Best Western Priory Hotel

Mildenhall Road, Bury St. Edmunds, Suffolk, IP32 6EH, England
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Room & Rates

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Best Western Priory Hotel

Best Western Priory Hotel.

Be our guest in Bury St Edmunds.

Best Western Priory Hotel in Bury St Edmunds, Suffolk is one of those rare and delightful discoveries; a privately owned and run hotel where the welcome is warm and personal, the standards high and the hos
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Breakfast will be 'grab and go' and delivered to guests room.
Bars, Free WIFI, Golf Nearby, Pets Allowed, Restaurants, No Lift
There is free parking available onsite.
Pets accepted
Pets in garden rooms only. £10 per dog per night.
Free WIFI available throughout the hotel
Check-in & Check out14:00 | 11:00

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

Chef Matthew Cooke
  • Garden Room Restaurant
  • Terrace Bar

Available

Garden Room Restaurant

Our new Garden Room restaurant can cater to up to 100 people, perfect for all events and functions. With direct access into our walled garden our guests can enjoy the wide open space for BBQs and photos.

Opening hours
Breakfast: 07.00 - 09.30
Lunch: 12.00 - 14.00
Dinner: 19.00 - 21.30
Weekend times may vary

Terrace Bar

Relaxing and casual, our lounge is the perfect place for a pint! We serve local beer from Greene King, so you can get a true taste of East Anglia.

Opening hours
10.00-00.30
Weekend times may vary

Weddings

Quietly hidden behind the historic walls of an old priory, our hotel is an idyllic venue for weddings. The standards of service are second to none too, so from the ceremony, menus, wines, flowers and photography to your departure from the hotel as a married couple, we'll take care of everything and everyone!

  • Wedding Service & Reception Venue
  • Catering
  • Registrar

For any enquiries please call Kim David or Jade Callis on 01284 766181

Wedding service and reception venue

We can offer you exclusive use of the hotel! Just think, from the moment you arrive to the moment you leave, the whole hotel, its facilities, the grounds and every member of staff will be all yours!

Catering

Our Head Chef will be happy to discuss your menu requirements for your big day. All our menus are produced with the finest local produce and best quality ingredients!

Registrar

Registry office:
Bury St Edmunds
St Margarets, 7 The Churchyard, Suffolk, IP33 1RX
01284 741221

Additional Information

Complimentary Honeymoon Suite - for those celebrating their ceremony & reception with us.
Complimentary place cards & table plan
Complimentary anniversary dinner - when booked in conjunction with an overnight stay, at special reduced rates

Golf

Whether you’re dedicating your full getaway to the green or just want to sneak in a few holes in between sightseeing, we’ve got you covered. Just don’t forget to pack your lucky club…

  • Bury St Edmunds
  • Suffolk

Bury St Edmunds

2.2 miles away in Bury St Edmunds

Course information

  • Pro shop golf facilities
Course type

Location

Off Site

Holes

18

Par

72

Distance

6675 Yards

Handicap

No handicap required

Prices

9 holes Yes
18 holes £40.00

Suffolk

2.00 miles away in Bury St Edmunds

Course information

  • Pro shop golf facilities
Course type

Location

Off Site

Holes

18

Par

Distance

0 Yards

Handicap

No handicap required

Prices

9 holes Yes

Meetings & Events

Our hotel provides an ideal getaway from the non-stop office life, and can accommodate a wide variety of corporate events including residential meetings, conferences, product launches and exhibitions....

For any enquiries please contact events on 0844 387 62 40

Our hotel provides an ideal getaway from the non-stop office life, and can accommodate a wide variety of corporate events including residential meetings, conferences, product launches and exhibitions. All of our meeting rooms have natural daylight, with several enjoying views of the gardens!

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Babwell 24 8 10 10 12

Reviews of Best Western Priory Hotel

Traveller Overview:
4.0 Rating: 726 reviews
Excellent 33%
Very Good 31%
Average 18%
Poor 10%
Terrible 5%
Rating

Sheff1961, wrote review 11/07/2020

Mid week break

First time hotel opened after lockdown, run on limited staff who all were very accommodating. Grab bag for breakfast was ok but couldn't replace a full English. Shirley was very helpful and if we wan... more

Rating

Val183, wrote review 24/02/2020

Great potential but a long way to go

I booked this hotel as a birthday treat for a friend and we stayed for 2 nights in Oct 19. To say the stay was a bit of a disaster was an understatement. We booked a standard twin room. The room wa... more

Rating

Helen C, wrote review 19/02/2020

Short break

Only decided to go away day before booking, got to Hotel and they couldn’t find booking but then realised I had booked wrong dates!! No drama though as they fitted us in - thanks to Shirley and lovely... more

Owner Response
GMPriory, General Manager at Best Western Priory Hotel, responded to this review
Dear Helen, Thank you for your comments, which I will pass on to Shirley Hannah and the reception team and glad you enjoyed you stay. On the busier breakfasts we do use a buffet breakfast and I will speak to the team about keeping it freshly topped up and ensuring the background music is on and the correct setting is set. The restaurant was quiet as most of our residents were attending events elsewhere, but we are working on concepts and menus to make it a more stand alone venue, although its also great that Bury St Edmund's is such a busy event destination. Kind regards, Frank Queen General manager
Rating

671fayt, wrote review 14/02/2020

Definitely room for improvement

Having stayed at the Priory hotel previously and knowing it had been refurbished, when I saw an offer on Groupon for afternoon tea I bought the option for four thinking it would be a good way to see w... more

Owner Response
GMPriory, General Manager at Best Western Priory Hotel, responded to this review
Dear Guest, Thank you for your comments and my apologises for the mix up in communication and the incidents with service. I was made aware of the issues on the day by the team as unfortunately we had a member of stay off sick and also one that was new. We have already meet to discuss your comments and please be assured that corrective and additional training has already taken place. I would you like to contact me directly on generalmanager@prioryhotel.co.uk we could discuss further. Kind regards, Frank Queen General Manager
Rating

Pioneer30529, wrote review 13/02/2020

Afternoon Tea

Just had a very pleasant afternoon tea at the priory hotel. All the staff that we met were very welcoming and helpful and we had sufficient sandwiches with nice fillings, lovely scones and small cakes... more

Owner Response
GMPriory, General Manager at Best Western Priory Hotel, responded to this review
Dear Guest, Thank you for your comments, afternoon tea is something that we have working on over the last few weeks. Thus you feedback is greatly appreciated and I will pass on to the team. Kind regards, Frank Queen General Manager

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