Needs updates for sure.
Our room, instead of queens had two full beds. The beds were old and uncomfortable. We asked for a pack n play. They didn’t have one. We asked for another roll away bed. They told us they didn’t have ... more
Our room, instead of queens had two full beds. The beds were old and uncomfortable. We asked for a pack n play. They didn’t have one. We asked for another roll away bed. They told us they didn’t have one. Then I asked for a cot - she begrudgingly told us they had one. The staff was very rude and felt like they didn’t want to help us. When they brought the cot up - it felt like a bed of coils. Unpadded and so uncomfortable.
The faucets were breaking both in the sink and the shower. They were loose and the shower handles wouldn’t turn off. And the bathrooms were so small.
The rooms were hot and uncomfortable.
The breakfast was acceptable. They included eggs, sausage, hash browns, cereals, oatmeal’s, and additional bread assortments, and yogurts. Not the best but not the worst.
The hot tub was closed which was disappointing. But the kids had fun in the pool.
I think the biggest disappointment was how uncomfortable the beds were. This place definitely needs improvements and updates. less
Bonnie Menacher, Other at Best Western Riverfront Inn, responded to this review
I sincerely apologize for the issues you had during your stay. Our 2 bedded rooms are doubles, our Queen bed has only one bed in the room. I will talk with the front desk staff about the pack n plays and rollaways. Again my apologies.