Great location and excellent front desk service. Comfortable overnight stay.
Good downtown location. Excellent front desk service - very pleasant & helpful. Room was clean. Bed was very comfortable but very hard for short people to get into. Those 20+ inch mattresses might... more
Good downtown location. Excellent front desk service - very pleasant & helpful. Room was clean. Bed was very comfortable but very hard for short people to get into. Those 20+ inch mattresses might be very comfy but you need a step ladder to get into bed!!! Coffee in room was decaf only; no regular. A thunderstorm had knocked out the cable so there was no TV that night. When I went to plug in the coffee pot the next morning, the breaker popped knocking out the lights, coffee machine, radio, TV, lamp. The only thing that worked was the vanity lights. So no coffee in the room. This was reported to the front desk when I checked out. Don't know if it was fixed right away or not. Breakfast was pretty slim. No buffet style due to the Coronavirus. They didn't even offer a Grab & Go bag. less
William Driggs-Campbell, Guest Services / Front Office at Best Western Red Hills, responded to this review
Thank you for staying with us and for your kind words about the front desk! As a fellow coffee addict, I apologize from the bottom of my heart about there only being decaf. We have followed up to make sure this crime against good mornings doesn't happen again.
In regards to the TV situation, I wish Mother Nature was a more compliant member of our team! We hope you will pass through Kanab again and let us help you in your adventures in beautiful Southern Utah.
Safe and happy travels!