Best Western Premier Why Hotel

Lovely hotel with quirky shaped windows and modern decor inside. Fabulous cocktails in the bar and very friendly hotel staff. Breakfast was excellent if you go early, but because the dining room is effectively the bar, it is quite small and when full, is a little difficult to navigate your way around the food and other guests! Great choice of breakfast items though, so something for everyone. The mini bar in the room is complimentary, so this was a lovely surprise. The bed was super comfy and the shower was excellent - didn't want to get out! Our room (302) was on the third floor and a corner room, so we had a good all round view of the surrounding streets. Room was quiet and had blackout curtains so, along with the comfortable bed, we had a great night's sleep. We opted to 'Go Green' on the cleaning of our room, which means the maids will not use any energy to service your room, so no cleaning only bed making. This was a great environmenal incentive and in return we were rewarded with tokens for drinks in the bar - which you can spend on ANY drink in the bar, so one token could be redeemed for a €10 cocktail! Really made our stay actually! Great location too, so grab a map and explore beautiful Lille... less

First of all, the staff was very friendly and helpful. We reserved parking and I stepped in to find out how to locate it. The staff member explained, but I still couldn't find it so she carefully explained again. It's actually quite close, about half a block away, but easy to miss if you're not used to underground parking areas. If you park, be sure that you're in one of the hotel's spots. They are all marked with the names of the businesses and half of the lights in the garage weren't working the day we initially parked so we almost parked in the wrong area. The room was nice and the big round windows brought in lots of light. But...next to the bed there was a sliding mirrored panel. If you slid it over you were looking right into the shower and through the shower to the toilet. Who would want that?? Perhaps for extra light in the bathroom if you were staying alone?? We were staying as a couple, so it stayed closed but light leached out around it when one of us used the toilet during the night, disturbing the other person. Poor design! Breakfast was average, with eggs quite undercooked for my taste. It would have been nice to have more fruit. Location was great and we walked to everything in the old town area. less

Great hotel in a fantastic location. Five minute walk from the city center and less than 10 to the train station. Lots of restaurants around the area. The staff was very friendly and the rooms/bathrooms were large. Only negative was that there wasn't a plug in the bathroom. less

We went to Lille to celebrate my daughter 24th birthday we choose WHY Hotel because the location.The team prepared a lovely card and balloons for her Was a nice surprise for her to make our stay confortable and happyThank you very much indeed I will recommend and definitely we are going back soon Great job!Well done!!Kind regards Monica less

A 10 /15 minute walk from the euro star station and well located to the town centre. close to local bars shops and old town would visit again . hotel decor very off the wall but in a nice way/ rooms well appointed with plenty of extras we had a free minibar and the option of going green use your towels the following day and get two free drinks at the bar, very good idea. less