Best Western Priory Hotel

Had a room on the main road. Traffic kicks off around 3am so awake even with ear plugs in. Would not recommend if you are a light sleeper. Room lovely reception staff really nice too, but wouldn't stay again. less

This was our first visit to Bury St Edmunds. We had a 4 night at the Prior Hotel with the objective of making it a base to explore Suffolk. The hotel was clean and well run, the staff very helpful and restaurant and food good. The hotel is situated towards the edge of town, too far to walk for people our age. We had a courtyard room which was spacious a with parking immediately outside of room. Only complaint would be that the sound proofing was a problem, even using the tap in the next room was disturbing. less

Quite pleasant hotel handy for Bury St Edmunds quite and secluded stands in its own grounds even though in busy area it is well placed for visiting Bury St Edmunds. Excellent breakfast not buffet. Breakfast freshly prepared. staff very friendly. Very handy for visiting Ickworth Manor less

Arrived checkin smooth, receptionist efficient. Room was in the gardens and although not ultra modern it was ok. Bed was comfortable and everything worked ok. Bar service was quite slow but pleasant enough. Went for breakfast and ordered my food forgetting toast, started to eat breakfast and then ordered toast. Finished breakfast still no toast waited a few minutes then I think guy realised that he forget my order and came over and said toast will be 2 mins, unfortunately I wasn't hanging around and left and said forget it. I would stay here again if the price was right, less

From the moment I arrived the staff couldnt do enough to help, the receptionist was very polite, welcoming, and quick to check me in. The food, and service was first class. The breakfast range was astonishing, all fresh fruit, fruit juice good quality branded drinks. I really didn't know what to have, there have been times in the past at some hotels I've struggled to find something that doesn't look synthetic or recycled, but the Priory continental choice was amazing, I tried to get something of everything, couldn't resist it!! Delicious hot cooked food to finish off. Very nice! My room was delightful, housekeeping took good care of me, and there is a wonderful garden to sit out in, should you wish. I found the whole experience very relaxing. Excellent management in all departments, and all staff immaculately dressed. less