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Best Western Priory Hotel

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Best Western Priory Hotel.

Be our guest in Bury St Edmunds.

Best Western Priory Hotel in Bury St Edmunds, Suffolk is one of those rare and delightful discoveries; a privately owned and run hotel where the welcome is warm and personal, the standards high and the hospitality unique. A true oasis of calm, the hotel is ideal for business travellers seeking peace and quiet away from the office, while our Grade II listed building is the perfect place to spend a romantic weekend too. Landscaped gardens and old priory walls only add to the tranquil environment! With 1 AA rosettes for our food, free parking inside our walled grounds and excellent banqueting facilities, you'll want for nothing during your stay. And when you do visit, you'll see exactly why the hotel enjoys its reputation as a premier venue in East Anglia!

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Location

Mildenhall Road
Bury St. Edmunds
Suffolk
IP32 6EH
England
For enquiries or to make a reservation please call 0844 387 6047*
AA

Summary

Exciting new refurbishment happening at the hotel. This will not affect current facilities, however there may be some slight disruption of traffic movement and workers throughout the daytime only.
Bars, Free WIFI, Golf Nearby, Pets Allowed, Restaurants, No Lift
Free internet available throughout the hotel
There is free parking available onsite.
Pets: Accepted Pets in garden rooms only. £10 per dog per night.
Check-in & Check-out
14:00 | 11:00

Facilities

Dining and Bars

Chef Matthew Cooke

priory-hotel-dining-02-83266

Garden Restaurant

Our restaurant offers an exciting blend of British and European influenced cuisine. The menus demonstrate a technique, flair and imagination that regularly wins awards for culinary excellence!

Opening hours

Breakfast: 07.00 - 09.30
Lunch: 12.00 - 14.00
Dinner: 19.00 - 21.30
Weekend times may vary
priory-hotel-leisure-04-83266

Lounge Bar

Relaxing and casual, our lounge is the perfect place for a pint! We serve local beer from Greene King, so you can get a true taste of East Anglia.

Opening hours

10.00-00.30
Weekend times may vary

Golf

Bury St Edmunds

Course information

Course Type:
Location: Off Site
Holes: 18
Par: 72
Distance: 6675 Yards
No handicap required

Location

2.2 miles away in Bury St Edmunds

Facilities

Pro shop golf facilities

Prices

9 holes Yes
18 holes £40.00

Suffolk

Course information

Course Type:
Location: Off Site
Holes: 18
Par:
Distance: 0 Yards
No handicap required

Location

2.00 miles away in Bury St Edmunds

Facilities

Pro shop golf facilities

Prices

9 holes Yes
18 holes £30.00

Weddings

Quietly hidden behind the historic walls of an old priory, our hotel is an idyllic venue for weddings. The standards of service are second to none too, so from the ceremony, menus, wines, flowers and photography to your departure from the hotel as a married couple, we'll take care of everything and everyone!

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Wedding service and reception venue

We can offer you exclusive use of the hotel! Just think, from the moment you arrive to the moment you leave, the whole hotel, its facilities, the grounds and every member of staff will be all yours!

Catering

Our Head Chef will be happy to discuss your menu requirements for your big day. All our menus are produced with the finest local produce and best quality ingredients!

Registrar

Registry office:
Bury St Edmunds
St Margarets, 7 The Churchyard, Suffolk, IP33 1RX
01284 741221




Complimentary Honeymoon Suite - for those celebrating their ceremony & reception with us.
Complimentary place cards & table plan
Complimentary anniversary dinner - when booked in conjunction with an overnight stay, at special reduced rates

For any enquiries please call Tracy Reader on 01284 766181

Location and Attractions

Getting there.

Sat nav users: type IP32 6EH

Send to Tom Tom

Nearest motorway: A14, J9, 0.50 miles
Nearest train station: Bury St Edmunds, 0.50 miles
Nearest airport: London Stansted, 30.00 miles
Free parking on site (60 spaces)
On site disabled parking (4 spaces)

Address
Mildenhall Road
Bury St. Edmunds
Suffolk
IP32 6EH
England


What's nearby?

Sports

  • Newmarket Racecourse (15 miles)

  • Snetterton Racing Track (18 miles)

Cities & Attractions

  • St Edmundsbury Cathedral and Abbey Gardens (2 miles)

  • The Apex Theatre (2 miles)

  • Ickworth House National Trust (3 miles)

  • Greene King Brewery and Visitors Centre (2 miles)

  • Newmarket Horse Racing (15 miles)

Shopping

  • Bury St Edmunds (1.3 miles)

  • Cambridge (27 miles)

Meetings, Conferences and Events

priory-hotel-meeting-space-07-83266

Our hotel provides an ideal getaway from the non-stop office life, and can accommodate a wide variety of corporate events including residential meetings, conferences, product launches and exhibitions. All of our meeting rooms have natural daylight, with several enjoying views of the gardens!

Available room set ups

Banquet
Boardroom
Classroom
Theatre
U shape




Room Theatre Classroom U-Shape Boardroom Banquet
Babwell 24 8 10 10 12
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 579 traveller reviews
Rating: 5 180
Rating: 4 194
Rating: 3 111
Rating: 2 67
Rating: 1 27
Rating

Brilliant business stay

18/07/2018 ,

This is a little gem of a hotel with rooms facing its pretty garden. I booked for a one night business stay but it felt like a real treat. Lovely breakfast including rhubarb juice and lovely fruit sal... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Good evening, Thank you for taking the time to review your stay with us here at the Priory Hotel. We are so pleased to hear that you enjoyed your time here and I shall pass on your kind words to my teams. I do hope that we can look forward to welcoming you back to the Priory in the future and show you the improvements that are currently being made. If we can be of any assistance in the future, please do not hesitate to contact us. Kindest regards, Kim David General Manager
Rating

Short stay

16/07/2018 ZoeZLK, Harlow, United Kingdom

Stayed here Saturday and Sunday night due to wedding on the Sunday. Check in was easy and friendly. There are building works being carried out but did not affect our stay. We stayed in the annex and w... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Dear Zoe, Thank you for taking the time to review your stay with us here at the Priory Hotel. While we are pleased to hear that you enjoyed your time with us, i am sorry to hear that we did not provide a superior experience during our breakfast service. I shall be taking your concerns to my next department meeting with my kitchen team to see where this can be improved for our future guests. We look forward to being able to welcome you back to the Priory Hotel to see the improvements, including the new glass walled restaurant and bar, and the refurbished guest rooms and main hotel. If we can be of any assistance in the future, please do not hesitate to contact us at the hotel. Kindest regards, Kim David General Manager
Rating

Good stay

04/07/2018 BigBob234,

Booked in for a business meeting the next day. Good location and I was impressed with the customer service from reception through to the bar and breakfast in the morning. Yes there is building wor... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Dear Bob, Thank you for taking the time to review your stay with us at the Priory Hotel. We are so pleased to hear that we were able to make your business stay relaxing and enjoyable. We hope that you will come back to see the exciting changes that are coming to the Priory Hotel, which we hope to have completed by the end of the year. If we can be of any assistance in the future, please don't hesitate to contact the hotel. Kindest regards, Kim David General Manager
Rating

Ridiculous cancellation

24/06/2018 Graham J,

We booked a room over 4 months in advance of a wedding being held nearby, only to be left a message our booking was cancelled because of works being undertaken! No apologies, no alternative suggestio... more

Rating

Generally good but could do more

24/06/2018 Nick G, Maldon, United Kingdom

Overnight stay , rooms and public areas a little tired. Reception and assistance with booking a taxi was good, large room and bathroom had all expected facilities but shower pressure was not great. Ev... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Dear Nick, Thank you for taking the time to review your stay with us at the Priory Hotel. I am sorry that were not able to provide you with our normal service standards during your stay; we had a member of the team unwell which affected our service. I shall pass on your concerns regarding the shower pressure in your room to my maintenance team. As part of the renovation and refurbishment, my site team will be looking into the plumbing systems currently in place while we make way for the new level of guest rooms to go above some of our existing rooms. We do hope that you will come back in the future and see the changes that are happening to the Priory Hotel. If we can be of any further assistance, please do not hesitate to contact the hotel. Kindest regards, Kim David General Manager