Great room, friendly staff and tasty food
24/07/2016 Musgrove1991, Newcastle upon Tyne, United Kingdom
Stayed for three nights, and after getting lost trying to find the hotel, eventually got to it! Met with a friendly face at the front desk, who explained everything about the hotel - meal times/breakf... more
Stayed for three nights, and after getting lost trying to find the hotel, eventually got to it! Met with a friendly face at the front desk, who explained everything about the hotel - meal times/breakfast, wi-fi and parking etc. Parking lot was a little tight at times but lovely and secure!
The rooms were not too big, but I'd say big enough. Lovely comfy beds, nice big bathroom too and the sun terrace was ideal.
I'd think about adding a fan and hair dryer to the rooms but apart from that, nothing to complain about! Location was superb, ten minute walking into the centre or a short drive to the beaches!
The evening meal was very nice, and the breakfast was probably the best I've had in a hotel.
The staff on the front desk and the restaurant were superb.
Even though I'd say the hotel was more catered for the 40's above age range, I'd recommend it to younger couples. less
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review
Thank you for your views on our BEST WESTERN Royal Hotel, St. Helier. These are much appreciated. We feel too that we are superbly located near the centre of St. Helier, by the new Millennium Town park. We are so pleased that you found a great many aspects of the hotel to be to your liking.
Our catering team are delighted with your kind comments as are our staff in general at the hotel. Thank you.
Bedrooms vary in size as we are long established, since 1842, and our beds are from a leading brand manufacturer with a regular replacement programme.
All bedrooms have hairdryers in a drawer. We have found, in common with many other hotels, that guests like the flexibility of a portable hairdryer as opposed to a fixed unit. We do try to be vigilant that these are present for guests. Likewise, many bedroom do have electric portable fans and we carry a stock of these items at our reception also.
Finally, Thank you once again for your kind comments and custom. We hope to have the pleasure of welcoming you back at a future date.