Best Western Royal Inn

The hotel parking spots are very narrow and on a slope. The room we stayed in was clean and smelled fresh. We stayed in room 301 which is on the end of the building closest to the main road and it was very loud and it sounded like you were at a race track. I did not use the high speed internet so I cannot comment on it. Breakfast was very good with a good variety of items to eat such as eggs, sausage, biscuits & gravy, hot make your own waffles, fruits, cereals, and pastries. Overall, the hotel is a good value and I would stay again, just not in room 301. less

On our way back from Daytona we wanted to make sure we stopped so we could see Rock City and Ruby Falls. Hotel is located right off the interstate and only minutes from the attractions. Beds are comfortable water pressure was good. less

Horrible experience overall. We should have let our first impression guide us, but the room was nonrefundable, so... Anyway, the main parking lot is on a slope, and the spaces are very narrow. Not the best for any non-compact car. On check-in, the lobby smelled like mothballs and cigar smoke. Attendant was professional and courteous. Was issued room keys for a non-smoking room. Non-smoking room smelled faintly and persistently of smoke, and the wall-unit AC did not effectively cool the room. It was, however, effective at generating huge pools of water overnight... we woke up to standing water on the floor that all of the hotel towels in the room were unable to soak up. A run by the breakfast bar resulted in the discovery of ants all over the orange juice machine (the lobby clerk informed me that they were "after the sugar." Thanks, I know how ants work... I am more concerned with their presence than their dietary habits... and the OJ itself did not look like a food product intended for humans.) Lobby still smelled like mothballs and cigars. Reported the AC/water issue to the assistant manager on checkout, and received something like a $20 discount. She probably would have offered a further reduction, but the point wasn't to get the room comped... just wanted to GTFO at that point. This experience hurt my confidence on the BW brand. Definitely will not return to this location. less

The hotel was really good value for the price. The rooms were clean and the hotel appeared to be well maintained. There are restaurants nearby that are within walking distance. Easy access to drive to explore Chattanooga attractions like Rock City and Ruby cave. Would definitely stay here again. less

Parking right away was a negative for us, so we parked further down by the end of the road by the dead end. If you open your car door on the inclined parking you would be sure to hit the vehicle next to you. Our room was cleaned and smelled nice. HOWEVER, don't get room 301! You hear the traffic all day and night long It was very noisy. Pool was ok but no filter was on and many leaves in it even though it was open for guests to swim in.Breakfast was great and appealing! Walmart was in the back of this motel and so are many other well known shops. less