Best Western Queens Hotel

Is everything all right for you? Enjoy your stay. Thankyou. All of these well known phrases are unknown to the receptionist of this hotel. Our room had only two towels in it so we asked for more as there were two of us. The receptionist went through the back and when she returned to the desk she handed my husband a pair of towels.Slightly taken aback by this we explained we were just going to eat. We were then told we could collect them from reception when we came back! The restaurant of this hotel is now closed and they only serve meals in their public bar. On return at 11pm the reception was shut and the only staff was the night porter who was happy to fetch towels but had to finish serving in the bar first. The hotel is tired in decor (the door to reception is hanging off its hinges) Most staff pleasant but very few of them. We have stayed here a few times but this will be the last. Had we been asked this morning if we had a nice stay, I would have discussed all this with the hotel. Hoewver the only two words spoken to us were "checking out?" less

A big plus with this hotel is the location which is excellent with a car park to the rear of the hotel which has plenty of space. The wi-fi is good as well which I consider essential. Theres lots of places to eat nearby and you are next to an independent cinema. The staff are nice and helpful but the look of the place is a bit drab. The breakfast is underwhelming and the dinners average, less

I would say it is ok hotel to stay overnight when desperately in need but otherwise it's better to avoid. Old building, covered in carpets...you can't avoid the unpleasant smell! The rooms would maybe be ok, but beds are really old and very uncomfortable. Really bad restaurant/bar and meals are better to avoid! Although the location is central and convenient, however be ready for night noise of drunk party people from the streets. I hope I won't have to be back here again... less

Best Western Queens Hotel 160 Nethergate, Dundee, DD1 4DU, UK CHECK-IN: 09 Sep 2016 CHECK-OUT:10 Sep 2016 CONTACT NUMBER: 01382 322515 Standard Twin Room Rate Type: BW Rewards Extra Points - Bed & Breakfast Live in Dundee and been in the Queens many times from the Christmas Dinner Joy to the Happiness of seeing another Happy Couple Married, once I was even in at a Seminar that was held in one of the Hotels really nice meeting rooms. Hotel supplied food for this event and always remember the very nice plate of Garlic Bread, none of the 6 pack you get in many places this was proper deal with salad to accompany. So Clearly I like this Hotel and rate it well but upon the last visit, I was disappointed by one simple detail that being can you tell me when the net curtains were last taken down and washed? This one very small detail made the whole room out rhythm as rest is just warm best way to describe would be..... like sat in Grannies house only thing missing is an open fire and "grannies smell" grabbing that bit of coal that comes shooting out. I am not going to let this spoil my visit as a simple detail but a reflection in price should be shown if room standard is below par. Now while in the room I did note that as I was there the sash windows started to fog up making me think that these curtains may be down quite often but the build up of condensation is, in fact, the problem. anyway enough back to review. I had a very comfortable night much to watch on the Free TV channels available to each guest also was nice to have a wi-fi Password given at reception, oops missed that part Booking in was met with a Happy Smiling face Happy to see you and a quick painless check in all the normal rules and safety all explained and clear instructions on how to get to room, even if one does get lost plenty signage to get you back on track. For the Car owners secured entry Car Park to the rear of the hotel, The Hotel, however, does not offer theft of anything left in your car. The hotel does offer a safe deposit box for anything you may want to be kept safe. ask at reception about this. The good thing about when in this Hotel though there is always something on and if lucky you may know that Bloke getting wed (FREE night out) Bar is really nice and a warm place to sit and chill..... but yeah like I say though I am no stranger to this Hotel. Breakfast was supplied in the very nice dining room with the quirky artwork upon the walls, made me give a smirk. Met by a very charming man to address my requests, I chose to have a Cappuccino and very nice it was too offer to help self to the VAST Breakfast Buffet that was laid on FREE. At this stage I was sort of gutted I had already ordered a full cooked Breakfast as all on display was very inviting. I could do a list of what was there but if you like something for own Breakfast I think it would have been there. NOW on to the main event The meal, lovely bacon, nice juicy mushroom, sausages black pudding and all the eggs and beans, all nice and hot and most certainly enjoyed. Should you go here, YES Will I go back, YES If outside visitor coming to Dundee the rooms at any Hotel in Dundee are just the cream, come see Dundee just for DUNDEE. Come see all of Scotland weather is better than seen on TV as we have no rain so far this week. Scorcher yesterday. If I can't sell you Scotland just with Pics you never had enough to buy anyway less

This is a budget hotel reasonably well situated in Dundee with the bonus of a secure car park at the rear of the hotel. The rooms are of reasonable size, clean and comfortable, I stayed on the 4th floor which was accessible via a lift, the cold water tap in the bathroom had water hammer which is the first time I have came across it in a hotel and and probably a testimony of it's age. Cheap toilet paper and TV remote control which doesn't work, all what you pay for I guess. I had a room at the back of the hotel which overlooked the river but you will also get noise from the late night drinkers out of the bar having a smoke if you are there for a weekend. The WiFi is OK and they try their best to please, did not like the fact I had to pay in advance on check-in. less