Family holiday at the Royal
14/04/2019 donaldl304, Edinburgh, United Kingdom
This hotel is an ideal location to stay in Jersey, being a short walk away down into the centre of St Helier. with really friendly and helpful staff. The hotel also has a car park onsite if you happen... more
This hotel is an ideal location to stay in Jersey, being a short walk away down into the centre of St Helier. with really friendly and helpful staff. The hotel also has a car park onsite if you happen to have a hire car like we did. It is small, but we always had a space, in any case there is additional parking at the Monterey Hotel about 5 minutes walk away.
We had a family room which turned out to be two rooms with an interconnecting door which was ideal as it meant the children had their own space and toilet away from us. The rooms are good quality and spacious, which all the usual items like tea/coffee, toiletries etc. No complaints at all.
On site there is a good restauarnt serving the breakfast or quality evening meals. There is also a bar which again serves good food and a good selection of drinks. There are other comments on here as it contains a lot of older men getting drunk, yes there was a few regulars around while we stayed and yes they did have some colourful language at times but the bar staff did point out that we had children and they did tone it down, but I have certainly heard far worse before now in many a bar.
If you stay here you can make use of the pool, hot tub, steam room and gym facilities at the Monterey, which was fun for the children and relaxing for us.
A special thanks has to go to the management of the hotel as we had originally arranged to take my father along as well, but he couldn't make it as he had to get an operation and was out recovering at the time. The booking we had for my father did not have any refunds but the hotel went out of their way to refund when they didn't need to. Top marks all round just for this.
All in all if I was back in Jersey I would certainly stay here again. less
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review
Thank you for your feedback and custom at our Best Western Royal Hotel. We are delighted we suited you for your family stay at our town centre hotel. Your comment that you would certainly stay with us again is appreciated. We occupy a large site and have great public indoor and outdoor areas which is increasingly rare in our experience these days for a town centre.
Thank you again for taking the time and trouble to give us your feedback.