Near airport, great service
09/10/2019 Alan Peiying L, Yardley, PA
Very nice hotel, but front entrance was easy to miss. Great front desk service reprensentative. I did not know there is daily parking charge, and the way it show up pending in credit card was very c... more
Very nice hotel, but front entrance was easy to miss. Great front desk service reprensentative. I did not know there is daily parking charge, and the way it show up pending in credit card was very confus, it seems that I was charged double for parking each day.
BWPToronto, Front Office Manager at Best Western Premier Toronto Airport Carlingview Hotel, responded to this review
Thank you for this glowing review.
Your feedback is very important to us and we really appreciate the time that you have spent on completing your review here on TripAdvisor. I am glad you enjoyed your stay. Our team would be really pleased to know that you gave us such a glowing review. It sure means a lot to our team who put in a great effort to make sure you our valued guest, like you, receive the nothing but the best here at the BEST WESTERN PREMIER TORONTO AIRPORT HOTEL. I am sorry to learn that you were not aware of our parking and the charges for leaving your car at the hotel while you were here, if there is any discrepancy with your bill, please do not hesitate to contact me and I will look into this, thank you.
I will definitely let the staff know that their efforts and their hard work were noticed and appreciated.
We appreciate, very much, you making our Hotel and your family at the Best Western Premier Toronto Airport Hotel looks forward to you staying with us again in the near future.