Best Western Riverfront Inn

Reserved 2 queen bed room for 3 women traveling together. At hotel was given 2 doubles. Not enough room. Clerk so rude and did nothing to help. Said they didnt have queen beds yet is on the website. Told me I could have a king room that was vacant but had to pay rack rate. Beds were very old and saggy. One woman hit her ankle on a piece of metal sticking out of the box springs, causing a huge bruise and swollen ankle. First and last time staying at a Best Western. less

Clean and Friendly. I feel like I am at home when I stay. We Love to Stay at the Best Western in Marinette WI. The only place I will stay when I am in the area. the hotel is consistently updating the building so it is always fresh. less

Very disappointing stay at the BW in Marinette. We were guaranteed an early check-in, at least by noon so we could get dressed for son's wedding at 2:00pm, as we were traveling from a long distance away. After finally getting into the room at 1:00pm, my wife was going to take a bath but there was not stop for the tub. She inquired with the young man who was cleaning the rooms and was told they didn't have any and that she should try using a washcloth over the hole to stop the water from leaking out too quickly. Eventually (long after we were gone to the wedding) a stop appeared in our room but it didn't fit the hole in the tub. As she was bathing, there was a knock on the door. A man said that the tub was flooding the kitchen and he needed to get in right away to fix it, so my wife had to end her bath and didn't have time to wash her hair prior to our son's wedding. So much for that! Things continued to go from bad to worse. Room keys did not work because of a broken lock. Was not aware of this until evening when a babysitter was going to watch our granddaughter in our room and all 3 keys that we were given would not work. Repair man came up there to fix it...took quite a while so the babysitter's mother stayed in our room with her as there was a strange man in the room. Therefore, she missed the wedding reception. Our first and last stay at the BW in Marinette!!!! Definitely do NOT stay in Room 203. I think it's jinxed!!! less

Outstanding value, excellent service; downtown location is a plus; probably the best hotel in town and certainly the best value; highly recommended; will stay there everytime in am in that area; breakast is included less

I travel weekly staying at thousand of hotels across the country on business and have never encountered this. The iron in the room bolted to the ironing board! The cord attached to the iron wasn’t long enough to reach the board making it a struggle to iron my clothes and I burnt myself in the process. I guess Best Western views their guest a thief’s!! Stealing a a cheap Walmart iron? Absolutely ridiculous. The mattress in the room are not comfortable and worn out. They sag in the middle. Never again Best Western, I’m not a thief less