Best Western Queens Hotel

I stayed one night while in Dundee for a conference. The room was pleasant, clean, and had everything I needed. The breakfast was very good and served by a lovely friendly waiter. There was some confusion about the price of the room when I checked in. I'm not sure where the error lay, but if you've booked through a third party like booking.com it's probably wise to have your confirmation to hand. Overall, I was very happy with this hotel for the price I paid, and would stay again. less

When you ride into the train station and look up and to the left, you will see the sign on the Queens Hotel. You just head in that direction, less than a 10 minute walk. The hotel is around 10-15 minutes from the bus station thru the city center. The hotel is an older building, or you could say a building with character. The hotel is quiet. The double room is small, has a double bed with a sagging mattress, desk, closet, iron and board, tea and coffee, and good wi-fi,. The bathroom is clean with a bathtub shower, liquid soap, and a hair dryer. Breakfast was good with the usual Scottish breakfast including eggs, bacon, sausage, potato, tomato, mushrooms, beans, and haggis, along with cereals, breads, yogurt, and fruit. less

I stayed on Friday 9 June along with my brother, whilst attending a Dinner & Prize-giving at the Queens Hotel. My stay was excellent from the outset with warm welcome on arrival, clean room, very good dinner, excellent comfortable bed and a very filling breakfast. The owner and his team of staff were all extremely friendly and nothing was too much trouble for them. The car park is a real bonus too, as is the lift. Hope to be back again and would highly recommend the Queens Hotel to anyone looking to be in a central location in Dundee. less

This hotel had everything you should expect but despite this, felt very old and out of date. Beautiful exterior let down by old fashioned everything. Place was undeniably clean and breakfast was ok but I really would rather have table service or self service, not self serve everything but have to queue to be doled out my hot breakfast items one by one whilst having to ask what's in every covered dish. Staff were fine but the hotel reminded me of a 1970s boarding house, not a modern hotel. Prime location and beautiful views over the river from some rooms, but drastically needs completely refurbished. The price charged for the room sadly didn't reflect all of that. The plaque on the wall announcing Winston Churchill was a regular guest 100 years ago hints at what it was, not what it is today. less

We spent four nights in this old hotel and found it to be very acceptable and good value. Although old the hotel was nicely decorated and kept in a very clean and tidy condition. We stayed on a half board basis and found the meals to be excellent, the staff were very helpful and friendly which made our visit all the more pleasurable. There is a lift available to all floors. less