Good Location, Comfortable, but not for Business User
18/10/2016 Seedy, Aberdeen, United Kingdom
Finding main reception after dark is not easy. My taxi dropped me at the rear of the Hotel (he followed a Satnav to the postcode), which looked like the entrance. The actual entrance was a walk arou... more
Finding main reception after dark is not easy. My taxi dropped me at the rear of the Hotel (he followed a Satnav to the postcode), which looked like the entrance. The actual entrance was a walk around the block to a vehicle access that could be mistaken for a service entrance. Once you know the place this is not an issue though.
I stayed in a Garden Room. Clean, spacious and comfortable, with usual three-star facilities, including trouser press, tea / coffee making facilities etc. Meals in the hotel restaurant were excellent.
The hotel seems to have issues with technology. The dated phone system declined to accept an alarm call setting. The up-to-date TV had the most chaotic Electronic Programme Guide imaginable, particularly as it is limited to Freeview channels, with lots of blank channels behind low numbers.
Hotel IT provision for guests is a laptop near reception, running some very dated software (Office 2003) without compatibility packs to access documents or PowerPoints created on more recent editions. This leads to difficulty doing the last-minute updates. If you have your own PC, wireless access is good, but, at least in my room, the small desk was badly positioned and poorly lit, with no readily accessible power socket.
Staff proved to be very friendly and helpful, with check-in and check-out fast and efficient. Overall, a good experience and would not hesitate to stay again. less