Welcoming, clean, friendly. Brilliant Best Western Royal
28/10/2019 Caralyn W,
We arrived from an airport transfer before 8.30 am, hoping to be able to leave our luggage so we could go out for breakfast. We received a lovely warm welcome. Only to be told our room was ready for u... more
We arrived from an airport transfer before 8.30 am, hoping to be able to leave our luggage so we could go out for breakfast. We received a lovely warm welcome. Only to be told our room was ready for us and would we like to have breakfast. A perfect start to our holiday. After an ample breakfast that catered for both of our very different tastes, fruit cereals and pastries for me while my husband had a full English with fresh toast, all served with a pot of tea. We left our our sixth day after having stayed half board. The selection of food for dinner was of a very high standard and the waiting staff amazing. The supervisor I think Maria welcomed us each time. On our last day she wasnt working and we actually missed her company. Saying that all of the staff were polite, descrete and professional definately added to our stay. We had a flushing issue with our toilet which we reported on our way out one morning it was sorted on our return. We enquired at reception how to book a coach tour, the helpful receptionist organised it for us and paid the company. Nothing was to much trouble.
Definately recommend this hotel we were made very welcome. less
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review
We are so pleased that you enjoyed our town centre Best Western Hotel. Thank you for your feedback.
Our Royal is an 89 bedroom AA 3 Star Silver Award hotel with an AA Rosette. Our Bar 27 is a popular more cosy bar for those travelling to Jersey in the winter months and serves fresh food in comfortable surroundings.
Thank you once again.