Best Western Presidential Hotel & Suites

3104 Market Street, Pine Bluff, Arkansas, 71601-6811, United States
based on 151 reviews Trip Advisor Logo
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Best Western Presidential Hotel & Suites

This Pine Bluff, Arkansas hotel is Located on I-530 and Highway 65B. Feel right at home in the clean, spacious rooms at this Best Western Presidential Hotel & Suites. All rooms offer free Wi-Fi, a coffee maker, a refrigerator, a desk, cable or satell show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
3104 Market Street, Pine Bluff, Arkansas, 71601-6811, United States

Reviews of Best Western Presidential Hotel & Suites

Traveller Overview:
4.0 Rating: 151 reviews
Excellent 38%
Very Good 25%
Average 21%
Poor 5%
Terrible 8%
Rating

eternity1103, wrote review 19/07/2021

Not bad

Hotel wasn't bad. Lobby was clean. Breakfast was very tasty and lots of options. Questionable stains on the sheets in the room. Staff wasn't overly friendly but they were fine. Blinking light on the s... more

Owner Response
Hotel Manager, Other at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Thanks for your stay and the comments. I appreciate your feedback. Nice to see the positives and regret the negative issues. We shall work further to improve the amenities based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon, Sincerely, Hotel Manager.
Rating

gamboolman, wrote review 06/07/2021

Gambooling at Saracen

We stayed at the Best Western - just across the road from the Saracen Casino. Hotel was clean and and quiet, Air Con worked great. Room are not being cleaned yet. Not a big issue. Only issue and a ... more

Owner Response
Hotel Manager, Other at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Thanks for your stay and the comments. I appreciate your feedback and telling us the positive and negative aspects. My apologies for the inconveniences. We shall investigate and work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon. Sincerely, Hotel Manager.
Rating

Tiffany Turnbul... E, wrote review 27/06/2021

Excellent experience! Highly Recommend!

Hotel and room was very clean, beds were comfortable and staff was very accommodating. Bryant at the front desk was very polite and professional and ensured all our needs were met. Breakfast was won... more

Owner Response
Hotel Manager, Other at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your comments and are glad to have offered you the best possible guest experience. Once again, thank you for staying with us, and hope you will give us another opportunity to serve you better in the future. Sincerely, Hotel Manager.
Rating

cdm159, wrote review 05/06/2021

Mgmt., Do Not Respond Unless it’s w/a Discount

On my last night, I was told, per mgmt., because there weren’t any clean towels that morning, staff couldn’t exchange dirty towels for clean towels. The carpet & bathroom were dirty. Bed was comfort... more

Owner Response
Hotel Manager, Other at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Thank you for taking the time to tell us about your experience. Your valuable comments and suggestions for improvement are important to us. We shall check and take effective actions in those areas. Customer satisfaction is our highest priority. Look forward to welcoming you again. Sincerely, Hotel Manager
Rating

rayscustomcomputer, wrote review 02/06/2021

Great Value

Property is nice and clean, and the front desk staff were amazing and very friendly. The price was great and the rooms were clean and well maintained. I was not disappointed with this hotel at all. I ... more

Owner Response
Hotel Manager, Other at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Thanks for your nice comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager