Best Western Royal Hotel

The room we stayed in was a family room which was very well presented and had everything we could have asked for. The stall on arrival were very friendly and helpful and offered us loads of useful information on the local area. The staff throughout our 5 night stay were equally as pleasant and helpful. The food served in the bar was very tasty and although quiet, the bar had a lovely atmosphere. The only drawback was our room faced onto a busy street which got quite noisy on occasion but this didn’t interfere with our overall enjoyment of our stay. less

This hotel is an ideal location to stay in Jersey, being a short walk away down into the centre of St Helier. with really friendly and helpful staff. The hotel also has a car park onsite if you happen to have a hire car like we did. It is small, but we always had a space, in any case there is additional parking at the Monterey Hotel about 5 minutes walk away. We had a family room which turned out to be two rooms with an interconnecting door which was ideal as it meant the children had their own space and toilet away from us. The rooms are good quality and spacious, which all the usual items like tea/coffee, toiletries etc. No complaints at all. On site there is a good restauarnt serving the breakfast or quality evening meals. There is also a bar which again serves good food and a good selection of drinks. There are other comments on here as it contains a lot of older men getting drunk, yes there was a few regulars around while we stayed and yes they did have some colourful language at times but the bar staff did point out that we had children and they did tone it down, but I have certainly heard far worse before now in many a bar. If you stay here you can make use of the pool, hot tub, steam room and gym facilities at the Monterey, which was fun for the children and relaxing for us. A special thanks has to go to the management of the hotel as we had originally arranged to take my father along as well, but he couldn't make it as he had to get an operation and was out recovering at the time. The booking we had for my father did not have any refunds but the hotel went out of their way to refund when they didn't need to. Top marks all round just for this. All in all if I was back in Jersey I would certainly stay here again. less

Really disappointed with the hotel. It had great reviews BUT. Bar was full of 50 year old men getting very very drunk with extremely bad language and very loud. Really could not take our daughter there so had to take our wine upstairs. less

We were at this hotel as part of a prize we won, the food was amazing with great choice in the restaurant and bar/ restaurant. Staff were really helpful and friendly. Lovely clean room and beautiful bathroom. less

My wife and i stayed from Thursday to Sunday recently. The hotel was very quiet on the Thursday evening when we had dinner in the restaurant. We had booked with Secret Escapes and dinner on the first night was included. Pea soup is not something that I have ever experienced but it was very good and a bit different. I also had beef wellington , for which I paid a supplement, and again this was good. Breakfasts were alright but the croissants looked a bit overdone. We used the car park and had no problems parking our Fiat 500 hire car. That said I would not have wanted a bigger car as space in the car park was bit tight. Overall a good stay. I would be happy to return next year. less