Wonderful warm welcome and great room.
Received a wonderful warm welcome from Ruth upon arrival, and were delighted to find we’d been given a courtesy upgrade to a larger room!
Reception was very noisy due to wedding party guests wandering (without face coverings) and we did worry it was going to affect the stay however the size of the hotel meant it was possible to entertain large events without affecting other guests.
The room was very spacious with a large sleigh bed, beautiful feature lighting and a bathroom with a jacuzzi tub.
The windows open, always a benefit. It was warm and incredibly quiet.
Cleaning was of a very high standard both within the room and the entire hotel.
Dinner was mediocre. The service was faultless, staff amenable and friendly, but the food wasn’t that great. The ‘roast of the day’ was pork with seasonal vegetables. It came served without a Yorkshire pudding, and the only vegetables were beans and carrots which in Harvest season seems particularly meagre. Pie was well packed, unimaginatively served with a dollop of mash and peas. It was akin to pub grub and I feel they could do better. We were pleased we hadn’t booked the 3 courses at £35pp.
Breakfast service was a little stilted. Trolley came the second we sat down with continental choices and it was hard to see what was on offer, we weren’t offered a top up of juices or any pastries at all. The hot food wasn’t particularly hot, first egg was like a rubber joke toy, thankfully it was replaced. Sausages were really good!
Table service of fresh breakfast would be a better way to manage service as opposed to the ‘school dinner queue’ approach - but these are unusual times and I’m certain things will adapt.
A good nights sleep! A lovely friendly venue. I’d go back to stay- but I’d avoid the restaurant.
(We were overcharged for cocktails but this was quickly rectified upon checkout)