Best Western Queens Hotel

The queens staff were helpful as usual they always go the extra mile at our yearly reunion when we all arrive at different times we are warmly greeted and asked how we are all keeping since the last time we were there from booking in to the bar staff and when we go into our reunion meal they are very dedicated in there work the chefs with there meals and the waiters there making sure our evening runs smoothly which it does every year then down to the bar for a couple of night caps before bed then up in the morning for a good breakfast before heading towards Perth for our big reunion with the remainder of our BW family so well done to the staff at the queens hopefully see you next year less

This hotel was a bit of a let down I enjoyed breakfast and there staff was really nice but first nights evening meal I would have got better value for money anywhere else's and the staff member Duncan has no clue and you do not want to see any one slumped across bar hand round head on his phone but actual hotel is nice less

Stayed here for 2 nights. Cannot fault the room - tea/coffee facilities with shortbread, comfortable bed, small TV, modern bathroom. Location is excellent - right in the heart of Dundee so that you can walk everywhere. We parked our car for free, but it hardly left the hotel car park. Breakfast was good - hot food cooked to order and then the usual selection of cereals, yoghurts, fruit, toast, tea/coffee. First time I have seen rhubarb juice offered though - great choice! Staff all pleasant and very hard working. Bar is a sport bar if you want to catch up on your favourite sports and teams. Would stay again. For a 3 star hotel, it is excellent. less

Great location and friendly staff but the room and bathroom were dated and grubby. The mattress was so uncomfortable I could feel every spring despite the mattress topper. Breakfast was ok, it was a warm morning but all the fresh foods were lying out and a yoghurt my husband choses was mouldy ( he did enjoy his cooked breakfast) but tables and condiment sets unclean. Def not worth the money less

Well appointed hotel in the city centre. The room was clean and neat. The bar on the ground floor was good with TV to watch the World Cup. Food was also available which I took advantage of. Because this is a very old hotel it is quite quaint. Would stay here again. less