patrol the hotel nightly. They do so to ensure the safety of all our guests. If at any point during your stay at our property or any other hotel, you feel unsafe please call down to the front desk as our primary concern is the safety and wellbeing of all our guests at all times.