Nice place, nice grounds, lovely staff, underwhelming.
24/09/2015 Phil K, Newmarket, United Kingdom
I've stayed here a couple of times now and both times it has been OK. I've stayed in their 'outside' rooms which is not the best in the morning when you have to walk to breakfast in the rain, but hey!... more
I've stayed here a couple of times now and both times it has been OK. I've stayed in their 'outside' rooms which is not the best in the morning when you have to walk to breakfast in the rain, but hey!
The rooms are a little dated but clean and tidy with the usual facilities including ironing board and iron, the bathrooms the same, the water pressure not great and on my last stay I had to suffer a cold shower with no explanation from the staff (apart from an apology). The food is OK as is the breakfast (I don't often to have a cooked breakfast though so can't comment).
I use the hotel for business as do most of the patrons during the week and it's usually quite busy. I can't figure out why! I stay when I can't get into another hotel locally and will probably stay again, but it's by no means my preferred choice. I don't consider it value for money.
I am a Best Western card holder and do like to use them whenever I can, but as I say, I'd chose an alternative hotel as a first choice. less
Holidaytourer, Owner at BEST WESTERN Priory Hotel, responded to this review
Thank you for your recent feedback. Your feedback is very important to us. We have recently purchased the hotel and are very interested to hear guests views on the expectations and value for money that we offer. We do have Capex plans and future investment into the property and your comments have certainly been taken on board to help us in the planning process. We hope to welcome you again and over time you will restore some faith in the hotel when you see the future that it holds.
Brian Keane, Owner