Reasonably priced hotel with character and gentle style
14/09/2018 Donronrit, Stromness, United Kingdom
We have stayed quite a few times now at this hotel in Dundee and have always found it to provide a good standard of amenities in the various rooms that we have had. The staff have been friendly and at... more
We have stayed quite a few times now at this hotel in Dundee and have always found it to provide a good standard of amenities in the various rooms that we have had. The staff have been friendly and attentive and always helpful if needed. The rooms have been clean and with decent sized bathrooms and are reasonably priced for what is on offer. The cooked breakfasts have always been very good. The only thing at breakfast is that we have noticed if nearer the end of the breakfast period there may be a shortage of items which happens. What could be improved is that there sometimes a lack of items of crockery and cutlery, annoying but not fatal! We have had meals and drinks in the Q bar and always been satisfied with the service and quality provided. This is a old style hotel and has character and history in the building and it is in a decent standard of décor. It is not a concrete block with windows like a Travelodge or Premier Inn. This doesn't mean that standards are expected to be less and we have found that this hotel has never let us down so far. The car park at the back is very handy, the method of use has changed and you need to register your car at reception now and there may not be a space below. Luckily we have always found a space whenever we arrive but this may not always be the case, it was a tight space when we first arrived. All in all we are happy to recommend this hotel and look forward to stay here again less
Leah M, General Manager at Best Western Queens Hotel, responded to this review
Thank you for your lovely review of your recent stay at the Queens Hotel. I am pleased to read that you would recommend us and we look forward to you returning on your next visit to Dundee.