Best Western Premier Miami Intl Airport Hotel & Suites Coral...

4100 Flagler Street, Miami, Florida, 33134, United States
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Best Western Premier Miami Intl Airport Hotel & Suites Coral Gables

Welcome to the only Best Western Premier hotel in Miami. A complimentary shuttle whisks guests to and from the nearby Miami International Airport, but this ideally situated property is also just a brief drive from everything Floridian paradise has t show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Miami Intl Airport Hotel & Suites Coral Gables

Traveller Overview:
4.0 Rating: 2434 reviews
Excellent 34%
Very Good 40%
Average 14%
Poor 5%
Terrible 5%
Rating

Wanderer14052708305, wrote review 15/01/2020

Nice stay, reasonable priced hotel.

My husband and I spent about a week in this hotel. The location is very good and not too far from the airport. The room had a fairly good size and it was well kept by the attendants. We enjoyed the fa... more

Owner Response
00gc, General Manager at Best Western Premier Miami International Airport Hotel & Suites, responded to this review
Thank you for staying at Best Western Premier Miami International Airport Hotel and Suites and for letting us know you found us to be a good value. It was a pleasure to see we met your expectations and that you especially loved our ideal location. We are glad to know you enjoyed your time at our on-site restaurants and that you were impressed by our accommodations as well as our excellent service. We appreciate your business and look forward to having the opportunity of welcoming you and your husband back on a future visit. Sincerely, Felix Camacho General Manager
Rating

dbean88, wrote review 13/01/2020

Stay Away

Couldn't get to Miami due to missed INTL flight that we were forced to purchase new tickets for. I calmly explained this to the hotel staff and they didn't care at all. We were charged $200 for a room... more

Owner Response
00gc, General Manager at Best Western Premier Miami International Airport Hotel & Suites, responded to this review
Thank you for your review. We are very sorry you were unable to stay at our hotel because of an unfortunate incident, and we also regret the disappointment you had with our refund policy. We hope to have the pleasure of hosting you whenever your travels bring you back to Miami. Sincerely, Felix Camacho General Manager
Rating

Ross B, wrote review 05/01/2020

Not a premier in my opinion

Arrived and reception not very warm and helping. Carpets in passageways worn out and dated as was the whole hotel. The bar and lounge didn’t really exist and the menu for an evening meal limited. I wi... more

Owner Response
00gc, General Manager at Best Western Premier Miami International Airport Hotel & Suites, responded to this review
Ross, thank you for being our guest. We are very sorry for not meeting your expectations with our service as well as the condition of our hotel. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Felix Camacho General Manager
Rating

VicoPlato, wrote review 23/12/2019

Good location, not very English friendly

Good building, large room, refrig, microwave, good breakfast, pc's available. Desk staff friendly but little local info. We found a great local restaurant nearby and there is a supermarket about 2 b... more

Owner Response
00gc, General Manager at Best Western Premier Miami International Airport Hotel & Suites, responded to this review
Thank you for being our guest. We are glad you liked our location and that you were impressed with our well-equipped accommodations as well as our breakfast. However, we regret the inconvenience you outlined. We value your feedback and hope you will choose us again soon. Sincerely, Felix Camacho General Manager
Rating

GerryGibeault, wrote review 11/12/2019

Terrible service from front desk

At check in I was given a room key, but it didn't open the door. Returning to the front desk, I was given another key for the same room, but it also didn't work. Then a front desk staff member accom... more

Owner Response
00gc, General Manager at Best Western Premier Miami International Airport Hotel & Suites, responded to this review
Gerry, We are very sorry for the difficulties you experienced at our front desk and for the behavior of our employees. We have shared your remarks with our team in an effort to prevent anything like this from happening again. We assure you that the scenario you described does not reflect our standards. Thank you for staying with us and for your feedback. We hope you will allow us the opportunity to regain your trust. Sincerely, Felix Camacho General Manager