Best Western Presidential Hotel & Suites

We always enjoy staying here. Its definitely the best in this area. Clean rooms. We always reserve king suite bc I like the sitting area with the 2nd TV. Friendly helpful staff and they always try to address any complaint. less

We booked here because we really like staying at the Best Western hotels. The check in staff was really sweet and professional. Our queen room was spacious and comfortable. Breakfast the next morning was one of the Absolute Best we've had in over a year at a hotel. Fresh, hot waffles, bacon, gravy and biscuits along with scrambled eggs and omelets. Fresh fruit, yogurt etc. They followed covid guidelines with mask and gloves and seating. The lobby was nice, airy and clean. Overall an A+ for comfort, friendliness and looks. Thank you showing how other hotels should be!! less

Good enough for a one night stay. It was adequately clean. Nice to have the sitting area for watching TV. Nothing special but works out if you’re traveling through Pine Bluff and need a place to stay. less

Checking in, staff is very rude and not helpful. Check out staff was dry but not rude. Idk what breakfast was but it smelt horrible like vomit all through the hotel. Carpets need steamed. Tv and internet did not work because of the snow, I was not warned of this, I just figured it out. less

I probably would’ve wrote a better review but this one thing pissed me off. I called the front desk to get more towels and I was told I had to bring my used towels down to the front desk to switch them out for clean ones. Never have I ever heard of this before in my entire life. This is very insulting. What kinda hotel does this? It’s nasty and not at all professional. Poor service and horrible hospitality. less