Best Western Royal Buriram Hotel

I got more than I expected at this location. The room was clean and comfortable. The staff was friendly and efficient. The wifi was strong and consistent. And the breakfast had more delicious choices than I anticipated. There was an egg station, cereal, yogurt, juice, toast, cakes, croissants, soup, rice congee and several other Asian choices. The only thing i thought a bit strange was the 500 baht key deposit. less

Buriram have many hotels in this price range with more facilities and new room. For my opinion, price is to high from what I got. Moreover, staffs at F&B did their job well but with out smile which is the most important thing for service. (Housekeepers and front desk are excellent) less

We booked 3 nights with groupon for 3 people. We had a very warm welcome from all of the staff.our rooms were very comfortable and very clean .the evening meals were of a very high standard with a good and varied menu.it was a very successful visit a d we would definitely recommend it. less

We have stayed here yearly since it opened but i must say its going down hill a bit. Some staff are great, others either ignore you or treat you like an inconvenience to them and your stopping them from watching their phone. The staff also do not reply to emails or adhear to any requests you make. We alsohad a problem with the booking which was direct with them for 2 adults one child and paid for a bed for our child, only to be told we would have to pay extra again for the extra bed to be put in the room. Seems like they are trying to get more money out of people for no reason. Will be going elsewhere for next year, probably Amari. less

Nothing to say: what a place. We went there 2 nights for a our soulmate party and we used the suggestion from Mr.Mario from Sombat Tour. He was perfect. The hotel is in good posiition, well served and great host. All the staff speak a decent English. Great job Mario, great job best Western less