Friends 50th birthday party
09/02/2016 Kirsty H,
This hotel was ok at best the room was like a box the view was great, but the building shook in the wind and vibrated. They also put the TV in the wrong place which you could see as the holes where vi... more
This hotel was ok at best the room was like a box the view was great, but the building shook in the wind and vibrated. They also put the TV in the wrong place which you could see as the holes where visible.
The key cards didn't work very well. The two receptionists I spoke to where lovely and the cleaner lady who helped us the first morning we where there was lovely, but the lady who served us at breakfast was miserable needs to crack a smile.
The cost for staying for three nights plus breakfast was far too much and to park our car was tight like an alley. I personally won't stay there again. less
Jon006, Manager at BEST WESTERN Princes Marine Hotel, responded to this review
Thank you for your time in writing a review.
I'm happy to read your positive comments about our staff- I will raise your comment with the restaurant manager regarding the staff member mentioned.
You are correct about the Tv being placed wrong, I had your tv moved by samsung when they installed all the new 40inch tvs- I wanted to get it closer to the bed for a better customer experience.
I do believe our prices to be very reasonable regarding our competitors prices- i think if you went 5 mins down the road- you would be shocked by the parking prices etc- this can be up to £30 a night customers have told me.
Thank you again,