Best Western Premier Milano Palace Hotel

Corso Vittorio Emanuele II, 68, Modena, 41121, Italy
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Best Western Premier Milano Palace Hotel

The Best Western Premier Milano Palace Hotel belongs to the Faenza family for over a century and is the main hotel of the group that today counts other three structures all located, as well as the Best Western Premier Milano Palace Hotel, in the city show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Premier Milano Palace Hotel

Traveller Overview:
4.5 Rating: 531 reviews
Excellent 60%
Very Good 32%
Average 5%
Poor 1%
Terrible 0%
Rating

DanGub, wrote review 24/02/2020

Amazing staff

Very helpful team at the Milano. Front desk made my dad tea after he was having trouble sleeping. They were very accommodating and made sure our time at the hotel was perfect. All they need is to fix ... more

Owner Response
Direzione_VHG, Responsabile relazioni pubbliche at Best Western Premier Milano Palace Hotel, responded to this review
Dear DanGub, thank you for your review. Happy to know you appreciated our amazing staff who take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated! Hope to welcome back in the future! Best Regards, Carmen - PR OFFICE
Rating

mattias911, wrote review 05/02/2020

Good for business

Not the best venue, close to the sketchy neighbourhood around the train station. The rooms are nice, or more than nice by Italian standard with a coffee machine however I would have preferred if a bot... more

Owner Response
Direzione_VHG, Responsabile relazioni pubbliche at Best Western Premier Milano Palace Hotel, responded to this review
Dear mattias911, thank you for you review and for choosing our hotel for your business travel. Happy you appreciated our breakfast bag for your pre dawn check out! We really hope to welcome back for another nice experience! Best Regards, Carmen
Rating

morocco_traveller, wrote review 01/02/2020

Excellent place to stay in Modena

We actually booked a different hotel online but it was closed for some work and they automatically rebooked us in this hotel which is just 100 meters away. It is excellent, very well maintained, clean... more

Owner Response
Direzione_VHG, Responsabile relazioni pubbliche at Best Western Premier Milano Palace Hotel, responded to this review
Dear morocco_traveller, Thank you for posting your review following your stay with us. We are very grateful for the feedback and appreciate the time you have taken to recognize our hotel. We always try to provide an excellent service to all of our guests! Hope to welcome back in the future. Best Regards, Carmen
Rating

SantiCOYOTE, wrote review 29/01/2020

To travel back

Staff was very kind day and night, with useful suggestions for visiting and trying (successfully) to speak spanish for us for a better understanding. Arranged parking close to the hotel. Breakfast ver... more

Owner Response
Direzione_VHG, Responsabile relazioni pubbliche at Best Western Premier Milano Palace Hotel, responded to this review
Dear SantiCOYOTE, thank you for your lovely review! Happy to know you spent a nice and comforable stay with us and you enjoy many of our services: parking, multilingual staff, piano player, cleanliness, position and value for money, We really care about bedding quality so that we provide a pillow menù in each room to enjoy a perfect night sleep. We really hope to welcome back in the future! Best Regards Carmen
Rating

Helen M, wrote review 27/01/2020

Lovely stay in Modena

Lovely, modern, clean room. Great bathroom with a great shower. Reception staff spoke great English and kindly kept two small bags for me for the weekend before I re-checked in. I would definitely ret... more

Owner Response
Direzione_VHG, Responsabile relazioni pubbliche at Best Western Premier Milano Palace Hotel, responded to this review
Dear Helen M, thank you so much for sharing this feedback! I am very pleased to note an overall enjoyable stay and thank you for taking the time to share your experience. Your feedback will of course be shared with our entire team who will be thrilled to hear of the positive impact they continue to have on our guests' journey. Hope to welcome back in the future. Best Regards, Carmen