A lovely wee hotel and great staff
09/05/2018 Barry L,
I stayed here for two nights because I was attending a training course. Situated on the edge of the town, I found that the hotel was at least a 20 minute walk from most amenities that I visited. My ro... more
I stayed here for two nights because I was attending a training course. Situated on the edge of the town, I found that the hotel was at least a 20 minute walk from most amenities that I visited. My room was located in the main hotel and above the restaurant. The room had a lavishly sized bathroom and included several essentials kits (toothbrush, sewing kit, soap, flannel). Some words of caution...the bathroom taps are VERY hot and the shower could have done with being more powerful as it dribbled me clean in the mornings.
There was no A/C in the room, which considering the heatwave that we were going through meant that I had to sleep with an open window. The bed was a good-sized double but the mattress was very hard and the pillows & duvet felt very stiff and heavy for this weather. Despite this the room had a lovely feel and I enjoyed 2 good nights' rest during my stay.
I only ate breakfast at the hotel and it was very enjoyable, especially as I am vegetarian but and have found some hotels lacking in their offerings before. They offer the usual Kellog's selection and do porridge on request. The cooked breakfast was very nice and for non-veggies, they offered a good selection. On a minor note I would have liked a cafetiere of coffee rather than waiting for the staff to bring me more.
On the whole the hotel is very charming and I thoroughly enjoyed my stay here. Despite my some niggles, the hotel is worth considering and I feel glad that I was put up here rather than some bland, cookie-cut hotel with no charm or character. The staff were friendly and when I asked them for a request, were happy to oblige. less
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Thank you for taking the time to review your stay with us at the Priory Hotel Your feedback is very important to us and I shall pass on your concerns to their relevant teams to be looked into.
As part of the renovation the guest rooms will be reviewed as to their furnishings - your comments regarding the duvet and pillows shall be put forward for discussion. I will speak with my Housekeeping team to get them to check that fans should be in all of our guest rooms.
I do hope that next time you are in the Bury area, that you can stop by to see the exciting changes that are happening as part of our redevelopment. This includes a new restaurant, bar and lounge, the build of a second floor of guest rooms in our garden block and a revamp of the main hotel itself.