Best Western Royal Hotel

Only stayed one night here as we got put up by Easyjet is this hotel, when our flight was cancelled due to fog. The hotel was great, with a lovely friendly bar, just a short walk to the town centre, room was quiet, spacious, clean and comfortable with tea and coffee making facilities, an iron and ironing board and toiletries, we even had access to a large balcony area. Excellent staff all extremely friendly and very helpful, they even arranged a early continental breakfast for us in our room the following morning as we had to leave early to catch our rearranged flight. I have no problem recommending this hotel to others. Couldn’t fault it. less

What a amazing hotel, from the moment we walked through the doors,the staff were lovely,we had a beautiful room on the 3rd floor lovely a quite, the food we had was amazing, our first night the restaurant wasn’t open, but they laid a table for us in the bar, and the quality of the food was as good as any restaurant, the 2nd night we went in the restaurant and was not disappointed, Maria looked after us,what a lovely lady,she made our evening, I would like to say thank you for the best birthday weekend I have had, and am looking forward to returning soon. less

Excellent staff all extremely friendly and very helpful. Food throughout our stay was outstanding with a great choice and well presented .I would eat here anytime an excellent restaurant.Everywhere clean and very tidy. A popular hotel just a short walk to town centre but just out of the hustle and bustle of the centre. Well Recommended. less

I really liked this hotel. It was properly clean (rare these days) and the staff were lovely. The tea tray in the room was really good. I was impressed by the hot chocolate, and there were plenty of biscuits, which was good because I arrived late and hadn't eaten for a very long time, but had to get up early, so just munched some biscuits before going to bed. The breakfast was really tasty. There was a buffet, but also table service. All the hot stuff was cooked to order. It was so lovely. The staff were really helpful, it was hovering around 0C when I was there and I asked for a heater for my room and the staff brought it up and it soon made the room toasty. There was one downside though, the bathroom obviously hadn't been updated since the 1980s when Bergerac was in town, but that it was clean. My greatest concern though was that it was like a walk-in freezer. It was like having a bathroom without walls it was that cold. The radiator in there was on full blast, but had absolutely no effect. My colleague said his bathroom was a normal temperature, so my advice is to just avoid room 119 in the winter. It obviously has no insulation. less

We held our Wedding Evening here in the function room downstairs for 120 people and it was perfect! Mariusz (the hotel manager) and the hotel team were very accommodating, friendly and nothing was too much trouble for them. The chef had some great ideas for our festival theme and our guests loved the food! Rooms and breakfast spread fantastic. One of the best hotels in Jersey for hosting large events. Thank you less