We stayed at this hotel for two nights as we had travelled to the area for a wedding.
From arrival to departure our experience of staying here was excellent. The reception staff were efficient, polite and friendly and we were quickly checked in. Our room was at the far end of the hotel, well away from any (potential) disturbance from the various functions taking place over the weekend. The room was very large, well laid out and comfortable. Complimentary bottled water is always welcome and the coffee/tea/biscuits well stocked. The robes were pristine white, as were the bathroom towels. The bathroom was also very large with an excellent shower, choice of rainwater type or traditional shower head.
We found the firm bolster pillow provided was rather too firm, but a request for softer pillows was dealt with immediately.
The hotel was obviously very busy but this did not detract from either the quality of service or the food served in the restaurant. There was a good atmosphere with the various wedding parties coming and going and the busyness did not detract from the service generally.
The bar area is particularly pleasant to sit and relax. The dining room was fine for breakfast but seemed a little gloomy in the evening for dinner. The dining chairs are very low to the table, and as someone who is slightly vertically challenged, I had to sit on the edge of the chair to eat in comfort – I felt like I needed to ask for a cushion!
Breakfast was served to individual order on Saturday morning, and when the hotel was busier on Sunday morning, there was a buffet service. Both were equally enjoyable and despite the volume, the food retained its heat and service was prompt.
There are lovely gardens at the hotel which are particularly attractive now in springtime and if you want to go for a walk, leaving via the back of the hotel car park soon takes you onto marked footpaths; it is just a few minutes until you are in fields with no road noise to be heard, a really lovely environment.
The décor of the hotel is a mix of contemporary and less modern which works well and is a welcome change from the ‘corporate blandness’ which is sometimes seen in large hotels. All the staff without exception were pleasant, cheerful and friendly and there must be a very good management ethos in place to achieve this. We thoroughly enjoyed our stay and would return without hesitation if we are in the area again. less