My friend kindly gave me this 2 day trip to the Queens Hotel in Dundee, for my birthday. From the minute we arrived until we left, the staff were so friendly. We arrived early and wanted to leave our ... more
My friend kindly gave me this 2 day trip to the Queens Hotel in Dundee, for my birthday. From the minute we arrived until we left, the staff were so friendly. We arrived early and wanted to leave our bags, to save trailing them with us. Julie, the duty manager advised our room was ready to go into, due to a room change, she had arranged with the room attendant, this was very helpful. Julie also said, to just ask if we required any information for places to visit in Dundee. The room and bathroom was very clean, the only negative was that the room window did not have a lovely view. We decided to have our evening meal in the Bar which is connected to the Hotel, there was a nice menu to choose from, the bar staff provided a good service and it was quiet in the bar. The Breakfast choice was either Full breakfast or Continental. Julie asked if we enjoyed our stay and we did, she also said if we are coming back to Dundee, to phone and let her know as she will make sure we have a room with a view this time. I would recommend this Hotel ,if you are coming to visit Dundee, for it was first class service from all the staff. It is on a bus route into the Town centre which is also within walking distance. less
Leah Melville, General Manager at Best Western Queens Hotel, responded to this review
Thank you for your lovely review regarding your recent stay with us at the Queens Hotel. I will be sure to pass your feedback onto Julie and the rest of the team. They truly are a great asset to the hotel. I was pleased to read that you would recommend us and hope to see you again sometime in the future.