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Best Western Priory Hotel

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Best Western Priory Hotel.

Be our guest in Bury St Edmunds.

Best Western Priory Hotel in Bury St Edmunds, Suffolk is one of those rare and delightful discoveries; a privately owned and run hotel where the welcome is warm and personal, the standards high and the hospitality unique. A true oasis of calm, the hotel is ideal for business travellers seeking peace and quiet away from the office, while our Grade II listed building is the perfect place to spend a romantic weekend too. Landscaped gardens and old priory walls only add to the tranquil environment! With 1 AA rosettes for our food, free parking inside our walled grounds and excellent banqueting facilities, you'll want for nothing during your stay. And when you do visit, you'll see exactly why the hotel enjoys its reputation as a premier venue in East Anglia!

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Location

Mildenhall Road
Bury St. Edmunds
Suffolk
IP32 6EH
England
For enquiries or to make a reservation please call 0844 387 6047*
AA

Summary

Exciting new refurbishment happening at the hotel. This will not affect current facilities, however there may be some slight disruption of traffic movement and workers throughout the daytime only.
Bars, Free WIFI, Golf Nearby, Pets Allowed, Restaurants, No Lift
Free internet available throughout the hotel
There is free parking available onsite.
Pets: Accepted Pets in garden rooms only. £10 per dog per night.
Check-in & Check-out
14:00 | 11:00

Facilities

Dining and Bars

Chef Matthew Cooke

priory-hotel-dining-02-83266

Garden Restaurant

Our restaurant offers an exciting blend of British and European influenced cuisine. The menus demonstrate a technique, flair and imagination that regularly wins awards for culinary excellence!

Opening hours

Breakfast: 07.00 - 09.30
Lunch: 12.00 - 14.00
Dinner: 19.00 - 21.30
Weekend times may vary
priory-hotel-leisure-04-83266

Lounge Bar

Relaxing and casual, our lounge is the perfect place for a pint! We serve local beer from Greene King, so you can get a true taste of East Anglia.

Opening hours

10.00-00.30
Weekend times may vary

Golf

Bury St Edmunds

Course information

Course Type:
Location: Off Site
Holes: 18
Par: 72
Distance: 6675 Yards
No handicap required

Location

2.2 miles away in Bury St Edmunds

Facilities

Pro shop golf facilities

Prices

9 holes Yes
18 holes £40.00

Suffolk

Course information

Course Type:
Location: Off Site
Holes: 18
Par:
Distance: 0 Yards
No handicap required

Location

2.00 miles away in Bury St Edmunds

Facilities

Pro shop golf facilities

Prices

9 holes Yes
18 holes £30.00

Weddings

Quietly hidden behind the historic walls of an old priory, our hotel is an idyllic venue for weddings. The standards of service are second to none too, so from the ceremony, menus, wines, flowers and photography to your departure from the hotel as a married couple, we'll take care of everything and everyone!

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Wedding service and reception venue

We can offer you exclusive use of the hotel! Just think, from the moment you arrive to the moment you leave, the whole hotel, its facilities, the grounds and every member of staff will be all yours!

Catering

Our Head Chef will be happy to discuss your menu requirements for your big day. All our menus are produced with the finest local produce and best quality ingredients!

Registrar

Registry office:
Bury St Edmunds
St Margarets, 7 The Churchyard, Suffolk, IP33 1RX
01284 741221




Complimentary Honeymoon Suite - for those celebrating their ceremony & reception with us.
Complimentary place cards & table plan
Complimentary anniversary dinner - when booked in conjunction with an overnight stay, at special reduced rates

For any enquiries please call Tracy Reader on 01284 766181

Location and Attractions

Getting there.

Sat nav users: type IP32 6EH

Send to Tom Tom

Nearest motorway: A14, J9, 0.50 miles
Nearest train station: Bury St Edmunds, 0.50 miles
Nearest airport: London Stansted, 30.00 miles
Free parking on site (60 spaces)
On site disabled parking (4 spaces)

Address
Mildenhall Road
Bury St. Edmunds
Suffolk
IP32 6EH
England


What's nearby?

Sports

  • Newmarket Racecourse (15 miles)

  • Snetterton Racing Track (18 miles)

Cities & Attractions

  • St Edmundsbury Cathedral and Abbey Gardens (2 miles)

  • The Apex Theatre (2 miles)

  • Ickworth House National Trust (3 miles)

  • Greene King Brewery and Visitors Centre (2 miles)

  • Newmarket Horse Racing (15 miles)

Shopping

  • Bury St Edmunds (1.3 miles)

  • Cambridge (27 miles)

Meetings, Conferences and Events

priory-hotel-meeting-space-07-83266

Our hotel provides an ideal getaway from the non-stop office life, and can accommodate a wide variety of corporate events including residential meetings, conferences, product launches and exhibitions. All of our meeting rooms have natural daylight, with several enjoying views of the gardens!

Available room set ups

Banquet
Boardroom
Classroom
Theatre
U shape




Room Theatre Classroom U-Shape Boardroom Banquet
Babwell 24 10 10 10 12
Langton 70 30 26 26 50
Garden Restaurant 60 0 0 24 44
Conservatory 24 14 16 16 28
Terrace 24 14 16 18 28
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 567 traveller reviews
Rating: 5 179
Rating: 4 190
Rating: 3 109
Rating: 2 64
Rating: 1 25
Rating

Best Western Priory, Bury St. Edmonds

20/05/2018 RJW518,

The service from staff was excellent. Breakfast was the least favourite because some of the food was overcooked and dry. The room was adequate but average. Expect improvements in the facility alter... more

Rating

Value for money

15/05/2018 GoffODowd, Redditch, United Kingdom

My wife and I stayed at the hotel last weekend. Whilst the hotel itself is a little tired they are taking steps to refurbish it. We stayed is one of the courtyard rooms and although there were exterio... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Dear Goff, Thank you for taking the time to review your stay with us at the Priory Hotel. I have made a note for my maintenance team to have a look at the exterior lights within our Courtyard rooms and hope to have this resolved shortly. the safety of our guests in paramount to the hotel. Your kind comments will be passed onto the team members mentioned; all my teams work hard to make each stay with is special and relaxing. I hope that in the future you will come and see the changes that are happening and will be able to enjoy another dining experience with us in our new glass restaurant. Further phases of this build will include the renovation of existing guest rooms as well as the build of new rooms in our Garden. Kindest regards, Kim David General Manager
Rating

Short visit to Bury St Edmunds

14/05/2018 Jupiter123456, London, United Kingdom

I am very happy with my stay - the hotel represents good value in an ideal location for the town. A small mix-up up was resolved by the Manager, Mr David, and I am happy to provided a warm recommenda... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Dear Jupiter, Thank you for taking the time to review your stay with us at the Priory Hotel. I am sorry that this happened but am glad that we were able to ensure your stay with us as relaxing as possible. We do hope that on your next visit we will be able to show you the improvements that are being made to the Priory Hotel; including the new restaurant, bar and lounge, and an update to the main hotel and Reception area. Kindest regards, Kim David General Manager
Rating

Terrible Hotel

12/05/2018 Deary1978, Birmingham, United Kingdom

Stayed here recently whilst on business and was very disappointed with the hotel. The room wasn’t in the main hotel it was overlooking the car park and was very grubby!! £120 a night for a single bed ... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Dear Deary, Thank you for taking the time to review your stay with us at the Priory Hotel. I am sorry to hear that your stay with us was not up to our usual standards and that your concerns were not brought to me by my team. If you could contact me at the hotel I would like the opportunity to hear your concerns and investigate further into this; I can be contacted on 01284 766 181 or generalmanager@prioryhotel.co.uk. The building and renovation work will see a new restaurant, bar and lounge as well as an update to existing guest rooms and the main hotel. I look forward to speaking with you and I do hope that next time you are in the area that you will stop by to see these changes once complete. Kindest regards, Kim David General Manager
Rating

A lovely wee hotel and great staff

09/05/2018 Barry L,

I stayed here for two nights because I was attending a training course. Situated on the edge of the town, I found that the hotel was at least a 20 minute walk from most amenities that I visited. My ro... more

Owner Response
Kim D, General Manager at Best Western Priory Hotel, responded to this review
Dear Barry, Thank you for taking the time to review your stay with us at the Priory Hotel Your feedback is very important to us and I shall pass on your concerns to their relevant teams to be looked into. As part of the renovation the guest rooms will be reviewed as to their furnishings - your comments regarding the duvet and pillows shall be put forward for discussion. I will speak with my Housekeeping team to get them to check that fans should be in all of our guest rooms. I do hope that next time you are in the Bury area, that you can stop by to see the exciting changes that are happening as part of our redevelopment. This includes a new restaurant, bar and lounge, the build of a second floor of guest rooms in our garden block and a revamp of the main hotel itself. Kindest regards, Kim David General Manager