Best Western Premier Doncaster Mount Pleasant Hotel

What can I say. We were very impressed from walking into the room until we left the hotel. So lovely but the room. 😱 Loved it. We knew we were going to remember our 25th anniversary of being together with a huge smile on our faces, and what a way to spend it. The Sauna, just the ticket and so private and oh.......that bath!! So deep. Loved it. Fill it with bubbles and dive in, not literally. But it was so lovely to sit and relax in there after the awesome 6 jet shower you jump into after coming out of the hot hot Sauna. Put the music on in the back ground and let your paradise begin. Relax and unwind and enjoy everything in the privacy of your own room/space for the night. Then of course there’s the levitating bed. Will it hold us up we asked?? It was very comfortable. Just remember, if you drop something on the floor whilst in it, don’t try to bend down to fetch it. It’s a long way down. Lol. And not forgetting the huge, was it 75”, wide screen TV. And if you have to work, the amazing desk and fantastic office chair makes it worthwhile especially knowing all that the room has to offer to look forward to afterwards. Oh, and the decor. Look out for the hat lamps and lights. Pretty cool. Lots of space to relax in the lovely armchairs. Put your feet up. Relax. Perfect. Loved it all. You won’t be disappointed. Enjoy. We did. Thank you. Very well deserved. less

We have just left the hotel after a really fantastic stay that exceeded expectations. Reception staff were very polite, welcoming and helpful. The room is the best family room I have ever stayed in. Room 292 was not only huge it was immaculate, stylish and had everything you could possibly want! From the soft fluffy robes, complimentary water and Netflix we couldn’t fault it. Best Western also sent us a voucher for 50% off in the restaurant for dinner. There are few hotels in the uk that I’d return to but this is an exception. My 8 year old told the reception it scores 100 out of 10!!!???😂 less

We stayed here monday night and it was amazing, check in was smooth and easy and the staff could not have been more helpfull, polite and friendly. As we were leaving we had trouble with the car. The groundskeeper offered to take a look and fixed our problem. Above and beyond what we coukd have expected!! We stayed in the caldera suite and it was a stunning room. We had full size sauna, hottub and steam room we really did not want to leave. The food at breakfast and dinner were also lovley. 10/10 less

Have stayed at this establishment on many occasions however it will be a long time before we re visit on arrival dirty cup and glass in outside area this was at 2 pm Sunday and was still there on leaving at 11 am Monday on arrival we asked if bar area open as our dinner table was not booked until 6 was allocated table and advised someone would be over to take our drink order 30 minutes later no one arrived restaurant not busy eventually drink order taken when requesting if nibbles were available i e bowl of olives were told no as on Sunday lunch menu only plenty of staff around cleansing cuttlery but not attentive to customers had to get up twice to request drinks replacement on whole a disappointing visit breakfast was exactly same had to leave table yet again for requests less

Received a wonderful warm welcome from Ruth upon arrival, and were delighted to find we’d been given a courtesy upgrade to a larger room! Reception was very noisy due to wedding party guests wandering (without face coverings) and we did worry it was going to affect the stay however the size of the hotel meant it was possible to entertain large events without affecting other guests. The room was very spacious with a large sleigh bed, beautiful feature lighting and a bathroom with a jacuzzi tub. The windows open, always a benefit. It was warm and incredibly quiet. Cleaning was of a very high standard both within the room and the entire hotel. Dinner was mediocre. The service was faultless, staff amenable and friendly, but the food wasn’t that great. The ‘roast of the day’ was pork with seasonal vegetables. It came served without a Yorkshire pudding, and the only vegetables were beans and carrots which in Harvest season seems particularly meagre. Pie was well packed, unimaginatively served with a dollop of mash and peas. It was akin to pub grub and I feel they could do better. We were pleased we hadn’t booked the 3 courses at £35pp. Breakfast service was a little stilted. Trolley came the second we sat down with continental choices and it was hard to see what was on offer, we weren’t offered a top up of juices or any pastries at all. The hot food wasn’t particularly hot, first egg was like a rubber joke toy, thankfully it was replaced. Sausages were really good! Table service of fresh breakfast would be a better way to manage service as opposed to the ‘school dinner queue’ approach - but these are unusual times and I’m certain things will adapt. A good nights sleep! A lovely friendly venue. I’d go back to stay- but I’d avoid the restaurant. (We were overcharged for cocktails but this was quickly rectified upon checkout) less