Nicht so gut...but tolerable
09/12/2016 theNiceGuyRyan, San Antonio, Texas
Amenities were very nice & location is convenient for official work but wireless & even wired internet is terribly setup. I was given a room with two twin beds on roller wheels that liked to slide apa... more
Amenities were very nice & location is convenient for official work but wireless & even wired internet is terribly setup. I was given a room with two twin beds on roller wheels that liked to slide apart because there was no locking mechanism holding them together (waking up as the beds separate was super fun...) In the end it was a clean place & the staff was fantastic, the sauna/spa is great but I would personally not return solely because of the internet issues. less
Best Western Pr... I, Guest Relations Manager at BEST WESTERN Premier IB Hotel Friedberger Warte, responded to this review
we appreciate your feedback concerning our internet facilities. Did you contact our front desk team concerning the technical problems? If the wireless did not work out, they could have checked the setup or advise with some other help or another bedroom, nearer to the router station. Not all of our rooms have twin beds, and you can also book king size beds if you want. Nevertheless we have to say sorry, if the twin beds were not holding together as they should indeed.
We are happy you liked our place and staff and hope to see you again giving our wlan a second chance,
your Online Quality Management Team