Really love hotel, with great staff
13/01/2017 nillybum2015, London, United Kingdom
Excellent hotel, with fabulous staff. My daughter and I spent the cold January 17 weekend here (a xmas pressie from Daddy) and the staff made the experience warming and enjoyable. From the moment we c... more
Excellent hotel, with fabulous staff. My daughter and I spent the cold January 17 weekend here (a xmas pressie from Daddy) and the staff made the experience warming and enjoyable. From the moment we checked in to the moment we left, all staff were curtious and helpful in every way. The restaurant for breakfast was just right with enough to fill even the most hearty of diners. The waitress was fabulous and very attentive. The food was excellent with a mixture of cold, hot pastries etc. The room was fabulous, with a huge (extremely comfortable bed) and they had amazingly lush throw (that i wanted to just keep). The bathroom was spacious and well lade out (thought in our room the toilet was separate but we didn't mind that so much. The room shave lovely circular windows so you can see out in front of the hotel (our oom anyway). The hotel is centrally located and its very easy to walk around this city (even with young ones as we did). My husband has stayed here before so this is defiantely somewhere we would all stay again on a retunr trip to Lille. less
WhyHotel, Co-Directrice at BEST WESTERN PREMIER Why Hotel, responded to this review
Thank you very much for your very nice comment and for taking time to share your experience on Tripadvisor.
We are delighted to read that you have enjoyed your interactions with our team. Your feedback is a motivation for us to work even harder on the service and we will relay your compliments to all of them.
We are glad that you enjoyed all your stay with us and we would be happy to welcome you again for a future stay in Lille !
Najat & The Why Team