Best Western Royal Hotel

Staff helpful & friendly, room and bed clean and comfortable, adequate modern decor for an old hotel. Toilet and shower over bath clean and tidy. Car Park small get in first and stay there as parking an issue elsewhere. Evening meal in hotel restaurant very good, but hotel Bar 27 stuffy and bar meals not so good! Hotel Buffet breakfast good, (2 only gripes get a deal with a bakery for better bread to make toast instead of Packet Sunblest from Costcutters across the road and duty manager tell male staff member not to drink apple juice from jug when filling up in kitchen next to buffet area, he was seen and put us off having fruit juice with breakfast!.. less

We stayed five night at this hotel during a recent holiday. The hotel is a little tired in places but is clean with exceptionally helpful staff. The room we stayed in 209 was not the largest of rooms but serviceable with a good WiFi connection. The room partially overlooked the roof terrace so no problems with road noise. The shower in the bathroom was a disappointment as the water pressure was quite low unless you wanted a cold shower. We had one evening meal in the restaurant, were the menu is changed every evening, the service was very good and the food was of a good standard. We had breakfast every morning which was a mixture of full english and continental. Service again was excellent with all staff being very helpful and offered extra help to some of the older guests. The one issue with breakfast was the queue to be seated, at one stage there was six couple waiting to be seated, I saw this as a staffing issue rather than the staff who worked tirelessly, with a willing smile. We frequented the the public bar most nights were we were looked after by Catalin who I believe was the bar supervisor and his helpful assistant Corina. We ate in the bar one evening which was typical pub fayre but all prepared in the same kitchen as the restaurant food so of a good standard. The staff made our stay very enjoyable with a huge thank you to all less

The four of us stayed here when we visited Jersey. The staff were very helpful and attentive. The room we had was very nice, very clean and well equipped, we even had a four poster bed, although this did make the room seem a bit dark, but still very nice. Breakfast in the Seasons restaurant was great with a good choice of food and efficient waiters and waitresses. Bar 27 was really good. The staff here were superb, helpful and polite and good to talk to. We ate in here several evenings and the food choice and quality were great. Would definitely stay here again. Thanks to all the staff for making our holiday so enjoyable. The only downside was that our room was on the front of the hotel and the noise from the road was quite intrusive. less

An extremely well run hotel, with excellent, efficient and friendly staff.The table d'hote dinner was of exceptional quality, with plenty of choice. Booking through the efficient CI travel agency on Jersey produced a very good rate at the hotel. Good to see an hotel using internal (corridor) fire doors correctly - for a welcome change to normal! Reliable, fast wifi in our bedroom on the second floor. Recommended. less

We stayed at the Best Western for 2 nights 10th & 11 Sept when visiting the island to watch our team play rugby against Jersey. The hotel is clean, full of character and the staff were extremely friendly and helpful. We liked the bar which has a very nice ambience and the food served was excellent. The male singer on Sunday evening was very good and a pleasant surprise. We really enjoyed our stay and would definitely recommend this hotel. We will stay here again the next time we visit Jersey. less