Best Western Red Hills

Friendly and helpful service at the front desk. Refreshing pool, clean room. Just a bit outdated. There is a deck to enjoy your morning coffee on which was nice. Would stay again, but would be nice if they renovate the rooms. less

Good downtown location. Excellent front desk service - very pleasant & helpful. Room was clean. Bed was very comfortable but very hard for short people to get into. Those 20+ inch mattresses might be very comfy but you need a step ladder to get into bed!!! Coffee in room was decaf only; no regular. A thunderstorm had knocked out the cable so there was no TV that night. When I went to plug in the coffee pot the next morning, the breaker popped knocking out the lights, coffee machine, radio, TV, lamp. The only thing that worked was the vanity lights. So no coffee in the room. This was reported to the front desk when I checked out. Don't know if it was fixed right away or not. Breakfast was pretty slim. No buffet style due to the Coronavirus. They didn't even offer a Grab & Go bag. less

We chose Best Western because we have had success as we travelled across the US for 10 days. This was not the case here. The hotel room was dirty (hair on floor & in the shower). A/C in room was loud and not great. The breakfast was weak even in this time of COVID. 2 boxes of cereal out and no milk. Bread was stale. I wouldn’t stay there again there are so many other choices in the area less

Again,I am scratching my head on how this place could get so many good reviews. The first thing I was struck with when walking in the room was the odd odor; a combination between musty and mildew. It wasn’t helped by leaving the door open, because it smelled the same way just outside the door. Our double queen room didn’t look much like the pictures on the website. The carpet was visibly soiled and the bed linens were old and thin. The small toilet/shower room had been nicely updated but the seat on the new toilet was of cheap ill-fitting plastic. The vanity area had a nice new light/mirror combo and granite counter with new sink and fixtures however it was retro fitted on top of a visibly dinged up old wooden vanity...who would do something like that?? The bed was ok, but I did wake up in the morning with a crick in my neck. The breakfast room was huge with plenty of tables but the food variety was vary meager. Motel location is first rate, right on the main drag with a great cafe next door. However, I would absolutely not recommend staying here. less

Located in a beautiful setting. The staff was friendly and rhe room was clean. Close walking distance to shopping and eating. Hotel was taking all precautions for COVID-19. This is always the place we stay at. less