Best Western Premier Hotel Slon

Like other reviewers I thought that the location was excellent just below the castle and close to the river. Taxis could not get to the hotel door, however and this was a little strange. The room was comfortable and well appointed but getting rather old . less

Great and comfy bed, super clean, very good breakfast, very friendly staff. Nothing bad to say. Located in the heart of Ljubljana. Excellent choice. Our room had a view of the city also, so this is definitely a plus. less

Visited Ljubljana on a family holiday. Chose to stay at the Best Western as it was well and centrally located. BIG MISTAKE. The hotel is old and run down, the heating did not work and we were cold, till we got the hotel to provide a room heater. The switches were loose, crooked and falling off. The bathroom was 'just' average and the room looked tired. However, the worst was the extra bed, which was paid for at a huge extra price. It was terrible........completely unusable. There was a 2" fold in the centre. You had to sleep at 2 levels. It was a old and worn out sofa which converted to a bed. It was completely unusable. When we complained, the hotel put a 2mm mattress topper on top, and that made absolutely no difference. In the end the hotel management admitted that the sofa-bed was unusable and apologised, saying they would immediately throw the old sofa-bed away and put in a new sofa-bed. But, 2 night without sleep for my daughter and a back pain caused by the up and down mattress, just spoiled the holiday. To add insult to injury, at check out the manager offered not to charge for a salad dinner worth a few Euro, which i thought was very cheap of them and in poor taste. I refused the 'cheap' offer paid in full and decided never to return. On the positive side, the hotel is very well located and the F&B, specially the renowned restaurant at the lobby level, is really very good. Overall..............A definite miss. less

We stayed in this hotel for two nights at the end of March. It is a large hotel having 170 rooms over six floors. It has a restaurant; an entirely separate breakfast room; an entirely separate bar/café and ample public seating. It is a hotel conceived when hotels were grand and it has maintained the tradition. In part it may be old-fashioned in appearance but the staff are friendly, professional and all spoke English commendably well. Our room was on the fifth floor at the front of the hotel and generously proportioned with a dual aspect. It was warm, it was comfortable, it was clean and the bathroom reflected the high standards of the hotel although a little dated. It was an over-bath shower with a high-lipped bath, not easily accessed. Guests with mobility issues would need to enquire in depth over the suitability of the hotel. We experienced no cross-room noise, there was a little noise from the corridor, but our only complaint for a hotel of this quality was that the street noise was very intrusive - all night. We resorted to earplugs. The noise is a consequence of the hotel's superb location in the centre of the city. Everything is within easy reach and our walk to the railway/bus station was an easy fifteen minutes with luggage. Although the hotel restaurant is very good its offerings for vegetarians are limited, but the hotel location enables a wide choice of alternative bars and restaurants to be accessed easily, albeit with no wider vegetarian choice but a change of scene. Breakfast was a generous table of hot and cold food with an extensive selection and the facility to request extra items cooked to order. For us, sadly, English toast was only available through ordering. The hotel does take groups but copes admirably and we were not disturbed or inundated at breakfast! We found the hotel economic for one of its undoubted quality and as our introduction to Ljubljana we could not have wished for better. less

The hotel was nice and the staff were great. It was a great location but quite difficult to find via the roads... a lot of one way systems. The only thing that let the hotel down was the size of the hotel room. The breakfast was great! less