Spa Weekend Treat
01/02/2016 Nagena M, Birmingham, United Kingdom
"A very brief but luxurious stay, we stayed at the Moor Hall Hotel and Spa for 1 night. Located on a pedestrian or walking street along the old town square in Sutton Coldfield. The hotel is an old bui... more
"A very brief but luxurious stay, we stayed at the Moor Hall Hotel and Spa for 1 night. Located on a pedestrian or walking street along the old town square in Sutton Coldfield. The hotel is an old building but well renovated into a 5-star hotel; it’s a beautiful family run hotel with open fires and beautiful internal and external surroundings. The quality overall was excellent, and everything was clean and spotless. The bed linens were an absolute delight. Pure comfort and there was plenty of room to spread out the luggage and put clothes away.
The stay was superb. On arrival our room was ready, a very luxurious, clean and impressive family room, consisting of 2 double beds. Our evening meal and breakfast was included within our price which was catered for according to our dietary requirements (halal meat). All the meals were absolutely delicious, including the carvery which was also a very good value for price. Breakfast was excellent with a wide selection of hot and cold offerings, fresh fruits and juices, full English breakfast veg and non-veg and many more.
We requested for a late check-out, it was approved. The reception personnel were very helpful, friendly and eager to please as well as all other staff including the night porters.
The Spa staff were extremely accommodating and helpful even at short notice. A very relaxing 50 minute massage which was also included within the price. All staff were very helpful and extremely accommodating. Nagena, Alyia and Farah
Going back in the summer can’t wait" less
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review
Thank you for your wonderful feedback following your luxurious stay in our charming family owned hotel.
The first records of Moor Hall date back to the 15th century. Bishop Vesey then rebuilt it in 1527 and lived at Moor Hall supported by an entourage of 140 servants. He frequently entertained Henry VIII, which is why it is thought, Sutton Coldfield was awarded its royal charter.
It was 1961 when Michael Webb bought the property, and gradually developed the 17 bedroom guesthouse in the present 4 star hotel with 82 bedrooms, 7 conference rooms, 2 restaurants and leisure centre and spa. The Webb family were very proud to have celebrated their 50th year of ownership in 2011.
The summer will be a great time to relax on the sunny terrace and take a stroll around the lovely grounds and sunken garden, thought to have been a bear pit at the time of Henry VIII, and is a wonderful backdrop for wedding photographs.
Our dedicated team look forward to welcoming you.