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Best Western Priory Hotel

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Best Western Priory Hotel.

Be our guest in Bury St Edmunds.

Best Western Priory Hotel in Bury St Edmunds, Suffolk is one of those rare and delightful discoveries; a privately owned and run hotel where the welcome is warm and personal, the standards high and the hospitality unique. A true oasis of calm, the hotel is ideal for business travellers seeking peace and quiet away from the office, while our Grade II listed building is the perfect place to spend a romantic weekend too. Landscaped gardens and old priory walls only add to the tranquil environment! With 1 AA rosettes for our food, free parking inside our walled grounds and excellent banqueting facilities, you'll want for nothing during your stay. And when you do visit, you'll see exactly why the hotel enjoys its reputation as a premier venue in East Anglia!

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Location

Mildenhall Road
Bury St. Edmunds
Suffolk
IP32 6EH
England
For enquiries or to make a reservation please call 0844 387 6047*
AA

Summary

Exciting new refurbishment happening at the hotel. This will not affect current facilities, however there may be some slight disruption of traffic movement and workers throughout the daytime only.
Bars, Free WIFI, Golf Nearby, Pets Allowed, Restaurants, No Lift
Free internet available throughout the hotel
There is free parking available onsite.
Pets: Accepted Pets in garden rooms only. £10 per dog per night.
Check-in & Check-out
14:00 | 11:00

Facilities

Dining and Bars

Chef Matthew Cooke

priory-hotel-dining-02-83266

Garden Restaurant

Our restaurant offers an exciting blend of British and European influenced cuisine. The menus demonstrate a technique, flair and imagination that regularly wins awards for culinary excellence!

Opening hours

Breakfast: 07.00 - 09.30
Lunch: 12.00 - 14.00
Dinner: 19.00 - 21.30
Weekend times may vary
priory-hotel-leisure-04-83266

Lounge Bar

Relaxing and casual, our lounge is the perfect place for a pint! We serve local beer from Greene King, so you can get a true taste of East Anglia.

Opening hours

10.00-00.30
Weekend times may vary

Golf

Bury St Edmunds

Course information

Course Type:
Location: Off Site
Holes: 18
Par: 72
Distance: 6675 Yards
No handicap required

Location

2.2 miles away in Bury St Edmunds

Facilities

Pro shop golf facilities

Prices

9 holes Yes
18 holes £40.00

Suffolk

Course information

Course Type:
Location: Off Site
Holes: 18
Par:
Distance: 0 Yards
No handicap required

Location

2.00 miles away in Bury St Edmunds

Facilities

Pro shop golf facilities

Prices

9 holes Yes
18 holes £30.00

Weddings

Quietly hidden behind the historic walls of an old priory, our hotel is an idyllic venue for weddings. The standards of service are second to none too, so from the ceremony, menus, wines, flowers and photography to your departure from the hotel as a married couple, we'll take care of everything and everyone!

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Wedding service and reception venue

We can offer you exclusive use of the hotel! Just think, from the moment you arrive to the moment you leave, the whole hotel, its facilities, the grounds and every member of staff will be all yours!

Catering

Our Head Chef will be happy to discuss your menu requirements for your big day. All our menus are produced with the finest local produce and best quality ingredients!

Registrar

Registry office:
Bury St Edmunds
St Margarets, 7 The Churchyard, Suffolk, IP33 1RX
01284 741221




Complimentary Honeymoon Suite - for those celebrating their ceremony & reception with us.
Complimentary place cards & table plan
Complimentary anniversary dinner - when booked in conjunction with an overnight stay, at special reduced rates

For any enquiries please call Tracy Reader on 01284 766181

Location and Attractions

Getting there.

Sat nav users: type IP32 6EH

Send to Tom Tom

Nearest motorway: A14, J9, 0.50 miles
Nearest train station: Bury St Edmunds, 0.50 miles
Nearest airport: London Stansted, 30.00 miles
Free parking on site (60 spaces)
On site disabled parking (4 spaces)

Address
Mildenhall Road
Bury St. Edmunds
Suffolk
IP32 6EH
England


What's nearby?

Sports

  • Newmarket Racecourse (15 miles)

  • Snetterton Racing Track (18 miles)

Cities & Attractions

  • St Edmundsbury Cathedral and Abbey Gardens (2 miles)

  • The Apex Theatre (2 miles)

  • Ickworth House National Trust (3 miles)

  • Greene King Brewery and Visitors Centre (2 miles)

  • Newmarket Horse Racing (15 miles)

Shopping

  • Bury St Edmunds (1.3 miles)

  • Cambridge (27 miles)

Meetings, Conferences and Events

priory-hotel-meeting-space-07-83266

Our hotel provides an ideal getaway from the non-stop office life, and can accommodate a wide variety of corporate events including residential meetings, conferences, product launches and exhibitions. All of our meeting rooms have natural daylight, with several enjoying views of the gardens!

Available room set ups

Banquet
Boardroom
Classroom
Theatre
U shape




Room Theatre Classroom U-Shape Boardroom Banquet
Babwell 24 8 10 10 12
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 585 traveller reviews
Rating: 5 180
Rating: 4 196
Rating: 3 112
Rating: 2 68
Rating: 1 29
Rating

Rather disappointed this time.

16/09/2018 Nikki J, Ash, United Kingdom

Glad to see them upgrading,but anyone booking for a special event atm there is no garden (build site) & no lighting down to courtyard rooms (ours badly needed deep cleaning).Food still good.Lovely sta... more

Owner Response
KimD4102, General Manager at Best Western Priory Hotel, responded to this review
Dear Nikki, Thank you for taking the time to review your stay with us at the Priory Hotel. I am sorry to hear of your concerns following your stay with us. We are currently finishing off the build of our new 100 seat restaurant that will have unobstructed views, via glass walls, into our walled garden. Our garden is currently accessible via our garden rooms on the other side of the property. The temporary lighting that had been installed on our driveway was damaged recently and we are looking into alternate methods of lighting until we can install our new permanent lights. We do hope to be able to welcome you back to the Priory Hotel once all our work is complete so we can show you the improvements that we are making to our hotel. If I can be of any assistance, please don't hesitate to contact me directly at the hotel. Kindest regards, Kim David General Manager
Rating

For a best western this hotel was extremely disapointing

27/08/2018 dawnsharp2017, Essex, United Kingdom

We stayed overnight on the 25th August 2018 being regular best western guests we had no hesitation ion booking the priory hotel ,, but unfortunately this hotel was a disappointment to us and is majo... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Dear Dawn, Thank you for taking the time to review your stay with us here at the Priory Hotel. I am sorry to hear that your stay was not as you expected and that we did not meet our usual standards of service. The site team and my team members are trying to keep the disruption of our expansion and refurbishment work to a minimum and we apologise that this impacted so heavily on your visit. By the end of this year we will have gained a new glass walled restaurant, bar and lounge with unobstructed views and access into our walled garden. The main hotel will also be seeing a lot of changes with the move of Reception and a revamp including new carpets through out the common areas. Our guest rooms are part of our rolling refurbishment and we have already started on 7 of our existing rooms; alongside the build of a new floor of rooms. I will be speaking with my teams to find out why there was such a delay in breakfast service on the morning following your stay, please be assured that this is not our usual. Please feel free to contact me here at the hotel if you wish to discuss your concerns with myself directly; my email is generalmanager@prioryhotel.co.uk I look forward to hearing from yoursled. Kindest regards, Kim David General Manager
Rating

Good value

27/08/2018 KevinR58, Portsmouth, United Kingdom

Stayed here as visiting friends nearby and whilst a little tired, they are renovating, it was great value and all you could ask for with good staff. Good sized room with all you need and with breakfa... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Dear Kevin, Thank you for taking the time to review your stay at the Priory Hotel. We are so pleased that you enjoyed your time with us and we look forward to welcoming you back. The team and I are hoping to have the new bar, lounge and restaurant ready by the end of October and the remained of our refurbishment, including the move of Reception, done by the New Year. If we can be of any assistance in the future, please do not hesitate to contact us. Kindest regards, Kim David General Manager
Rating

A pleasant stay, excellent staff.

19/08/2018 croo2018, Southend-on-Sea, United Kingdom

Stayed at this hotel for two nights. The building work did make our movement around the site more difficult, however did not affect the experience too drastically. I am sure when completed the upgra... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Dear Croo, Thank you for taking the time to review your stay with us here at the Priory Hotel. The new extension to the main hotel will be our new 100 seat restaurant, bar and lounge, glass walled to enable unobstructed views into our walled garden. I have passed on your kind words to all my teams, and especially to the team member mentioned. We hope to be able to welcome you back to the Priory Hotel in the future to see all the exciting changes that are happening. If we can be of any assistance, please don't hesitate to contact us here at the hotel. Kindest regards, Kim David General Manager
Rating

Business

14/08/2018 csfieldhouse, Chepstow, United Kingdom

Excellent staff and food good. Unfortunately, my room was on top of the building site they have and the level of noise from builders and machinery was ridiculous. Coupled with that was the noise fro... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Dear CSFieldhouse, Thank you for taking the time to review your recent stay with us at the Priory Hotel. While I am pleased that my teams were able to make your stay enjoyable, and have already passed on your compliments, I am sorry to hear that our building work impacted on your time with us. I have personally checked that our websites, including our own, Best Western and booking.com pages, all have the information relating to our build. We have been trying to take every step to lessen the disruptions to our guests & please be assured that I have spoken with my kitchen and my site teams to minimise the noise in the early hours to the absolute minimum. I hope that we will be able to welcome you back to the Priory Hotel in the future to see the final results of our extensive building and redevelopment works. If I can be of any assistance, please don't hesitate to contact me directly at the hotel. Kindest regards, Kim David General Manager