Me and a friend stopped here for the night after visiting Birmingham. We wanted a nice, quiet hotel with spa and swimming pool facilities. I booked over the phone with Best Western, but since found out the hotel is independently run and has its own website available for booking, maybe next time i'll do that.
The Hotel its self is lovely. From the moment we arrived in the car park, we were treated amazingly well. Over the phone I had requested a superior double, but for some reason I had been booked into a double, but I presume as it was a quiet Thursday night, we were upgraded to the superior double (Free of charge!). The check in procedure was smooth and the girl on the desk very pleasant and told us everything we needed to know.
We made our way to the very spacious superior double (room 72), settled in and immediately went to check out the spa facilities. This was my first time at a spa and I cant really swim (I'm disabled), but me and my friend really enjoyed the facilities, which included a lovely steam room, sauna and Jacuzzi. The pool was lovely and I was happy to see some swimming aids I could use as well, so made use of everything the spa had to offer!
After that, we dined in the country kitchen carvery. Again being a Thursday, it was very quiet, with only a few people dining. I had the beef and my friend had the lamb, both of which were absolutely lovely and tender, we also sampled the desert menu, which was equally lovely. The staff were very pleasant and attentive throughout and we were even given some extra stilton to take back to our room!
We had a quick drink in the lounge bar afterwards before retiring to our room for the night. We enjoyed a very peaceful nights sleep, heard absolutely no noise and we both went out like lights!
We decided to have breakfast in our room the next morning. A continental, with most of the options selected. There is a £3 charge per tray for this, but the server delivering our pretty huge breakfast managed to squeeze it all onto one tray, so we only had one tray charge. Very nice of him I thought!
The Breakfast was huge. We had cereals, croissants, Danish pastries, fruit salad, tea, orange juice. Absolutely incredible breakfast, the best breakfast I've ever had in a hotel! After we had finished, a quick call to reception, and the tray was swiftly removed from our room.
We had time for a quick swim and use of the facilities for a few hours before we had to check out by 11am, again, the service and pleasant staff on the front desk made everything a breeze. It would have perhaps been nice to be able to use the facilities for a bit longer, but I wasn't sure if late checkout was an option. Maybe something to look into next time.
We will certainly be back to this hotel. The staff were incredible, the room was lovely, the facilities were fantastic and all lovely and clean, and the food was amazing, especially that breakfast! Free Wi-Fi was a nice touch, so many hotels charge for that nowadays, but we didn't really make use of that, but nice to know its there if you want it.
I did ask about the Jacuzzi room, but were told that was constantly booked up. That looks very nice! Hopefully sometime soon, we can return and try that out, but we will be back either way! less